kmpowell Posted May 7, 2008 Report Share Posted May 7, 2008 I sent an email to the ticket office querying my season ticket and crystal palace tickets that have dissappeared from my online account! I sent the email yesterday morning but I've still not had a reply. I'm emailing onlinetickets@bcfc.co.uk is that right? I guess they are busy, but I thought I read other comments on here about how they are super quick to email back. I've tried ringing, but I can't get any option other than to buy tickets (which I don't want to do). Link to comment Share on other sites More sharing options...
BristolCity1992 Posted May 7, 2008 Report Share Posted May 7, 2008 Try that or the sales line they gave me a call back on the same day. Link to comment Share on other sites More sharing options...
Portishead Red Posted May 7, 2008 Report Share Posted May 7, 2008 I sent an email to the ticket office querying my season ticket and crystal palace tickets that have dissappeared from my online account! I sent the email yesterday morning but I've still not had a reply. I'm emailing onlinetickets@bcfc.co.uk is that right? I guess they are busy, but I thought I read other comments on here about how they are super quick to email back. I've tried ringing, but I can't get any option other than to buy tickets (which I don't want to do). Emailed the same addy 2 days ago - no reply as yet! Link to comment Share on other sites More sharing options...
kmpowell Posted May 7, 2008 Author Report Share Posted May 7, 2008 Ok managed to get through, gave them my order ref' and client ref' (for my season ticket) and the bloke on the phone confirmed all my tickets were ok, but then went on to tell me that ALL Crystal Palace tickets are being posted out - so if you plan to go and pick them up (like I was!), don't! Link to comment Share on other sites More sharing options...
100200300dear Posted May 7, 2008 Report Share Posted May 7, 2008 Yea emailed exactly the same two days ago with no reply, seems like loads of peoples tickets arn't showing up in booking history on their accounts although i have had the confirmation email so things seem to be OK. Not sure when the tickets are getting sent though? Link to comment Share on other sites More sharing options...
kmpowell Posted May 7, 2008 Author Report Share Posted May 7, 2008 Not sure when the tickets are getting sent though? He told me that the Williams, Atyeo and half of the Dolman were sent out today, the rest (EE and the other half of Dolman) are being sent out tomorrow. Link to comment Share on other sites More sharing options...
100200300dear Posted May 7, 2008 Report Share Posted May 7, 2008 Oh right, cheers, thanks alot mate, means mine are being sent out tomorrow then. Link to comment Share on other sites More sharing options...
Guest Eamer Posted May 7, 2008 Report Share Posted May 7, 2008 Ok managed to get through, gave them my order ref' and client ref' (for my season ticket) and the bloke on the phone confirmed all my tickets were ok, but then went on to tell me that ALL Crystal Palace tickets are being posted out - so if you plan to go and pick them up (like I was!), don't! That's a lot of stamps. Link to comment Share on other sites More sharing options...
The Man In Black Posted May 7, 2008 Report Share Posted May 7, 2008 Or you could just use a franking machine, of course. Link to comment Share on other sites More sharing options...
jism123 Posted May 7, 2008 Report Share Posted May 7, 2008 Is this definate ? beacuse i was planning to pick them up during the week as i live outside Bristol. Obviously i don't want to go to bristol and realise theyve been sent out and not go and not recieve them ! Oops just realised your talking about home tickets. Link to comment Share on other sites More sharing options...
miketh2nd Posted May 7, 2008 Report Share Posted May 7, 2008 gahh post lately not been getting the post I need including my exam slips so I can take my exam, and birthday card but got some bet this will get lost too ahh! Link to comment Share on other sites More sharing options...
Headley Red Posted May 8, 2008 Report Share Posted May 8, 2008 At least I'm not the only one waiting as well then. All we need though is some dodgy Polish agencey postman and they might not turn up at all!! Anybody know if they don't turn up by Tuesday what we do? Link to comment Share on other sites More sharing options...
madmax Posted May 8, 2008 Report Share Posted May 8, 2008 I emailed them last week about not being able to get a ticket for Palace over the phone because I have move my season ticket next season to the East End. My seat now states general sale so I couldn't buy one! I emailed the ticket office and got a phone call an hour later and was all sorted. MM Link to comment Share on other sites More sharing options...
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