Slack Posted January 16 Report Share Posted January 16 Hey I don't usually make threads but what the hell happened tonight with tickets? There was so many people in s23/24 sneaking in on the stairs and overcrowding Anyone know? Quote Link to comment Share on other sites More sharing options...
Street red Posted January 16 Report Share Posted January 16 11 minutes ago, Slack said: Hey I don't usually make threads but what the hell happened tonight with tickets? There was so many people in s23/24 sneaking in on the stairs and overcrowding Anyone know? Not sure but I know I got clicked in instead of scanning my ticket. Not sure if there was a problem but queues outside Lansdown and south stand total mess if you ask me. Quote Link to comment Share on other sites More sharing options...
Wedontplayinblue Posted January 16 Report Share Posted January 16 13 minutes ago, Slack said: Hey I don't usually make threads but what the hell happened tonight with tickets? There was so many people in s23/24 sneaking in on the stairs and overcrowding Anyone know? Yes stewards not doing their jobs properly, it happens every big game. There was a medical emergency too and it’s lucky it wasn’t something serious, the club should be ashamed of themselves, no doubt they will be enforcing hard on fans in that area at Watford due to their own failings. It’s obvious the clubs stewards have no idea how to run crowd safety properly. Quote Link to comment Share on other sites More sharing options...
Slack Posted January 16 Author Report Share Posted January 16 Just seemed chaos, to be fair there was alot of people in the area, second half couldn't actually provide proof of a ticket at all... Was baffling Quote Link to comment Share on other sites More sharing options...
TV Tom Posted January 17 Report Share Posted January 17 For a game that was supposedly a "sell out" a week ago before even hitting general sale i found it odd that so many tickets were popping up on the City website as available in the last few days, literally 100s, there were still tickets available up to 10 minutes before KO Quote Link to comment Share on other sites More sharing options...
W-S-M Seagull Posted January 17 Report Share Posted January 17 12 minutes ago, Street red said: Not sure but I know I got clicked in instead of scanning my ticket. Not sure if there was a problem but queues outside Lansdown and south stand total mess if you ask me. Yep absolute shambles. Missed the 1st ten minutes cos of the queues. Was queuing up from 19:25. It was only 5 mins after kick off did they announce that there were no queues at the South stand turnstiles. Not sure why they failed to just let people show their tickets and click them in. There was a lot of very angry people. Quote Link to comment Share on other sites More sharing options...
Bobby girl Posted January 17 Report Share Posted January 17 We had huge queues when we entered SS, they gave out a message saying that the problem was that people were trying to enter using the wrong bar codes on their phones. Quote Link to comment Share on other sites More sharing options...
Shauntaylor85 Posted January 17 Report Share Posted January 17 42 minutes ago, Slack said: Hey I don't usually make threads but what the hell happened tonight with tickets? There was so many people in s23/24 sneaking in on the stairs and overcrowding Anyone know? Why we cannot get close to 27K is frustrating. The Gate needs extending. 1 Quote Link to comment Share on other sites More sharing options...
bcfc01 Posted January 17 Report Share Posted January 17 32 minutes ago, TV Tom said: For a game that was supposedly a "sell out" a week ago before even hitting general sale i found it odd that so many tickets were popping up on the City website as available in the last few days, literally 100s, there were still tickets available up to 10 minutes before KO Some who couldn't attend sold their tickets back to the club. S18 is the Heineken Lounge seating so if that wasn't sold out, that would come up late as well. Attendance was 25,616 so not a total sell out. Quote Link to comment Share on other sites More sharing options...
TV Tom Posted January 17 Report Share Posted January 17 3 minutes ago, bcfc01 said: Some who couldn't attend sold their tickets back to the club. S18 is the Heineken Lounge seating so if that wasn't sold out, that would come up late as well. Attendance was 25,616 so not a total sell out. I can't imagine many bought their tickets and then decided they "couldn't attend" Most of the available seats were splashed all over the Lansdown and Dolman, literally 100s popping up over the last few days, they put the capacity in the Atyeo down by a 1000 as well which was the main reason for not being a "sell out" Quote Link to comment Share on other sites More sharing options...
sephjnr Posted January 17 Report Share Posted January 17 1 hour ago, Street red said: Not sure but I know I got clicked in instead of scanning my ticket. Not sure if there was a problem but queues outside Lansdown and south stand total mess if you ask me. The queue to get in the Lansdown was moving like treacle - probably due to technical gremlins on the electronic tickets, which has been going on for ages - when for whatever reason someone opened the fire doors from the inside and all ******* hell broke loose with a stampede trying to get in, lord knows how many made it before security and plod intervened. Quote Link to comment Share on other sites More sharing options...
