London expats Posted March 24, 2015 Report Share Posted March 24, 2015 Does anyone know how to obtain their supporters I'd number for season ticket renewals tommorow , Dave lloyds tweet last night stated you need the id number and postcode for renewals. Link to comment Share on other sites More sharing options...
Monkeh Posted March 24, 2015 Report Share Posted March 24, 2015 just guessing but could it be the same as the customer ref number needed for wembley tickets Link to comment Share on other sites More sharing options...
London expats Posted March 24, 2015 Author Report Share Posted March 24, 2015 Thanks Monkeh but for everyone's information finally got through on the phone and it's your account number that is listed for online bookings,NOT the wembley one. So if you have never set up an online account you need to phone up and get your number Link to comment Share on other sites More sharing options...
Monkeh Posted March 24, 2015 Report Share Posted March 24, 2015 Thanks Monkeh but for everyone's information finally got through on the phone and it's your account number that is listed for online bookings,NOT the wembley one. So if you have never set up an online account you need to phone up and get your number that needs to be pinned to be fair so people know Link to comment Share on other sites More sharing options...
Y usted Posted March 24, 2015 Report Share Posted March 24, 2015 Just been down to the mega store and they say they are going to email them out. Which is good if you have given them an email address. Link to comment Share on other sites More sharing options...
TomPitman Posted March 24, 2015 Report Share Posted March 24, 2015 Yep, just received my email confirming my id Link to comment Share on other sites More sharing options...
London expats Posted March 24, 2015 Author Report Share Posted March 24, 2015 Supporters I'd,s are now out on e mail - you need this plus post code as password for on line renewal Link to comment Share on other sites More sharing options...
Drew Peacock Posted March 24, 2015 Report Share Posted March 24, 2015 Oh dear. Only got 2 of the 3 I need. Link to comment Share on other sites More sharing options...
Gilli74 Posted March 24, 2015 Report Share Posted March 24, 2015 Do you think that our seat numbers have been automatically changed to the new row layouts in the Dolman .... ? or are they expecting us to have to work it out as Row A was the first Row of the upper Dolman where as Row 1 is now at pitch level ? I've also only had 2 of my 4 I.d's Link to comment Share on other sites More sharing options...
42nite Posted March 24, 2015 Report Share Posted March 24, 2015 Oh dear. Only got 2 of the 3 I need. Only got 1 of 2 I need. But they sent 4 emails for that one! Link to comment Share on other sites More sharing options...
Dollymarie Posted March 24, 2015 Report Share Posted March 24, 2015 I got each of my ID's sent 4 times. So 8 emails in the space of 10 minutes. At least I know them now Link to comment Share on other sites More sharing options...
Aaron-Bcfc Posted March 24, 2015 Report Share Posted March 24, 2015 My email is linked with the club, but I haven't once ever received an email from them. Will have to ring up and get this sorted out. I know they have my email as when I set up my account with ticketmaster it automatically appeared under my details, yet I didn't receive the conformation email from them either Link to comment Share on other sites More sharing options...
Stoke_Gifford_Red Posted March 24, 2015 Report Share Posted March 24, 2015 I got each of my ID's sent 4 times. So 8 emails in the space of 10 minutes. At least I know them now 4 emails each for me as well! Link to comment Share on other sites More sharing options...
Drew Peacock Posted March 24, 2015 Report Share Posted March 24, 2015 My email is linked with the club, but I haven't once ever received an email from them. Will have to ring up and get this sorted out. I know they have my email as when I set up my account with ticketmaster it automatically appeared under my details, yet I didn't receive the conformation email from them either Did you request not to receive e-mails? I was tempted as they send out so much crap (like asking me to buy a ticket for the next home game. Hmmmmm, don't they know I am a season ticket holder?) but I was worried I would not get stuff I need, such as this. I think it is all the result of the crap system Smith installed. Link to comment Share on other sites More sharing options...
Drew Peacock Posted March 24, 2015 Report Share Posted March 24, 2015 4 emails each for me as well! Just checked, yes I have four for each of the two I have received. Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted March 24, 2015 SC&T Board Members Report Share Posted March 24, 2015 Thanks Monkeh but for everyone's information finally got through on the phone and it's your account number that is listed for online bookings,NOT the wembley one. So if you have never set up an online account you need to phone up and get your number Cheers - just checked and the 'customer reference number' shown in the regular online ticket shop is indeed the same as the 'supporter ID' e-mailed today. So anyone who has not received the mail but has previously bought normal match tickets online, should be able to log into the normal matchday ticket shop and find their number. Link to comment Share on other sites More sharing options...
