LSR Posted February 16, 2007 Report Share Posted February 16, 2007 just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"what have they got working down there monkeys? am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me knowperhaps they have to send out the season ticket holder one first then worry about the others.for away game Link to comment Share on other sites More sharing options...
Portishead Red Posted February 17, 2007 Report Share Posted February 17, 2007 got my tickets yesterday. 4 on the terrace. LOVE IT.Not calling you a liar mate but i went to the club shop yesterday and they said they hadnt even sorted out the first 200 kids who go free. They said that not 1 ticket had been sent yet and that i had to call tues to get an update... Link to comment Share on other sites More sharing options...
Portishead Red Posted February 17, 2007 Report Share Posted February 17, 2007 work at the mem. SWINE!!!! hahahahaha! Link to comment Share on other sites More sharing options...
B-Rizzle Posted February 18, 2007 Report Share Posted February 18, 2007 Just checked my internet banking and have been charged the price i was expecting to pay for tickets, although it doesnt say bristyol city football club or anythimg. Lets hope that ive been successful and those tickets will be dropping through my letter box early next week! Link to comment Share on other sites More sharing options...
Markman Posted February 18, 2007 Report Share Posted February 18, 2007 Just checked my internet banking and have been charged the price i was expecting to pay for tickets, although it doesnt say bristyol city football club or anythimg. Lets hope that ive been successful and those tickets will be dropping through my letter box early next week!Looks very good for you then - checked my account and they have not cashed the cheque - so looking bleak Link to comment Share on other sites More sharing options...
You Know I Am Right Posted February 19, 2007 Author Report Share Posted February 19, 2007 just phoned the ticket office in order to find out whether (having sent my application off monday) i had been successful in attaining a ticket for rovers away.the response was "we are still busy sorting the tickets for the home leg (i thought this had sold out?) and we havent even started sorting the tickets for the away leg yet, probably best you ring back on tuesday"what have they got working down there monkeys? am i being too harsh? is there a possible reason as to why it takes so long to sort out the allocation of away tickets? if so please let me knowJust phoned them again and have now been told to ring back THURSDAY!! she said they have not started to process them yet, although some people on here claim to have had the money taken out of their account.........somebodys lying!! Link to comment Share on other sites More sharing options...
B-Rizzle Posted February 19, 2007 Report Share Posted February 19, 2007 well unless someones nicked my banked details in the post and stolen £32 out of my account then I'm not lying.£32 is what they should have charged me for the 3 tickets I'm getting Link to comment Share on other sites More sharing options...
You Know I Am Right Posted February 19, 2007 Author Report Share Posted February 19, 2007 well unless someones nicked my banked details in the post and stolen £32 out of my account then I'm not lying.£32 is what they should have charged me for the 3 tickets I'm gettingwell that would indicate that the woman at the ticket office was lying so i am guessing she couldnt be bothered to check if mine had been processed, customer service eh Link to comment Share on other sites More sharing options...
Rocky Posted February 19, 2007 Report Share Posted February 19, 2007 Get a grip.You're not the only one they are dealing with, why should you get special treatment?! Link to comment Share on other sites More sharing options...
You Know I Am Right Posted February 19, 2007 Author Report Share Posted February 19, 2007 Get a grip.You're not the only one they are dealing with, why should you get special treatment?! not after special treatment, but as a paying customer i should be informed as to whether my application has been accepted or not. having sent mine on monday it should be dealt with in the first batch.the woman told me they had not processed any at the moment yet others have had the money taken out of their bank so she was blatantly lyingdo you think this is satisfactory customer service? Link to comment Share on other sites More sharing options...
B-Rizzle Posted February 19, 2007 Report Share Posted February 19, 2007 not after special treatment, but as a paying customer i should be informed as to whether my application has been accepted or not. having sent mine on monday it should be dealt with in the first batch.the woman told me they had not processed any at the moment yet others have had the money taken out of their bank so she was blatantly lyingdo you think this is satisfactory customer service?to be honest i think postal orders was a stupid idea in the first place...blank checks and bank details through the post..pretty stupid if you ask me. Especially with all that dodgy stuff with the royal mail and money from cards going missing.I know the club were trying to make it as fair as possible, but to me this way is just stupid. Whats wrong with queing up at the stadium like everyone else in the country does? This whole trying to make things fair is as a result of the boro ticket shambles...but all the club needed to do was make some decent priority groups and it would have been fine! Link to comment Share on other sites More sharing options...
Rocky Posted February 19, 2007 Report Share Posted February 19, 2007 not after special treatment, but as a paying customer i should be informed as to whether my application has been accepted or not. having sent mine on monday it should be dealt with in the first batch.the woman told me they had not processed any at the moment yet others have had the money taken out of their bank so she was blatantly lyingdo you think this is satisfactory customer service?Yep. She's probably fed up with impatient people phoning up.I wonder what you're like at xmas?!! Link to comment Share on other sites More sharing options...
You Know I Am Right Posted February 19, 2007 Author Report Share Posted February 19, 2007 Yep. She's probably fed up with impatient people phoning up.I wonder what you're like at xmas?!! some people have to work next wednesday and finding out whether i have tickets or not on thursday doesnt give much time to make sure i am going to be able to get back to bristol in time Link to comment Share on other sites More sharing options...
Rocky Posted February 19, 2007 Report Share Posted February 19, 2007 some people have to work next wednesday and finding out whether i have tickets or not on thursday doesnt give much time to make sure i am going to be able to get back to bristol in timeFair enough like. Why not just say that Link to comment Share on other sites More sharing options...
Portishead Red Posted February 19, 2007 Report Share Posted February 19, 2007 some people have to work next wednesday and finding out whether i have tickets or not on thursday doesnt give much time to make sure i am going to be able to get back to bristol in timeif you cant ill buy your ticket(s) off you!! Win win situation! Link to comment Share on other sites More sharing options...
Bristolian76 Posted February 19, 2007 Report Share Posted February 19, 2007 The tickets are definetly being sorted as we speak as my mate just rang to say the Ticket office had rang him as he'd made the cheque out wrong so rang him to take a debit card payment so he's definetly got on.Just sweating on mine now...... Link to comment Share on other sites More sharing options...
Andy082005 Posted February 19, 2007 Report Share Posted February 19, 2007 The tickets are definetly being sorted as we speak as my mate just rang to say the Ticket office had rang him as he'd made the cheque out wrong so rang him to take a debit card payment so he's definetly got on.Just sweating on mine now...... me to Link to comment Share on other sites More sharing options...
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