Redandproud Posted April 30, 2023 Report Share Posted April 30, 2023 I would would advise any disabled persons not to travel on Coach 4 (double decker), for away games next season, the driver us so disrespectful to disabled passengers, I know ,had bad experience on the coach for the Watford game, I've complained to the coach firm twice ,had no apology , or communication, just been ignored, Quote Link to comment Share on other sites More sharing options...
Robbored Posted April 30, 2023 Report Share Posted April 30, 2023 Is it the same driver every time or do the drivers rotate amongst the coaches? Quote Link to comment Share on other sites More sharing options...
View from the Dolman Posted April 30, 2023 Report Share Posted April 30, 2023 1 hour ago, Robbored said: Is it the same driver every time or do the drivers rotate amongst the coaches? Almost certainly going to be on rotation and coach 4 won't exist for many games so that driver could appear on any coach. Quote Link to comment Share on other sites More sharing options...
RedM Posted May 1, 2023 Report Share Posted May 1, 2023 On 30/04/2023 at 11:57, Redandproud said: I would would advise any disabled persons not to travel on Coach 4 (double decker), for away games next season, the driver us so disrespectful to disabled passengers, I know ,had bad experience on the coach for the Watford game, I've complained to the coach firm twice ,had no apology , or communication, just been ignored, Care to elaborate what the problem was? I travel regularly on the coaches, never had a problem with any driver. I am not disabled, but I cannot imagine for one moment he/she was 'disrespectful' to you pure because of any disability you have. I have always witnessed the coach drivers being fully accommodating and helpful to people who have needed it. 1 Quote Link to comment Share on other sites More sharing options...
Redandproud Posted May 1, 2023 Author Report Share Posted May 1, 2023 5 hours ago, RedM said: Care to elaborate what the problem was? I travel regularly on the coaches, never had a problem with any driver. I am not disabled, but I cannot imagine for one moment he/she was 'disrespectful' to you pure because of any disability you have. I have always witnessed the coach drivers being fully accommodating and helpful to people who have needed it. To elaborate, wouldn't help lift my scooter in or out off luggage compartment, ask 3times he just ignored our (my daughter)request for help, Quote Link to comment Share on other sites More sharing options...
RedM Posted May 1, 2023 Report Share Posted May 1, 2023 48 minutes ago, Redandproud said: To elaborate, wouldn't help lift my scooter in or out off luggage compartment, ask 3times he just ignored our (my daughter)request for help, Not City related but I read something similar before about someone going on a coach trip elsewhere. The driver said he wasn't insured to do so, incase the passenger claimed he damaged their scooter. There was also a case where a driver had hurt his back lifting something heavy. It was stated that's why a free (?) carers ticket is given, so the carer can do all that stuff. I don't know if that's the case with our coaches? Does the carer travel for free, get a match ticket or something? Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted May 1, 2023 Report Share Posted May 1, 2023 I thought disabled fans automatically got allocated a free carers ticket (certainly was the case when I used to escort disabled fans to games a few years back) and the carer should be qualified/trained to deal with/help the disabled passenger, and any specialist equipment the disabled person needs. The coach driver wouldn’t therefore be expected to do anything other than drive the coach? 1 Quote Link to comment Share on other sites More sharing options...
Redandproud Posted May 1, 2023 Author Report Share Posted May 1, 2023 17 minutes ago, RedM said: Not City related but I read something similar before about someone going on a coach trip elsewhere. The driver said he wasn't insured to do so, incase the passenger claimed he damaged their scooter. There was also a case where a driver had hurt his back lifting something heavy. It was stated that's why a free (?) carers ticket is given, so the carer can do all that stuff. I don't know if that's the case with our coaches? Does the carer travel for free, get a match ticket or something? No the carer doesn't travel free, they just get a free carer tkt, 1 Quote Link to comment Share on other sites More sharing options...
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