Jump to content

Welcome to One Team in Bristol - Bristol City Forums

Welcome to One Team in Bristol - Bristol City Forums, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be a part of One Team in Bristol - Bristol City Forums by signing in or creating an account.

  • Start new topics and reply to others
  • Full access to all forums (not all viewable as guest)
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
  • Support OTIB with a premium membership

Buying Tickets


Recommended Posts

Only took twelve separate attempts to fill in the payment fields tonight!

Last match it was twenty, gave up and phone ordered the tickets. 

 

Clearly, the ‘continuous improvement’ ethos is now even permeating the IT Department. Welcome to 1998 lads, only 20 years behind the rest of the field now.  

 

How difficult must it be to set up a payment page FFS.

Imagine loads of potential ‘customers’ just give up and abandon their attempt to attend matches. If only we had a SLO who’d sort such a nonsense out eh. 

 

Link to post
Share on other sites
1 hour ago, RedRock said:

Only took twelve separate attempts to fill in the payment fields tonight!

Last match it was twenty, gave up and phone ordered the tickets. 

 

Clearly, the ‘continuous improvement’ ethos is now even permeating the IT Department. Welcome to 1998 lads, only 20 years behind the rest of the field now.  

 

How difficult must it be to set up a payment page FFS.

Imagine loads of potential ‘customers’ just give up and abandon their attempt to attend matches. If only we had a SLO who’d sort such a nonsense out eh. 

 

I’ve never had a problem. Are you using an up to date server..?

Link to post
Share on other sites
49 minutes ago, RedRock said:

Must be an iPad-related problem. 

The whole process is fine, apart from payment. Just won’t allow more than 2 of the 4 fields to be entered before it freezes not allowing any further entry.

If it keeps happening to you, one one device - and not to anybody else - then it’s probably an issue at your end. 

  • Like 2
Link to post
Share on other sites
4 hours ago, RedRock said:

Must be an iPad-related problem. 

The whole process is fine, apart from payment. Just won’t allow more than 2 of the 4 fields to be entered before it freezes not allowing any further entry.

I use an iPad, and I wouldn’t say it’s been optimised well for safari.  Maybe try chrome, or do on a pc.

Link to post
Share on other sites
12 minutes ago, wendyredredrobin said:

Their poxy website is ok once you get used to it but it's still a crap website.

It is.

It is my real bugbear with the club, they do so many good things but when it comes to customer facing IT systems - oh dear!

As you say, it works when you get used to it and I have had no difficulty the last couple of times I have used it but it should be simple to a first time user, the number of people who comment on here about difficulties using the site seems high.

 

Link to post
Share on other sites

It took me a little while to notice the tiny red pen that lets you change your method of delivery!

I still haven't worked out how, if you buy 2 tickets, to have one as an e-ticket and the other to print. In fact I'm still not sure if you can.

I like mine on my phone. If I get one for my 83yo old man he can't cope with that. So he likes them printed. Couldn't seem to split the method when I tried though so had to print both!

Edited by robin_unreliant
Link to post
Share on other sites
15 hours ago, Bar BS3 said:

If it keeps happening to you, one one device - and not to anybody else - then it’s probably an issue at your end. 

 Bizarrely, the Bristol Sport payment page is the only one out of the dozens used that freezes. Sad, but true. 

Technology was never City’s strong point. 

Bring back Beryl I say, far more efficient than any IT system the Club employ. 

  • Like 2
Link to post
Share on other sites
On 29/08/2019 at 22:54, RedRock said:

Only took twelve separate attempts to fill in the payment fields tonight!

Last match it was twenty, gave up and phone ordered the tickets. 

 

Clearly, the ‘continuous improvement’ ethos is now even permeating the IT Department. Welcome to 1998 lads, only 20 years behind the rest of the field now.  

 

How difficult must it be to set up a payment page FFS.

Imagine loads of potential ‘customers’ just give up and abandon their attempt to attend matches. If only we had a SLO who’d sort such a nonsense out eh. 

 

Twitter- @BristolCitySLO

Email- slo@bcfc.co.uk

Seems rather puzzling they are not on the forum though, however it's the way of things now it seems and accepted it.

Edited by Mr Popodopolous
Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...