Aaron-Bcfc Posted March 24, 2015 Report Share Posted March 24, 2015 Did you request not to receive e-mails? I was tempted as they send out so much crap (like asking me to buy a ticket for the next home game. Hmmmmm, don't they know I am a season ticket holder?) but I was worried I would not get stuff I need, such as this. I think it is all the result of the crap system Smith installed. Don't think I would've selected not to receive emails, although I can't even remember the process of giving them my email in the first place, it was a long time ago! I can go on the website and try and get into my online account but I have no idea what the password is, and when I request the password change, they send me an email which I also never receive! Link to comment Share on other sites More sharing options...
kiwicolin Posted March 24, 2015 Report Share Posted March 24, 2015 Have my partners ID number ( and yes 4 times ) but I am still waiting for mine . We are going down tomorrow , straight after work, so will need mine soon. Link to comment Share on other sites More sharing options...
Pezo Posted March 24, 2015 Report Share Posted March 24, 2015 I got each of my ID's sent 4 times. So 8 emails in the space of 10 minutes. At least I know them now I thought it was advertising and as I already knew it was ST renewal day I deleted it - can I get a resend? Link to comment Share on other sites More sharing options...
exAtyeoMax Posted March 24, 2015 Report Share Posted March 24, 2015 just guessing but could it be the same as the customer ref number needed for wembley tickets It's the customer reference number on your account - not the Wembley one (which was 6 digits on your ST) Link to comment Share on other sites More sharing options...
NYTRAM Posted March 24, 2015 Report Share Posted March 24, 2015 Not received mine yet. Link to comment Share on other sites More sharing options...
Mrdc Posted March 24, 2015 Report Share Posted March 24, 2015 I have an 8 digit customer reference number on my login. Have not received any emails from the club today, so I am going have to ring the club to get my supporter Id number and then attempt yo renew online. The club really love making life as complicated as possible. Link to comment Share on other sites More sharing options...
Wilksi Posted March 24, 2015 Report Share Posted March 24, 2015 6 season tickets in the dullmoan. Not a single email. How the hell do I buy my season ticket?????? Link to comment Share on other sites More sharing options...
Cardy Posted March 24, 2015 Report Share Posted March 24, 2015 6 season tickets in the dullmoan. Not a single email. How the hell do I buy my season ticket?????? Same sort of thing here. We have 2 tickets and have only received a number for one of them! Link to comment Share on other sites More sharing options...
Mad Cyril Posted March 24, 2015 Report Share Posted March 24, 2015 Checked my inbox. Nothing from the club about my membership number but a cracking offer on a job lot of viagra. Pleased with that. Link to comment Share on other sites More sharing options...
WolfOfWestStreet Posted March 24, 2015 Report Share Posted March 24, 2015 Checked my inbox. Nothing from the club about my membership number but a cracking offer on a job lot of viagra. Pleased with that. No ID number either but the United Bank of Nigeria have several million dollars they'd like me to cash on their behalf, so every cloud. Link to comment Share on other sites More sharing options...
BrizzleRed Posted March 24, 2015 Report Share Posted March 24, 2015 Only got 1 of 2 I need. But they sent 4 emails for that one! Join the club. Wife and i have both got ST's, she got four identical emails with her ID, I got sod all! Link to comment Share on other sites More sharing options...
RedorDead BCFC Posted March 24, 2015 Report Share Posted March 24, 2015 I've got four season tickets, but only one ID sent and yes I got that four times as well Link to comment Share on other sites More sharing options...
One Team Posted March 24, 2015 Report Share Posted March 24, 2015 No emails yet here... Link to comment Share on other sites More sharing options...
RedM Posted March 25, 2015 Report Share Posted March 25, 2015 Anyone who hasn't got their email check your spam etc. In my gmail account I had 4 emails from the club go into 'promotions' rather than the usual 'primary' mail section. Link to comment Share on other sites More sharing options...
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