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Basso for Brazil

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I don't no if anyone is still having any problems? Mine has sorted itself out now however i have just got an email back from premium tv explaining the problem which is below in case anyone is still having trouble.

Thank you for contacting us.

DRM works by issuing a licence to an authorised user when they request a video or audio service. This process is usually unnoticed by the subscriber and is done automatically. However if the receiving computer is not configured precisely that licence can fail to activate. If this happens several time the error message "number of licences exceeded" appears. This is because each username has a limited number of licences per day to prevent one username being used on several computers at once. The licences reset 24 hours after the last failed attempt.

We have reset your licences manually.

Best regards,

Bristol City World Web Support

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