"Carabao Cup rules stipulate that if the hosting team cannot fulfil the fixture at their home ground, a neutral venue must be found in the first instance before looking at reversing the fixture.
All 366 purchased tickets remain valid for the round one clash with travelling supporters able to be accommodated within the seated area at the new venue.
Tickets have been taken off sale and if supporters wish to apply for a refund, they can do by contacting Supporter Services via email or by phone - 0117 963 0600.
Coach tickets continue to be valid with departure from the Winterstoke car-park as originally scheduled at 3.30pm and parking on site is permitted."