mattjb Posted January 9 Report Share Posted January 9 26 minutes ago, Jimmo said: I must of got lucky with a glitch 2nd time around then. Didn't think it would go through but got a confirmation email... same here, had a problem with payment ( standard for me with Bristol sport) , messed about a bit and ended up using the missus’s card and paid no fees 1 Quote Link to comment Share on other sites More sharing options...
sh1t_ref_again Posted January 9 Report Share Posted January 9 Weird over the random booking fees, I did not get charged one, 1 Quote Link to comment Share on other sites More sharing options...
Jimmo Posted January 9 Report Share Posted January 9 18 minutes ago, OldlandReddies said: I've passed this onto Jerry for you to get fees attached. Yeah but I have £2.50 to play with now, you think I wouldn't hire a top legal team with that money and fight Lansdown in court over this? 3 Quote Link to comment Share on other sites More sharing options...
Lavington Robin Posted January 9 Report Share Posted January 9 43 minutes ago, Silvio Dante said: Fixed it myself. If you go on your Personal Details there is a section for Relationships. If your daughter is down as “Friends and Family” then you can’t get access to buy her tickets. I had to delete my kids relationships, then readd them as “Customer to Customer” - that then meant their seats were available to purchase. See above Thanks. I did mine but as others no options for others. I then just added my daughter as you say as customer without deleting & lo and behold it appeared. Another Q for all can you just scan the barcode from smartphone (NOT wallet) rather than print the ticket ? Quote Link to comment Share on other sites More sharing options...
Northern Red Posted January 9 Report Share Posted January 9 If Rovers have confirmed for Wednesday, we'll be Tuesday. Other days are out as we have Saturday games either side of it. Quote Link to comment Share on other sites More sharing options...
Lavington Robin Posted January 9 Report Share Posted January 9 43 minutes ago, Silvio Dante said: Fixed it myself. If you go on your Personal Details there is a section for Relationships. If your daughter is down as “Friends and Family” then you can’t get access to buy her tickets. I had to delete my kids relationships, then readd them as “Customer to Customer” - that then meant their seats were available to purchase. See above Thanks. I did mine but as others no options for others. I then just added my daughter as you say as customer without deleting & lo and behold it appeared. Another Q for all can you just scan the barcode from smartphone (NOT wallet) rather than print the ticket ? 1 Quote Link to comment Share on other sites More sharing options...
Roger Red Hat Posted January 9 Report Share Posted January 9 1 hour ago, 8 men had a dream said: I've never managed to get the fees to disappear... Today I had a £1.25 fee for a Print at Home ticket! me too! Quote Link to comment Share on other sites More sharing options...
ChippenhamRed Posted January 9 Report Share Posted January 9 1 hour ago, Henry said: Anyone know when the tv games are announced? Can’t buy until the date is confirmed. If the date changes you should be able to get a refund, so just buy them. Quote Link to comment Share on other sites More sharing options...
bcfc01 Posted January 9 Report Share Posted January 9 5 minutes ago, sh1t_ref_again said: Weird over the random booking fees, I did not get charged one, I did. £1.25 for print at home. I'm not going to argue the point with the club, waste of my time for £1.25, but the hassle/experience of actually getting a ticket was a bit of a pain in itself, but at least I got a ticket 1 Quote Link to comment Share on other sites More sharing options...
hollydog Posted January 9 Report Share Posted January 9 1 hour ago, Silvio Dante said: Fixed it myself. If you go on your Personal Details there is a section for Relationships. If your daughter is down as “Friends and Family” then you can’t get access to buy her tickets. I had to delete my kids relationships, then readd them as “Customer to Customer” - that then meant their seats were available to purchase. See above thanks very - all sorted now. Quote Link to comment Share on other sites More sharing options...
Leveller Posted January 9 Report Share Posted January 9 (edited) 1 hour ago, Bob Binalong said: I am over 65in the Lansdown Wings. I have had to pay £20 plus £1.25 fees for a seat that is advertised as £15 in the email from the club. For the sake of £5 I can't be bothered to wait for hours on the phone to sort it out. Have I missed something? I had the identical situation (except I didn't get charged the £1.25 fee!) The email said the 65+ seats would be £15 but they've charged us the Adult £20 price. And I didn't miss an option to confirm my age because the printed ticket says 65+ and £20. Cock up. I've submitted something in the SLO Q&A section. Edited January 9 by Leveller Quote Link to comment Share on other sites More sharing options...
Rocking Red Cyril Posted January 9 Report Share Posted January 9 5 hours ago, 1960maaan said: Official now. Bbc sport still had both games on Tuesday Quote Link to comment Share on other sites More sharing options...
mattjb Posted January 9 Report Share Posted January 9 8 minutes ago, Leveller said: I had the identical situation (except I didn't get charged the £1.25 fee!) The email said the 65+ seats would be £15 but they've charged us the Adult £20 price. And I didn't miss an option to confirm my age because the printed ticket says 65+ and £20. Cock up. I've submitted something in the SLO Q&A section. They are charging OAPs an extra fiver to cover all the people that didn’t pay the £1.25 fee like me , cheers mucker 2 Quote Link to comment Share on other sites More sharing options...
