Jump to content

Rocky

Members
  • Posts

    10939
  • Joined

  • Last visited

  • Days Won

    1

Posts posted by Rocky

  1. 54 minutes ago, bcfc01 said:

    I think he's got a total of 90 days which he can spend in the UK per year.

    What with the rugby as well, he'll have to carefully pick and choose which games he attends. But at least his son and Chairman is here deputising.....sometimes.

     

    Spend overnight isn’t it? 
     

    He can possibly come and go as he pleases during the day (might be wrong).

    • Like 1
  2. 3 minutes ago, NickJ said:

     

     

    You make very valid points for a change!!

    Can't see it either.

    What's the latest with their ownership, ground etc?  Robins might want stability if all that hasn't been sorted.  Getting paid every week and playing in a permanent home ground can we quite attractive.  He's also played here briefly, and his boss would be a fanboy of his 😅

  3. 5 hours ago, phantom said:

    https://www.bristolcitysupporters.org/meeting-with-bcfc-13-09-23/

    Following a meeting on 28 July 2023, Stuart Rogers, James Nicholls and Mark Newman of the Supporters Club & Trust alongside SLO Jerry Tocknell met with the football club’s Head of Communications Dave Barton on Wednesday 13 September 2023.

    CEO Phil Alexander gave his apologies.

    Actions confirmed from the last meeting included 30% increases to disabled parking being reversed and confirmation that the away kit will be available within the next 2 weeks.

     

    Kits and training wear 

    Again we discussed replacing the robin crest with the bird. Feelings are still running high amongst supporters about both the lack of communication, the generic image replacing the badge and the actual design. We suggested that utilising a focus group of supporters in the development of the design would have helped the Club foresee supporters’ views and concerns ahead of release. Last season’s 3rd kit sold out. A request was made for the sales figures for the current kit.

     

    Reciprocal away ticket prices 

    We previously requested that reciprocal away ticket pricing be considered, especially for the Leeds fixture at Elland Road. Leeds recently charged Sheffield Wednesday fans £47 for an adult ticket. The football club are in negotiations with Leeds about this. It is a complex issue. As laid down by EFL guidelines, the same price applied to away fans must also be applied to home fans in similar/opposite stands. We wait to hear.

     

    Fees on away tickets and coach travel

    We had previously raised the issue of fees for away match and coach travel, that they should be per transaction and not per ticket. The football club has raised this with Bristol Sport, who are responsible for issuing tickets on behalf of the football club, as a matter of concern and we await a response.

     

    Catering

    Both of the recent surveys for the men’s and women’s teams supporters identified issues with the cost, quality and choices available for food and drink at Ashton Gate. In addition, it now costs £2.90 for a bottle of water, making it quite expensive, especially for families in addition to other matchday costs. Once again, this is a Bristol Sport provided service and we have asked for this to be raised directly with them.

     

    Match commentary

    An exiled supporter advised that following a recent update, the RobinsTV app no longer has the facility to play audio commentaries, for which fans pay £40 a season. This is something that can only really be tested on matchdays. In addition, the person involved will be put in touch directly with the football club to try and resolve this issue.

     

    Rewards scheme

    It was noted that the loyalty programme has a large dependency on retail, some not accessible to all ages. There is also a sense that there is little engagement in it, so some statistics on this would be helpful to prove/disprove. Charlie Lincoln, Group Head of Marketing & Ticketing, has been invited to the next monthly Supporters Club & Trust meeting to understand this better.

     

    Finally

    The theme running through what we hear regularly about digital ticketing, catering, loyalty schemes, car parking, engagement with exiles and Ashton Gate becoming cashless is that they are not always very inclusive. There are some really good initiatives that fans love and engage with, so all credit to those. However, it seems to be that some of the most basic elements of being a Bristol City fan like ticketing, kits, accessibility, eating & drinking cause the most upset and frustration. Just as importantly, the provision of these services are effectively outsourced to Bristol Sport, which includes the complete management of the stadium. So, the decision-making is controlled by a whole different board of directors, through which the football club has seemingly less and less influence.

    More follow up meetings are planned, albeit getting to the bottom of these issues and influencing change could be an arduous process.

    Overriding feeling after reading this is 'fobbed off', perhaps being there was different!?

    I just hear "it's not us, it is Bristol Sport" - I bet feedback to BS will disappear down a black hole or you'll be strung along for months/until someone stops asking.

     

    • Like 5
  4. I don't get these interviews really, he didn't get asked anything and answer anything we didn't already know/assumed to be the case.

    Ah well, that's what happens when you only let club officials do friendly interviews in-house, everything is so closed and sanitised. 

     

    • Like 2
    • Thanks 1
    • Flames 1
  5. Some of the China shirts are incredible, an absolute mirror of the real thing.  Lets face it, they could be made by the same factory as the real deal.

    The Nike and Adidas prem shirts retail £90+ but exact copies are £14-£15 with all the badges and a few weeks to wait for delivery.  I couldn't believe City are an option ?

     

     

    • Like 1
×
×
  • Create New...