Rocking Red Cyril Posted March 12, 2022 Report Share Posted March 12, 2022 (edited) Ok been trying all week to buy some tickets for men's and lady's home games on our website. I am paid up member and at mo cannot complete any sales as after I do the payment section it goes all off. Is anybody else having this issue ? Cause I generally find the phone ticket lines not very good. Any tips Edited March 12, 2022 by Rocking Red Cyril I can't spell Quote Link to comment Share on other sites More sharing options...
Silvio Dante Posted March 12, 2022 Report Share Posted March 12, 2022 2 hours ago, Rocking Red Cyril said: Ok been trying all week to buy some tickets for men's and lady's home games on our website. I am paid up member and at mo cannot complete any sales as after I do the payment section it goes all off. Is anybody else having this issue ? Cause I generally find the phone ticket lines not very good. Any tips Posted yesterday in the Bournemouth thread as had the same trouble. In simple terms, the version of Worldpay the club use is not compatible with new security protocols put in by most UK banks, so no payments can currently be made online/over the phone. Yesterday, rang the club and they reserved the tickets for payment and collection in person at WBA game. Short term solution is ring the club. But I’d imagine they’re getting it sorted… Quote Link to comment Share on other sites More sharing options...
Rocking Red Cyril Posted March 12, 2022 Author Report Share Posted March 12, 2022 4 hours ago, Silvio Dante said: Posted yesterday in the Bournemouth thread as had the same trouble. In simple terms, the version of Worldpay the club use is not compatible with new security protocols put in by most UK banks, so no payments can currently be made online/over the phone. Yesterday, rang the club and they reserved the tickets for payment and collection in person at WBA game. Short term solution is ring the club. But I’d imagine they’re getting it sorted… So who made the deduction to to use a non compatable banking system . That's sadly lacking in doing the back ground work and research Quote Link to comment Share on other sites More sharing options...
Admin phantom Posted March 12, 2022 Admin Report Share Posted March 12, 2022 I'm the first to bash the websites etc with errors, but I believe the problem is with an update worldpay were implementing. It's not just us affected. If you haven't sorted by next week, either liaise with @JerrySLO(he can help) or I can try and buy the tickets for you and you can transfer over the money ?? 1 Quote Link to comment Share on other sites More sharing options...
Rocking Red Cyril Posted March 12, 2022 Author Report Share Posted March 12, 2022 3 hours ago, phantom said: I'm the first to bash the websites etc with errors, but I believe the problem is with an update worldpay were implementing. It's not just us affected. If you haven't sorted by next week, either liaise with @JerrySLO(he can help) or I can try and buy the tickets for you and you can transfer over the money ?? Cheers Phantom, top offer, I trust I get it sorted soon 1 Quote Link to comment Share on other sites More sharing options...
Lordofthebling Posted March 12, 2022 Report Share Posted March 12, 2022 5 hours ago, phantom said: I'm the first to bash the websites etc with errors, but I believe the problem is with an update worldpay were implementing. It's not just us affected. If you haven't sorted by next week, either liaise with @JerrySLO(he can help) or I can try and buy the tickets for you and you can transfer over the money ?? Gotta love this forum Quote Link to comment Share on other sites More sharing options...
RedM Posted March 12, 2022 Report Share Posted March 12, 2022 It's only certain bank cards I believe, Lloyds, Nat West and Barclays don't work. If you do phone up they are very helpful, but just be mindful they are getting more calls than normal due to this problem which is not the club's fault Quote Link to comment Share on other sites More sharing options...
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