Keepers Ball Posted January 4, 2019 Report Share Posted January 4, 2019 Anyone else find the Bristol Sport Website the pits of hell when trying to purchase a ticket? I cannot load the Huddersfield tckets onto my cards, so opt for other options. Despite this it still states im collecting. Then when im entering card details I just keep getting a transaction error. This really isnt the first time and Im frankly getting pissed off with the fact I cannot get tickets in person before the day of the game, to be told to buy online and get no result at the end of it. I honestly give up. I cannot be arsed . £27.00 saved Link to comment Share on other sites More sharing options...
Spoons Posted January 4, 2019 Report Share Posted January 4, 2019 It's so easy. It even tells you what to do. Link to comment Share on other sites More sharing options...
Keepers Ball Posted January 4, 2019 Author Report Share Posted January 4, 2019 1 minute ago, Spoons said: It's so easy. It even tells you what to do. Try reading my post. Link to comment Share on other sites More sharing options...
Buckeyed Posted January 4, 2019 Report Share Posted January 4, 2019 I've never had an issue at all. Link to comment Share on other sites More sharing options...
Taunton_BCFC Posted January 4, 2019 Report Share Posted January 4, 2019 Never had a issue Link to comment Share on other sites More sharing options...
Keepers Ball Posted January 4, 2019 Author Report Share Posted January 4, 2019 well I certainly am. No option to put onto my season tickets If not wanting to collect ticket or print tickets option to put on mobile. Still showing i wisg to collect Choose the option to print myself Try to pay and a window asking me Card name. I have entered MY personal name despite it already showing at the top which obviously isnt it. So i eneter card ttype which tells me that has to be wrong because since when do you type the card type? So what is it? i havent named it bloody Derek. So whatever i enter in taht window I just get the same error Link to comment Share on other sites More sharing options...
TonyTonyTony Posted January 4, 2019 Report Share Posted January 4, 2019 It’s not rocket science mate. Deep breath Link to comment Share on other sites More sharing options...
Keepers Ball Posted January 4, 2019 Author Report Share Posted January 4, 2019 5 minutes ago, TonyTonyTony said: It’s not rocket science mate. Deep breath Again. READ my post Link to comment Share on other sites More sharing options...
miser Posted January 4, 2019 Report Share Posted January 4, 2019 18 minutes ago, Keepers Ball said: well I certainly am. No option to put onto my season tickets If not wanting to collect ticket or print tickets option to put on mobile. Still showing i wisg to collect Choose the option to print myself Try to pay and a window asking me Card name. I have entered MY personal name despite it already showing at the top which obviously isnt it. So i eneter card ttype which tells me that has to be wrong because since when do you type the card type? So what is it? i havent named it bloody Derek. So whatever i enter in taht window I just get the same error Leave card name field blank - pretty sure it's a non mandatory field - this works for me. Link to comment Share on other sites More sharing options...
TonyTonyTony Posted January 4, 2019 Report Share Posted January 4, 2019 2 minutes ago, Keepers Ball said: Again. READ my post I did. It’s almost impossible to assist you given your description. I’m a ST holder and sometimes buy additional tickets online - I’ve never had any major issues. Maybe get another member of your family help Link to comment Share on other sites More sharing options...
redsquirrel Posted January 4, 2019 Report Share Posted January 4, 2019 1 minute ago, TonyTonyTony said: I did. It’s almost impossible to assist you given your description. I’m a ST holder and sometimes buy additional tickets online - I’ve never had any major issues. Maybe get another member of your family help that's exactly what I did last Saturday,first of all I registered,then had to register for Bristol sport bit,activated it with the email they sent,got to ticket sales and selected seats, then I got told to sign in which I tried to do but got told I didn't have an account. gave up and got someone else to buy them.logged in on sunday and found I did have an account so assuming it took a while to register me their end?? not bothered about it as our son normally gets my tickets, piece of cake to a youngster.wish they would bring back buying over the phone for old farts like me Link to comment Share on other sites More sharing options...
JasonM88 Posted January 4, 2019 Report Share Posted January 4, 2019 Incredibly easy process now, able to be done in seconds. Would however help if they accepted PayPal Link to comment Share on other sites More sharing options...
pongo88 Posted January 4, 2019 Report Share Posted January 4, 2019 I’ve got to agree with @Keepers Ball . When I bought my ticket, I eventually managed to buy the usual seat, but it wasn’t an easy process. There are too many instructions that are hidden away / in small text that are easy to miss. If you buy a ticket regularly, which season ticket holders don’t, it’s easy. If you buy a ticket infrequently, as season ticket holders do, it’s easy to miss something Link to comment Share on other sites More sharing options...
Drew Peacock Posted January 4, 2019 Report Share Posted January 4, 2019 1 hour ago, Spoons said: It's so easy. It even tells you what to do. Wrong . I too couldn't load onto season ticket cards despite it saying I had that option. The first time I tried it did not find my sons' linked cards. I logged in a little later and it did. Really not impressed. Link to comment Share on other sites More sharing options...
just like watching brazil Posted January 4, 2019 Report Share Posted January 4, 2019 No one can load it in your season ticket you have to collect it or print it. Link to comment Share on other sites More sharing options...
Izza Posted January 4, 2019 Report Share Posted January 4, 2019 I added mine to my phone with pass wallet app as loading to season card wasn't an option and I have no printer and live too far away to pop in. I can't remember having any issues other than no option to load onto season card, just chose a different option Link to comment Share on other sites More sharing options...
