Just because someone has a different view he shouldn't be slagged off, you could reverse your second paragraph to those who support him and only come on when we win!
I don't believe anyone is asking him for an update each time we lose, but the silence is deafening. As fans (not customers) we should all be informed, this would make us a more inclusive club.
As a thought why can't he put a couple of updates out per year and publicise in advance, say at the start of the year, then we would know when we would hear from him? Just a thought