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Transferring tickets - 3 hour cutoff before the game


Red Skin

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Hi 

My daughter was down for Easter and I wanted to transfer a ST to her.  (She used to be a season ticket holder before going to uni).

Unfortunately I didn't know about the 3hr cut off before the game and left it too late.

Why do we have this cut off?  It's not uncommon for friends to have things crop up last minute - COVID, childcare issues - so the cutoff can be a pain. 

Surely, the ticketing system is bright enough to figure out a digital ticket has been already used and won't let you forward it after it has?  

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We were advised by our ticketing provider that there needs to be the cut off.  I think this is because potentially tickets transferred after this time will work as well as the forwarded ticket meaning potential double entry.

 

Thanks Jerry

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