Redtucks Posted January 4, 2019 Report Share Posted January 4, 2019 I've read your post and have never had a problem buying tickets on the website either for football or rugby, home or away. I've loaded onto mine, my wife's, my son's or my daughter-in-law's cards if that option has been available. I have collected when purchasing away tickets, and I have printed at home when it's been the most convenient option. Never had a problem. Rather than post on here, why not contact supporter services? I'm sure they will talk you through it whilst you do it. Link to comment Share on other sites More sharing options...
Redtucks Posted January 4, 2019 Report Share Posted January 4, 2019 Just attempted to buy a ticket online. Selected seat. The attached screenshot shows my options. It does say "Click here if you require Mobile Ticket or Load to Card (if available for chosen fixture(s)). If you click this, it only shows one option - Mobile Ticket. Beneath this it then shows the other options available: i.e. collect or print @ home ticket. Link to comment Share on other sites More sharing options...
PolskRed Posted January 4, 2019 Report Share Posted January 4, 2019 I am a Season Ticket holder, I will arrive at Ashton Gate tomorrow and buy a ticket. We all know loads of seats will be available so no worries. Link to comment Share on other sites More sharing options...
Lydered Posted January 4, 2019 Report Share Posted January 4, 2019 3 hours ago, Keepers Ball said: Anyone else find the Bristol Sport Website the pits of hell when trying to purchase a ticket? I cannot load the Huddersfield tckets onto my cards, so opt for other options. Despite this it still states im collecting. Then when im entering card details I just keep getting a transaction error. This really isnt the first time and Im frankly getting pissed off with the fact I cannot get tickets in person before the day of the game, to be told to buy online and get no result at the end of it. I honestly give up. I cannot be arsed . £27.00 saved Can't load to season card for tomorrow (FA Cup) states this on official website. Link to comment Share on other sites More sharing options...
JasonM88 Posted January 5, 2019 Report Share Posted January 5, 2019 1 hour ago, Izza said: I added mine to my phone with pass wallet app as loading to season card wasn't an option and I have no printer and live too far away to pop in. I can't remember having any issues other than no option to load onto season card, just chose a different option Out of interest, what does the ticket look like on the wallet app? Link to comment Share on other sites More sharing options...
miser Posted January 5, 2019 Report Share Posted January 5, 2019 1 minute ago, JasonM88 said: Out of interest, what does the ticket look like on the wallet app? There's some writing like the game ,date ,block ,seat etc and a barcode. I'd show you mine, but I'm afraid it might escape before I use it tomorrow (1st time user) Link to comment Share on other sites More sharing options...
StGeorge Posted January 5, 2019 Report Share Posted January 5, 2019 2 hours ago, Drew Peacock said: I too couldn't load onto season ticket cards despite it saying I had that option If available...mmm no option , so maybe not available, choose another option. ok sorted FFS how do some people get through life? :] Link to comment Share on other sites More sharing options...
Ayteomike2 Posted January 5, 2019 Report Share Posted January 5, 2019 11 hours ago, Keepers Ball said: well I certainly am. No option to put onto my season tickets If not wanting to collect ticket or print tickets option to put on mobile. Still showing i wisg to collect Choose the option to print myself Try to pay and a window asking me Card name. I have entered MY personal name despite it already showing at the top which obviously isnt it. So i eneter card ttype which tells me that has to be wrong because since when do you type the card type? So what is it? i havent named it bloody Derek. So whatever i enter in taht window I just get the same error I'm getting the same as you end up phoning up every time Link to comment Share on other sites More sharing options...
Dollymarie Posted January 5, 2019 Report Share Posted January 5, 2019 For some unknown baffling reason, today’s game can’t be loaded onto season cards. Link to comment Share on other sites More sharing options...
Mr Roper Posted January 5, 2019 Report Share Posted January 5, 2019 I did have trouble setting up account ,it wouldnt accept my mobile number wasnt a landline so kept kicking me back to start again . Didnt have loads of time so phoned up and got a ticket sent to my email and printed it . Didnt even try to load to card .Anyone know why it wasnt possible to do so ? Link to comment Share on other sites More sharing options...
CyderInACan Posted January 5, 2019 Report Share Posted January 5, 2019 1 hour ago, Dollymarie said: For some unknown baffling reason, today’s game can’t be loaded onto season cards. Wasn’t that the same for the Rumbelows Cup game v. Plymouth too!? I like the new option of a mobile ticket though. Link to comment Share on other sites More sharing options...
East End Old Boy Posted January 5, 2019 Report Share Posted January 5, 2019 1 hour ago, Dollymarie said: For some unknown baffling reason, today’s game can’t be loaded onto season cards. I believe the option now is to load into your phone’s wallet, anyway that’s what I’ve done. Link to comment Share on other sites More sharing options...
Izza Posted January 5, 2019 Report Share Posted January 5, 2019 As an example this was my Plymouth ticket Link to comment Share on other sites More sharing options...
robin_unreliant Posted January 5, 2019 Report Share Posted January 5, 2019 11 hours ago, Redtucks said: Just attempted to buy a ticket online. Selected seat. The attached screenshot shows my options. It does say "Click here if you require Mobile Ticket or Load to Card (if available for chosen fixture(s)). If you click this, it only shows one option - Mobile Ticket. Beneath this it then shows the other options available: i.e. collect or print @ home ticket. Don't you have to assign an owner to a ticket before you can load it to a card? Assign owner at top right is unticked. May be wrong I'm no expert but just a thought. If Dolly says it can't be done that is likely to be the real answer! Link to comment Share on other sites More sharing options...
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