Antman Posted January 5, 2009 Report Share Posted January 5, 2009 n/m Link to comment Share on other sites More sharing options...
italian dave Posted January 5, 2009 Report Share Posted January 5, 2009 Yes - "an unknown error has occurred". If no-one can get in the club are losing a lot of potential income!! Link to comment Share on other sites More sharing options...
BIGPHIL Posted January 5, 2009 Report Share Posted January 5, 2009 On Line ticketing seems to be working ok now. Link to comment Share on other sites More sharing options...
Bristolian76 Posted January 5, 2009 Report Share Posted January 5, 2009 On Line ticketing seems to be working ok now. Not for me, been trying for 15 mins Link to comment Share on other sites More sharing options...
westonred Posted January 5, 2009 Report Share Posted January 5, 2009 I ordered my ticket for the Portsmouth game online earlier but i'm yet to receive an Email confirmation so i'm not sure now whether or not it was processed. Link to comment Share on other sites More sharing options...
cityboy2 Posted January 5, 2009 Report Share Posted January 5, 2009 Not for me, been trying for 15 mins Here we go again......why oh why do we always get a problem buying tickets for cup games..........surely other clubs are more arganised !!!!!!!!!! Link to comment Share on other sites More sharing options...
mart Posted January 5, 2009 Report Share Posted January 5, 2009 Worked for me 5 mins ago.. It dosn't like firefox much, you have to use IE or netscape. Link to comment Share on other sites More sharing options...
CiderSomerset Posted January 5, 2009 Report Share Posted January 5, 2009 Got mine sorted just before 7 and the email confirmation came straight through... Link to comment Share on other sites More sharing options...
Somerset_Sam Posted January 6, 2009 Report Share Posted January 6, 2009 Just tried to book my tickets but when I go on line there is only an option to buy Wolves tickets, nothing showing for Portsmouth?? Link to comment Share on other sites More sharing options...
matty f Posted January 6, 2009 Report Share Posted January 6, 2009 Ive just tried to order mine, and when i go to click on the "add to basket" icon it comes up with a message at the top that it was unsuccessful?! anyone else have the same problem? Link to comment Share on other sites More sharing options...
Antman Posted January 6, 2009 Author Report Share Posted January 6, 2009 Ive just tried to order mine, and when i go to click on the "add to basket" icon it comes up with a message at the top that it was unsuccessful?! anyone else have the same problem? Yup!! thats this mornings problem! last night it just timed out every time I tried. now I can't seem to order my seat and the phone line queue is full so keep ringing back and listening to the minute long message at the start of the call (which presumably costs me) pants! Link to comment Share on other sites More sharing options...
CalifoniaRed Posted January 6, 2009 Report Share Posted January 6, 2009 Ordered mine fine this morning at about 9ish and had confirmation email come through without issues. Used Firefox as the browser as well. Link to comment Share on other sites More sharing options...
cityboy2 Posted January 6, 2009 Report Share Posted January 6, 2009 Just tried to book my tickets but when I go on line there is only an option to buy Wolves tickets, nothing showing for Portsmouth?? Yep, exactly the same thing happened to me...........when will the Club get this thing sorted, it happens everytime, I am just slightly relieved to learn its not just me !!!!!1 Link to comment Share on other sites More sharing options...
neilos Posted January 6, 2009 Report Share Posted January 6, 2009 Quick question re tickets for pompey, i've got a season ticket and been told i can buy my seat back, fine, but my dad wants to come too, do you reckon they'd let me have another ticket if i went down there or am i going to have to queue or go online on sunday for the public sale and take my chance.. cheers Link to comment Share on other sites More sharing options...
cityboy2 Posted January 6, 2009 Report Share Posted January 6, 2009 Quick question re tickets for pompey, i've got a season ticket and been told i can buy my seat back, fine, but my dad wants to come too, do you reckon they'd let me have another ticket if i went down there or am i going to have to queue or go online on sunday for the public sale and take my chance.. cheers Pal, you got no chance.........based on past experiences of trying to obtain the odd ticket from the BCFC ticket office you would have more success striking oil in the car park whilst you wait Link to comment Share on other sites More sharing options...
neilos Posted January 6, 2009 Report Share Posted January 6, 2009 ha ha .. thought so .. my mate who's a cheltenham fan has a whole differant experience though they are in a differant league ! wonder what the queues will be like down there on sunday or whether it's worth trying online .. past experiences of that though for wembley were not good .. Cheers anyway bud Link to comment Share on other sites More sharing options...
The Man In Black Posted January 6, 2009 Report Share Posted January 6, 2009 Online site isn't letting me log in at all... an error keeps occuring supposedly. Might have to do it by phone tomorrow. Link to comment Share on other sites More sharing options...
