Sarumred Posted September 23, 2023 Report Share Posted September 23, 2023 Yes, mine now working. Quote Link to comment Share on other sites More sharing options...
The turtle Posted September 23, 2023 Report Share Posted September 23, 2023 What's worse.... Nothing at all Or an audio that's so much further ahead than reasonable (least can mute it) Quote Link to comment Share on other sites More sharing options...
Dan Robin Posted September 23, 2023 Report Share Posted September 23, 2023 In the second half the stream worked both on PC ans smartphone. I hope to see all 90 minutes in the next 4 games. Quote Link to comment Share on other sites More sharing options...
Davefevs Posted September 23, 2023 Report Share Posted September 23, 2023 I sent an email an ht, had a bland reply which I’ve replied to saying to them that it was a worldwide issue. Will see what they reply with. Quote Link to comment Share on other sites More sharing options...
bcfc01 Posted September 23, 2023 Report Share Posted September 23, 2023 Went off at HT for me. Watched 2nd half on a streamed service with Leicester commentators. So I only got a fivers worth, but pointless to complain as I've found out with many previous issues and its the last time I'll use it anyway.. Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted September 23, 2023 Report Share Posted September 23, 2023 3 hours ago, CotswoldRed said: Funny how the payment always works. Just saying. Sometimes the payments so good it works twice. 1 Quote Link to comment Share on other sites More sharing options...
Port Said Red Posted September 24, 2023 Report Share Posted September 24, 2023 I am sorry it's the S*n but this just popped up on my Google feed..... not the clubs error in this case it seems. https://www.thesun.co.uk/sport/24102317/efl-broadcasting-issue-clubs-statement-fuming-fans/ 1 Quote Link to comment Share on other sites More sharing options...
Clevedon Red Posted September 24, 2023 Report Share Posted September 24, 2023 2 hours ago, Port Said Red said: I am sorry it's the S*n but this just popped up on my Google feed..... not the clubs error in this case it seems. https://www.thesun.co.uk/sport/24102317/efl-broadcasting-issue-clubs-statement-fuming-fans/ Apparantly, and according to that report, City have released a statement…..I can’t find one Quote Link to comment Share on other sites More sharing options...
eardun Posted September 24, 2023 Report Share Posted September 24, 2023 1 minute ago, Clevedon Red said: Apparantly, and according to that report, City have released a statement…..I can’t find one I posted City’s tweet higher up in this thread - it was about 3.30pm yesterday. 1 Quote Link to comment Share on other sites More sharing options...
Clevedon Red Posted September 24, 2023 Report Share Posted September 24, 2023 12 minutes ago, eardun said: I posted City’s tweet higher up in this thread - it was about 3.30pm yesterday. You’d think the club would put something on the official site…ah but of course that would mean they’d have to think of the fans. Quote Link to comment Share on other sites More sharing options...
Topper 123 Posted September 24, 2023 Report Share Posted September 24, 2023 Well lads I’m in Bombay and picked whole game up fine , we’ve sorted a boozer out for stoke game and managed to get hold of 40 replica shirts for local Mumbai lads to watch game with us 1 Quote Link to comment Share on other sites More sharing options...
EstoniaTallinnRed Posted September 24, 2023 Report Share Posted September 24, 2023 23 hours ago, RedZepperin said: Internal database error in Spain I had the same on audio, but fortunately only after the game had finished and it was just the usual RB phone in etc. so I clicked on the RB live website to hear the after match stuff. Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted September 24, 2023 Report Share Posted September 24, 2023 (edited) 4 hours ago, Port Said Red said: I am sorry it's the S*n but this just popped up on my Google feed..... not the clubs error in this case it seems. https://www.thesun.co.uk/sport/24102317/efl-broadcasting-issue-clubs-statement-fuming-fans/ 'One furious fan from Hemel Hempstead, err, Cape Town, replied to Watford's statement by saying: "REFUND! DISGRACE!" ' Edited September 24, 2023 by Sleepy1968 2 Quote Link to comment Share on other sites More sharing options...
Davefevs Posted September 24, 2023 Report Share Posted September 24, 2023 I sent the obligatory email to streamamg yesterday, had a reply with some standard bumf, replied again…nothing back yet. 1 Quote Link to comment Share on other sites More sharing options...
REDOXO Posted September 24, 2023 Author Report Share Posted September 24, 2023 If this was a one off you would shrug your shoulders and say merd happens. BUT IT ISN’T. This outfit are totally out of their depth. Time and time again people have to write to them to tell them either video or the audio stream is not working. The club can say what they like. I pay them for the service, who they outsource to is their problem, not mine! Bloody excuses constantly. Someone take control! 1 Quote Link to comment Share on other sites More sharing options...
Port Said Red Posted September 25, 2023 Report Share Posted September 25, 2023 Received an email saying the money will be back in my account in 7 days, no apology or explanation. Quote Link to comment Share on other sites More sharing options...