W-S-M Seagull Posted January 17 Report Share Posted January 17 48 minutes ago, sephjnr said: The queue to get in the Lansdown was moving like treacle - probably due to technical gremlins on the electronic tickets, which has been going on for ages - when for whatever reason someone opened the fire doors from the inside and all ******* hell broke loose with a stampede trying to get in, lord knows how many made it before security and plod intervened. It got quite nasty. It was a shambles. Quote Link to comment Share on other sites More sharing options...
Pezo Posted January 17 Report Share Posted January 17 If you think most people have got use to tapping there card or phone but everything last night was a ticket (either printed or on phone). Anicdotally there seemed to be people that had booked for there friends/family but hadn't printed so were trying to use there phone to scan each person in so everyone was waiting while they tried to load the tickets from there email in a crowded area where the cell towers are overloaded with other people trying to go through there emails to find there tickets. People just expect to be able to download wherever and whenever they want. The tickets do say to print them. S23/24 was a mare, I was stood on the steps and moved to a different section when the paramedics needed to get in. 2 things - the club had sold tickets to anyone that wanted to go in there so the family beside me were usually in the Williams but wanted the 10 pound tickets so booked to go in there - I assume taking a spot from someone who would usually go in there that had to get a ticket for elsewhere but that's how people in there enjoy there football so just went in there. I was watching the stewards at half time and they were stopping everyone and checking tickets until one of them walked off just as west ham came out and then the other one just gave up and then it appeared that everyone that had been turned away just walked up at that point. Quote Link to comment Share on other sites More sharing options...
Red Army 75 Posted January 17 Report Share Posted January 17 S25 stairway was an absolute nightmare. Quote Link to comment Share on other sites More sharing options...
Riaz Posted January 17 Report Share Posted January 17 Forgot to bring my printed tickets. Not a problem i thought, they are on my phone. Until i got to a packed turnstile and the internet signal is slow because of so many people. I had to load 4 separate tickets Took a while 1 Quote Link to comment Share on other sites More sharing options...
Packman Posted January 17 Report Share Posted January 17 People go into singing section with their tickets, then 1 person goes back out to the bar with all the tickets. Give said tickets to all their mates who should be sitting elsewhere and this just gets repeated over and over. Not much the stewards can do unfortunately. 1 1 Quote Link to comment Share on other sites More sharing options...
Tinmans Love Child Posted January 17 Report Share Posted January 17 7 hours ago, Bobby girl said: We had huge queues when we entered SS, they gave out a message saying that the problem was that people were trying to enter using the wrong bar codes on their phones. To be fair they have qr codes and a bar code on the ticket so if you don't go that often you wouldn't know which one to scan 3 Quote Link to comment Share on other sites More sharing options...
Red Army 75 Posted January 17 Report Share Posted January 17 2 stewards bottom of S25 steps weren’t checking anyone’s ticket they weren’t interested. Then you had 1 poor guy trying to stop people sitting/standing in the wrong seats but he had no chance. The stewarding team IMO were way out of their depth, see more stewards in our area on a league game. Very poor last night Quote Link to comment Share on other sites More sharing options...
Rossi the Robin Posted January 17 Report Share Posted January 17 37 minutes ago, Riaz said: Forgot to bring my printed tickets. Not a problem i thought, they are on my phone. Until i got to a packed turnstile and the internet signal is slow because of so many people. I had to load 4 separate tickets Took a while I normally save a screenshot to photos just in case. 7 Quote Link to comment Share on other sites More sharing options...