Mr Mosquito Posted January 6, 2009 Report Share Posted January 6, 2009 Online site isn't letting me log in at all... an error keeps occuring supposedly. Might have to do it by phone tomorrow. I bought my tickets online for the Pompey game at about the time you made that post and it worked fine for me. Try again? Link to comment Share on other sites More sharing options...
exiledinwatford Posted January 6, 2009 Report Share Posted January 6, 2009 Yup!! thats this mornings problem! last night it just timed out every time I tried. now I can't seem to order my seat and the phone line queue is full so keep ringing back and listening to the minute long message at the start of the call (which presumably costs me) pants! It's down again and the phone queue is full. By the way it's 10p per minute. There is a lot of disquiet in the Telecoms world about organisations charging the public to buy from them - hence there is a new range of numbers being released theat will only charge us 5p for the privilidge! Link to comment Share on other sites More sharing options...
Br1stolCityBoy Posted January 6, 2009 Report Share Posted January 6, 2009 Well I managed to order my ticket for my seat in the Dolman Stand online last night after a few problems. But as per usual ticket c**k ups with our so called big club, they have emailed me confirmation for 3 seats in the Atyeo stand with all my details against it. So I could end up with a bigger bill and the incorrect information on my card for access into the ground !!!! Ive tried ringing them to tell them of their mistake but you end up in a big queue with other people trying to obtain their seats. After 20 minutes I gave up, so have now sent them an email, watch this space. You would think that there would be a phone number for any complaints without having to join a long queue. I also noticed that on the incorrect confirmation there was no handling charge, but when I ordered my seat last night I was charged £1. 10p, so there also seems to be inconsistency with that. Link to comment Share on other sites More sharing options...
The Man In Black Posted January 6, 2009 Report Share Posted January 6, 2009 It's working for me now. I know that it's an old debate, but the booking fee is positively criminal. Surely the club cannot justify £1.10 per transaction?? They will be netting off at least ten grand from season card holders alone, if not more. They can't claim the cost of the booking was that much since they already have the card facilities in place and they're not issuing and sending me out a ticket? Link to comment Share on other sites More sharing options...
Antman Posted January 6, 2009 Author Report Share Posted January 6, 2009 the club have acknowleged the online issues and said you can ring the ticket office tonight as it will be open until 8pm....(ahem) I just did and it went to answer machine to tell me it was now closed. time now 18.51 right hand, meet the left hand. still can't buy mine online as it won't let me put it in the 'basket' starting to get a bit annoyed now http://www.bcfc.co.uk/page/TicketNews/0,,1...1508947,00.html Link to comment Share on other sites More sharing options...
Squeak Posted January 6, 2009 Report Share Posted January 6, 2009 Yep I've just rang the club because I need a student ticket on the promise that the phoneline would be open only to find it closed. Bit of a joke to be honest. Link to comment Share on other sites More sharing options...
LouieDane Posted January 6, 2009 Report Share Posted January 6, 2009 Yep I've just rang the club because I need a student ticket on the promise that the phoneline would be open only to find it closed. Bit of a joke to be honest. It's a bloody joke !! if you're going to close at 6.45, that's fine, but don't tell us that you'll be open to 8 then close early as thats just frustrating. It was closed fully 75 minutes early and I for one am very annoyed about it. Link to comment Share on other sites More sharing options...
Slave to the rhythm Posted January 6, 2009 Report Share Posted January 6, 2009 It's a bloody joke !! if you're going to close at 6.45, that's fine, but don't tell us that you'll be open to 8 then close early as thats just frustrating. It was closed fully 75 minutes early and I for one am very annoyed about it. Agreed. And I STILL cannot get the bloody on-line ticketing system to work. Link to comment Share on other sites More sharing options...
Squeak Posted January 6, 2009 Report Share Posted January 6, 2009 To be honest it makes the whole ticketing set-up look extremely amateur. Link to comment Share on other sites More sharing options...
red10 Posted January 6, 2009 Report Share Posted January 6, 2009 It's a bloody joke !! if you're going to close at 6.45, that's fine, but don't tell us that you'll be open to 8 then close early as thats just frustrating. It was closed fully 75 minutes early and I for one am very annoyed about it. It was closed a lot earlier than that, I was trying to get in the phone queue from 4.30 then bang on 5 o'clock the message changed to say the ticket office was closed. Link to comment Share on other sites More sharing options...
oldfield Posted January 6, 2009 Report Share Posted January 6, 2009 Just booked tickets online, worked okay. Link to comment Share on other sites More sharing options...
54-46 Posted January 6, 2009 Report Share Posted January 6, 2009 Worked fine for me at 6pm too Link to comment Share on other sites More sharing options...
stroudy Posted January 6, 2009 Report Share Posted January 6, 2009 Tried earlier and came up with the same error as everyone else just as the payment was going through. No email confirmation so checked booking history and it showed there. Will print off and take with me just in case!!!! Link to comment Share on other sites More sharing options...
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