Just phoned the ticket office about gas away tickets

[Guest You Know I Am Right]

just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.

the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"

what have they got working down there monkeys?

am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me know

[Jarrett81]

Same response I got mate. Posted mine monday too, just hope they still have them in some kind of order of when received. Surely with limited tickets for this game and no home fixture on Saturday this is something which could be done quicker. Figures still crossed for getting one.

[Guest You Know I Am Right]

also can someone please confirm that city did say the applications would be sorted wednesday? or am i imagining this?

[Jarrett81]

You are totally right. On ticket info says "postal applications will be processed from Wednesday 14th February onwards." Also that tickets will be posted to successfull applicants as soon as possible. Their not really in a rush though so don't expect to hear anything till the end of next week!

[bh_red]

well considering they have probably had nearly 2000 letters through the post over the last couple of days, it will know doubt take a couple of days to sort things out,

I'd imagine they will start sending tickets tues/wed earliest

how long do you reckon it takes to process one ticket?? 2mins? from start to finish?..........2000 tickets?

[Stylus]

All smells a bit fishy to me.

[Guest You Know I Am Right]

well considering they have probably had nearly 2000 letters through the post over the last couple of days, it will know doubt take a couple of days to sort things out,

I'd imagine they will start sending tickets tues/wed earliest

how long do you reckon it takes to process one ticket?? 2mins? from start to finish?..........2000 tickets?

surely they could have sorted through mondays (that arrived tuesday) by now?

[bringbacktherobin]

http://www.bcfc.premiumtv.co.uk/page/News/...~982773,00.html?

Supporters can travel by coach to City's Johnstone's Paint Trophy southern area final, second leg tie at the Memorial Stadium for just £3.

The return trip will depart Ashton Gate at 6pm and pick up away supporters after the match is completed.

Bookings are being taken now via the club ticket office on 0870 112 1897.

So we can ring up and book cat tickets even though we don't know if we have got tickets for the match yet!!

[Andy082005]

just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.

the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"

what have they got working down there monkeys?

am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me know

Yeah I totally agree mate, don't think your being harsh at all. They should have started processing them Wednesday, end of story.

Whenever we get a remotely big game we struggle to cope, can you imagine what it would be like if we did get to the Championship.

I sent mine Monday afternoon, via guaranteed "9am Special Delivery", so would have been on their mat by 9am Tuesday. If I don't get the two tickets I ordered, then you can pretty much guarantee the "first come first serve" basis is a load of rubbish

[bringbacktherobin]

I sent mine tuesday by the same Special Delivery 9am BLAH BLAH hoping it would make a difference.

But too be honest i think its just going to be a lucky dip, if you get one you get one if you don't you don't.

[Andy082005]

I sent mine tuesday by the same Special Delivery 9am BLAH BLAH hoping it would make a difference.

But too be honest i think its just going to be a lucky dip, if you get one you get one if you don't you don't.

Would have been best if they had said that from the beginning though, personally wouldnt have bothered me if thats how they done it....at least I could have just sent it 1st class

[aller g]

got my tickets yesterday.

4 on the terrace. LOVE IT.

[bringbacktherobin]

How come you have got yours and noone else has?

[aller g]

work at the mem.

[BCFCfan]

i ordered my tickets for the home leg on 7th Feb, had the confirmation e-mail through and the money has been taken but no sign of the tickets as yet.....

think i may have to give them a call....

[WTFiGO!?!]

I reckon everyone needs to chill out.

What difference does it make whether you get (or don't get) your ticket today, tomorrow or next Friday? You'll either get one or you won't.

Must admit it's abit like waiting on an exam result/Doctors test's (although obviously a bit more important), there's nowt you can do other than not let it play on your mind. Cup's of tea all round is my suggestion.

I personally suspect that there is something a little cynister going on regarding the delay as they wade through data bases etc and check things out. But that's just the way I am.

[ChubStixx]

i ordered my tickets for the home leg on 7th Feb, had the confirmation e-mail through and the money has been taken but no sign of the tickets as yet.....

think i may have to give them a call....

But has anyone??

[Ashcott Boy]

I got my tickets for the home leg ages ago after ordering them on the phone. I sent my application for away tickets first thing Tuesday morning 1st class but i wont be worrying until next week. The way i read it was that they would start sorting on Wednesday and it didnt matter whether applications arrived on Tuesday or Wednesday morning, they would all be classed the same.

[bartolona]

The way i read it was that they would start sorting on Wednesday and it didnt matter whether applications arrived on Tuesday or Wednesday morning, they would all be classed the same.

Don't think so,they would be sorted in the order they arrived.

[Moth Eaten Pillow]

I got my tickets for the home leg ages ago after ordering them on the phone. I sent my application for away tickets first thing Tuesday morning 1st class but i wont be worrying until next week. The way i read it was that they would start sorting on Wednesday and it didnt matter whether applications arrived on Tuesday or Wednesday morning, they would all be classed the same.

Tuesdays will be sorted before Wednesdays.

[Seend Red]

just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.

the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"

what have they got working down there monkeys?

am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me know

You never know, if your lucky you may recieve your ticket before Tuesday week! But then again you may not. Who knows when it comes to the Bristol City Ticket office

[aller g]

i ordered my tickets for the home leg on 7th Feb, had the confirmation e-mail through and the money has been taken but no sign of the tickets as yet.....

think i may have to give them a call....

mate i work in a ticket office, and i have to say, when we process tickets we send through the confirmation email as soon as we take the money.

tickets can be despatched upto a couple of a weeks.

be glad... you've obviously got a ticket!!