Scrumpy Dziek Posted September 25, 2023 Report Share Posted September 25, 2023 (edited) I've also just had a refund email with no reason but it's refunding my annual subscription! I didn't watch the Leicester game so didn't experience the problem or complain but I'm guessing it's to do with this Edit: Just checked my "Active Subscriptions" and it says I'm being refunded £3.75 Edited September 25, 2023 by Scrumpy Dziek Quote Link to comment Share on other sites More sharing options...
EstoniaTallinnRed Posted September 26, 2023 Report Share Posted September 26, 2023 On 24/09/2023 at 18:58, Davefevs said: I sent the obligatory email to streamamg yesterday, had a reply with some standard bumf, replied again…nothing back yet. Dave, I got a £1.25 refund from streaming today. I presume because of the problems I didn't complain though. Perhaps refunds will be automatic. Quote Link to comment Share on other sites More sharing options...
Gazred Posted September 26, 2023 Report Share Posted September 26, 2023 10 hours ago, Scrumpy Dziek said: I've also just had a refund email with no reason but it's refunding my annual subscription! I didn't watch the Leicester game so didn't experience the problem or complain but I'm guessing it's to do with this Edit: Just checked my "Active Subscriptions" and it says I'm being refunded £3.75 Exactly the same scenario here. Email to say the full subscription being refunded, active subs shows £3.75 to be credited. Looks like they've just refunded everyone regardless. Quote Link to comment Share on other sites More sharing options...
bcfc01 Posted September 26, 2023 Report Share Posted September 26, 2023 13 hours ago, Port Said Red said: Received an email saying the money will be back in my account in 7 days, no apology or explanation. Same here. I didn't send a complaint or contact them, experience dictates that its pointless as they don't respond. I won't be using it again. Quote Link to comment Share on other sites More sharing options...
Davefevs Posted September 26, 2023 Report Share Posted September 26, 2023 15 hours ago, Scrumpy Dziek said: I've also just had a refund email with no reason but it's refunding my annual subscription! I didn't watch the Leicester game so didn't experience the problem or complain but I'm guessing it's to do with this Edit: Just checked my "Active Subscriptions" and it says I'm being refunded £3.75 Yep, got an email, and a £3.75 credit (pending) on my credit card statement this morning. Always worth sending streamamg an email during the game when you know it’s a blanket problem. Quote Link to comment Share on other sites More sharing options...
OlneyRed Posted September 26, 2023 Report Share Posted September 26, 2023 Bizarrely I got a £10 refund this morning. Hadn’t even complained yet. Quote Link to comment Share on other sites More sharing options...
REDOXO Posted September 26, 2023 Author Report Share Posted September 26, 2023 1 hour ago, Davefevs said: Yep, got an email, and a £3.75 credit (pending) on my credit card statement this morning. Always worth sending streamamg an email during the game when you know it’s a blanket problem. What email address did you complain to? I see nothing! Quote Link to comment Share on other sites More sharing options...
bcfc01 Posted September 26, 2023 Report Share Posted September 26, 2023 4 minutes ago, REDOXO said: What email address did you complain to? I see nothing! The refund email I got was from bristolcitytvsupport@streamamg.com 2 Quote Link to comment Share on other sites More sharing options...
REDOXO Posted September 26, 2023 Author Report Share Posted September 26, 2023 3 minutes ago, bcfc01 said: The refund email I got was from bristolcitytvsupport@streamamg.com Well it was them I made my complaint. I’ll follow up! Thanks Quote Link to comment Share on other sites More sharing options...
Davefevs Posted September 26, 2023 Report Share Posted September 26, 2023 20 minutes ago, REDOXO said: Well it was them I made my complaint. I’ll follow up! Thanks Yep, me too. This was the reply I had back after the standard reply I got to my first email. Then I got this: Quote Link to comment Share on other sites More sharing options...
Gazred Posted September 29, 2023 Report Share Posted September 29, 2023 On 26/09/2023 at 08:09, Gazred said: Exactly the same scenario here. Email to say the full subscription being refunded, active subs shows £3.75 to be credited. Looks like they've just refunded everyone regardless. Yesterday they have refunded me the full £140 for the season pass! When i check my subs, I'm still showing as subscribed for the season. Not sure what to do now. Do i contact them back and explain or just go with it? I try to avoid the illegal streams when possible and as i don't often get to attend games i like to contribute something to the club as a supporter, i'm happy to pay for it. Guess i'll find out if i do still have an active pass when i try and stream tomorrows game. They really have made a pigs ear of this. 1 Quote Link to comment Share on other sites More sharing options...
REDOXO Posted September 29, 2023 Author Report Share Posted September 29, 2023 Just got my refund!! unfortunately stamping on their neck (metaphorically) is the only way to get their attention. Well done everyone who let them know. If they mess up tomorrow the email address to write to is in this thread. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.