Riaz Posted January 17 Report Share Posted January 17 Just now, Rossi the Robin said: I normally save a screenshot to photos just in case. I should have done that 1 Quote Link to comment Share on other sites More sharing options...
sephjnr Posted January 17 Report Share Posted January 17 1 hour ago, Pezo said: Anicdotally there seemed to be people that had booked for there friends/family but hadn't printed so were trying to use there phone to scan each person in so everyone was waiting while they tried to load the tickets from there email in a crowded area where the cell towers are overloaded with other people trying to go through there emails to find there tickets. People just expect to be able to download wherever and whenever they want. The tickets do say to print them. Here's a novel concept - the club can print them their-selves and avoid this bollix in future. Not every invention causes actual progress. 2 1 Quote Link to comment Share on other sites More sharing options...
italian dave Posted January 17 Report Share Posted January 17 47 minutes ago, Red Army 75 said: 2 stewards bottom of S25 steps weren’t checking anyone’s ticket they weren’t interested. Then you had 1 poor guy trying to stop people sitting/standing in the wrong seats but he had no chance. The stewarding team IMO were way out of their depth, see more stewards in our area on a league game. Very poor last night It would help if people didn’t deliberately choose to sit in the wrong seats. 1 Quote Link to comment Share on other sites More sharing options...
Red Army 75 Posted January 17 Report Share Posted January 17 5 minutes ago, italian dave said: It would help if people didn’t deliberately choose to sit in the wrong seats. Absolutely 1 Quote Link to comment Share on other sites More sharing options...
Northern Red Posted January 17 Report Share Posted January 17 9 minutes ago, sephjnr said: Here's a novel concept - the club can print them their-selves and avoid this bollix in future. Not every invention causes actual progress. It'll be down to the short timeframe for selling. They'd either have been at the mercy of the postal system in its' current state or those queues to get in last night would have been queues to collect instead. 1 Quote Link to comment Share on other sites More sharing options...
alexukhc Posted January 17 Report Share Posted January 17 (edited) Wrong thread Edited January 17 by alexukhc Quote Link to comment Share on other sites More sharing options...
Betty Swallocks Posted January 17 Report Share Posted January 17 Lends weight to the idea that the safe standing area should be expanded. It’s about time we had a proper ‘end’ again. 2 1 Quote Link to comment Share on other sites More sharing options...
Bris Red Posted January 17 Report Share Posted January 17 (edited) The debate on the logistics of it have been done to death on here but the 'singing section' needs to be expanded IMO. The demand is there even for league games when we have the usual 21/22 k attendances but its even more clear on nights like last night that expanding it would be the right move. Not sure how it would work with existing season ticket holders but something is going to have to give. Expanding it all the way along the back of the SS seems logical to begin with. Edited January 17 by Bris Red 7 Quote Link to comment Share on other sites More sharing options...
Tinmans Love Child Posted January 17 Report Share Posted January 17 2 hours ago, Pezo said: If you think most people have got use to tapping there card or phone but everything last night was a ticket (either printed or on phone). Anicdotally there seemed to be people that had booked for there friends/family but hadn't printed so were trying to use there phone to scan each person in so everyone was waiting while they tried to load the tickets from there email in a crowded area where the cell towers are overloaded with other people trying to go through there emails to find there tickets. People just expect to be able to download wherever and whenever they want. The tickets do say to print them. The tickets are a mess currently and give mixed messages:: At the top it says 'The barcode only allows one entry per ticket' but actually you scan the QR code to get in, not the bar code. Re: printing it actually says 'If you can, please print your ticket in A4 size or alternatively scan via your smart phone' so people have every right to scan tickets, and I would argue a lot of people don't have printers now, a lot of workplaces don't have them these days. It's well within the clubs remit to make the tickets better. 1 Quote Link to comment Share on other sites More sharing options...
TonyTonyTony Posted January 17 Report Share Posted January 17 Surely the answer is to load up ST cards with the game. That would solve it. It was absolute carnage getting in last night 2 Quote Link to comment Share on other sites More sharing options...
Mr Popodopolous Posted January 17 Report Share Posted January 17 Demand can definitely outstrip supply tbh, for the Safe Standing area..did it look a little overcrowded in parts?? Quote Link to comment Share on other sites More sharing options...
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