[aller g]

just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.

the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"

what have they got working down there monkeys?

am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me know

mate theres probably only one person sorting through the away tickets, as the home leg is the priority at the moment.

they've no need to rush at the moment.

if you wanna know you've got tickets then check your card account.

[bartolona]

Also the Brighton game is before the away leg and that was postal aswell.

[Jarrett81]

I just checked with my bank and they confirmed that I have an authorisation on my debit card from Bristol City Football Club made today for the amount it would be for 2 tickets on the terrace at rovers. Not getting too excited until they land on my doorstep but looks promising. Posted mine on Monday. Looks like their starting the process.

[Guest You Know I Am Right]

mate theres probably only one person sorting through the away tickets, as the home leg is the priority at the moment.

they've no need to rush at the moment.

if you wanna know you've got tickets then check your card account.

paid by cheque so wont appear on my statement until cheque clears

[Rocky]

FFS chill out, give the poor ladies a chance.

[robins72]

:DJust think its like Christmas something to look forward to getting a gas ticket

[Dan Of The Dolman]

better than xmas for sure.

[LSR]

just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.

the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"

what have they got working down there monkeys?

am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me know

perhaps they have to send out the season ticket holder one first then worry about the others.for away game

[Portishead Red]

got my tickets yesterday.

4 on the terrace. LOVE IT.

Not calling you a liar mate but i went to the club shop yesterday and they said they hadnt even sorted out the first 200 kids who go free. They said that not 1 ticket had been sent yet and that i had to call tues to get an update...

[Portishead Red]

work at the mem.

SWINE!!!! hahahahaha!

[B-Rizzle]

Just checked my internet banking and have been charged the price i was expecting to pay for tickets, although it doesnt say bristyol city football club or anythimg.

Lets hope that ive been successful and those tickets will be dropping through my letter box early next week!

[Markman]

Just checked my internet banking and have been charged the price i was expecting to pay for tickets, although it doesnt say bristyol city football club or anythimg.

Lets hope that ive been successful and those tickets will be dropping through my letter box early next week!

Looks very good for you then - checked my account and they have not cashed the cheque - so looking bleak

[Guest You Know I Am Right]

just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.

the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"

what have they got working down there monkeys?

am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me know

Just phoned them again and have now been told to ring back THURSDAY!! she said they have not started to process them yet, although some people on here claim to have had the money taken out of their account.........somebodys lying!!

[B-Rizzle]

well unless someones nicked my banked details in the post and stolen £32 out of my account then I'm not lying.

£32 is what they should have charged me for the 3 tickets I'm getting

[Guest You Know I Am Right]

well unless someones nicked my banked details in the post and stolen £32 out of my account then I'm not lying.

£32 is what they should have charged me for the 3 tickets I'm getting

well that would indicate that the woman at the ticket office was lying so i am guessing she couldnt be bothered to check if mine had been processed, customer service eh

[Rocky]

Get a grip.

You're not the only one they are dealing with, why should you get special treatment?!

[Guest You Know I Am Right]

Get a grip.

You're not the only one they are dealing with, why should you get special treatment?!

not after special treatment, but as a paying customer i should be informed as to whether my application has been accepted or not. having sent mine on monday it should be dealt with in the first batch.

the woman told me they had not processed any at the moment yet others have had the money taken out of their bank so she was blatantly lying

do you think this is satisfactory customer service?

[B-Rizzle]

not after special treatment, but as a paying customer i should be informed as to whether my application has been accepted or not. having sent mine on monday it should be dealt with in the first batch.

the woman told me they had not processed any at the moment yet others have had the money taken out of their bank so she was blatantly lying

do you think this is satisfactory customer service?

to be honest i think postal orders was a stupid idea in the first place...blank checks and bank details through the post..pretty stupid if you ask me. Especially with all that dodgy stuff with the royal mail and money from cards going missing.

I know the club were trying to make it as fair as possible, but to me this way is just stupid. Whats wrong with queing up at the stadium like everyone else in the country does?

This whole trying to make things fair is as a result of the boro ticket shambles...but all the club needed to do was make some decent priority groups and it would have been fine!

[Rocky]

not after special treatment, but as a paying customer i should be informed as to whether my application has been accepted or not. having sent mine on monday it should be dealt with in the first batch.

the woman told me they had not processed any at the moment yet others have had the money taken out of their bank so she was blatantly lying

do you think this is satisfactory customer service?

Yep. She's probably fed up with impatient people phoning up.

I wonder what you're like at xmas?!!

[Guest You Know I Am Right]

Yep. She's probably fed up with impatient people phoning up.

I wonder what you're like at xmas?!!

some people have to work next wednesday and finding out whether i have tickets or not on thursday doesnt give much time to make sure i am going to be able to get back to bristol in time

[Rocky]

some people have to work next wednesday and finding out whether i have tickets or not on thursday doesnt give much time to make sure i am going to be able to get back to bristol in time

Fair enough like. Why not just say that

[Portishead Red]

some people have to work next wednesday and finding out whether i have tickets or not on thursday doesnt give much time to make sure i am going to be able to get back to bristol in time

if you cant ill buy your ticket(s) off you!!

Win win situation!

[Bristolian76]

The tickets are definetly being sorted as we speak as my mate just rang to say the Ticket office had rang him as he'd made the cheque out wrong so rang him to take a debit card payment so he's definetly got on.

Just sweating on mine now......

[Andy082005]

The tickets are definetly being sorted as we speak as my mate just rang to say the Ticket office had rang him as he'd made the cheque out wrong so rang him to take a debit card payment so he's definetly got on.

Just sweating on mine now......

me to