CyderInACan Posted January 9 Report Share Posted January 9 33 minutes ago, Lavington Robin said: Another Q for all can you just scan the barcode from smartphone (NOT wallet) rather than print the ticket ? Yes - albeit you usually have to enlarge the barcode slightly for it to scan 1 Quote Link to comment Share on other sites More sharing options...
Olé Posted January 9 Report Share Posted January 9 Every season it's the same with "buying your own seat" for cup ties. Quote Link to comment Share on other sites More sharing options...
Ciderhead433 Posted January 9 Report Share Posted January 9 2 minutes ago, Olé said: Every season it's the same with "buying your own seat" for cup ties. Good luck with that number, I've been trying for half hour. I can't access the membership I have my season ticket on. Quote Link to comment Share on other sites More sharing options...
mattjb Posted January 9 Report Share Posted January 9 7 minutes ago, Olé said: Every season it's the same with "buying your own seat" for cup ties. I tried 2 cards in my own name with same outcome. Tried the missus card and went through fine.Can you try another card in a family member’s/ partner etc name? Quote Link to comment Share on other sites More sharing options...
1960maaan Posted January 9 Report Share Posted January 9 10 minutes ago, Olé said: Every season it's the same with "buying your own seat" for cup ties. I got a different error and only managed by using the email link. I've also had to use a different browser before now. Quote Link to comment Share on other sites More sharing options...
Harry R Posted January 9 Report Share Posted January 9 49 minutes ago, Northern Red said: If Rovers have confirmed for Wednesday, we'll be Tuesday. Other days are out as we have Saturday games either side of it. It's no longer automatically the case that both clubs can't be at home at the same time. Haven't there been a couple of occasions now where it has happened? Quote Link to comment Share on other sites More sharing options...
pride of the west Posted January 9 Report Share Posted January 9 Just now, Harry R said: It's no longer automatically the case that both clubs can't be at home at the same time. Haven't there been a couple of occasions now where it has happened? Yes there have been recent incidents of playing the same night but on each occasion there wasn't expected sell outs or 4k from the away team coming down which would stretch police resources if we both play on same night 1 Quote Link to comment Share on other sites More sharing options...
Olé Posted January 9 Report Share Posted January 9 7 minutes ago, mattjb said: I tried 2 cards in my own name with same outcome. Tried the missus card and went through fine.Can you try another card in a family member’s/ partner etc name? Tried 2 cards but none worked. Messaged Jerry (legend) on Twitter who rang me back and took a phone payment with same card, worked. Pity the systems we pay a £1.50 booking fee for don't actually work. Perhaps Jerry should be getting all the £1.50's (and would deserve it!) 3 Quote Link to comment Share on other sites More sharing options...
MattWSM Posted January 9 Report Share Posted January 9 Is this going to be a 26k sell out? Quote Link to comment Share on other sites More sharing options...
mattjb Posted January 9 Report Share Posted January 9 Just now, Olé said: Tried 2 cards but none worked. Messaged Jerry (legend) on Twitter who rang me back and took a phone payment with same card, worked. Pity the systems we pay a £1.50 booking fee for don't actually work. Perhaps Jerry should be getting all the £1.50's (and would deserve it!) Nice one, good that you got it sorted Quote Link to comment Share on other sites More sharing options...
Bar BS3 Posted January 9 Report Share Posted January 9 8 minutes ago, Harry R said: It's no longer automatically the case that both clubs can't be at home at the same time. Haven't there been a couple of occasions now where it has happened? Yeah, but won't be happening with 2 sell out games. Quote Link to comment Share on other sites More sharing options...
Bar BS3 Posted January 9 Report Share Posted January 9 3 minutes ago, MattWSM said: Is this going to be a 26k sell out? Won't be 26k with segregation etc, but fully expect it to be a sell out of however many are available. About 25k 1 Quote Link to comment Share on other sites More sharing options...
myol'man Posted January 9 Report Share Posted January 9 5 minutes ago, MattWSM said: Is this going to be a 26k sell out? With segregation probably 25k 1 Quote Link to comment Share on other sites More sharing options...
MelksRed Posted January 9 Report Share Posted January 9 2 hours ago, TV Tom said: Got my tickets but no confirmation email !!!!! Mine took 25mins to come through. Quote Link to comment Share on other sites More sharing options...
MelksRed Posted January 9 Report Share Posted January 9 2 hours ago, 8 men had a dream said: I've never managed to get the fees to disappear... Today I had a £1.25 fee for a Print at Home ticket! Pi55 take isn't it. Quote Link to comment Share on other sites More sharing options...
Denbury Red Posted January 9 Report Share Posted January 9 Trying to buy my tickets - but when I click on "proceed" having got to the screen where it lists my season tickets - just goes back to the "Buy Tickets" screen Come on get this sorted!! Quote Link to comment Share on other sites More sharing options...
bcfc01 Posted January 9 Report Share Posted January 9 3 minutes ago, Denbury Red said: Trying to buy my tickets - but when I click on "proceed" having got to the screen where it lists my season tickets - just goes back to the "Buy Tickets" screen Come on get this sorted!! Might sound daft, but did you click the box to the left of the ticket description before pressing proceed ? 1 Quote Link to comment Share on other sites More sharing options...
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