Jump to content

Welcome to One Team in Bristol - Bristol City Forums

Welcome to One Team in Bristol - Bristol City Forums, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be a part of One Team in Bristol - Bristol City Forums by signing in or creating an account.

  • Start new topics and reply to others
  • Full access to all forums (not all viewable as guest)
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
  • Support OTIB with a premium membership

Recommended Posts

5 minutes ago, Loco Rojo said:

Yeah I spotted that and was wondering the same. Does that mean benefits of the other options for the remainder of this season or am I going to be banished to a far off land never to be able to buy a ST again?

I'm no looking for hidden cameras and bugs in my flat.

I LOVE YOU BRISTOL CITY......I TAKE IT ALL BACK.......

Benefits what benefits the season is over as a attendance sport so no money off out of date shop merchandise oh no what will we do

Link to post
Share on other sites
Just now, Robin Wood said:

Benefits what benefits the season is over as a attendance sport so no money off out of date shop merchandise oh no what will we do

Fans allowed back in stadiums in time for the play off final. Season ticket holders only for social distancing reasons. 

Link to post
Share on other sites
Just now, Robin Wood said:

Benefits what benefits the season is over as a attendance sport so no money off out of date shop merchandise oh no what will we do

I'm assuming they must mean I wouldn't be able to expect benefits of streaming for free or a credit on next season ST, which would be pretty obvious if I chose the refund option.

Or do they mean something else in addition to the above?

  • Like 1
Link to post
Share on other sites
3 minutes ago, CyderInACan said:

The live streaming has already been offered FOR FREE - surely this can’t now be rescinded if you want a refund. 

Legally, I think it can, and it answers the point people are making about losing your season card benefits. 
 

The stream was specifically offered as a free benefit for STH. If a refund is chosen (or a credit), you’ve in effect foregone your season ticket. Therefore, legally, you lose the benefits hence why it’s worded that way.

  • Like 4
Link to post
Share on other sites
4 minutes ago, CyderInACan said:

The live streaming has already been offered FOR FREE - surely this can’t now be rescinded if you want a refund. 

A5FBF5DE-800E-4E64-9A97-265CC39D7B64.png

I imagine that you will lose this as in losing season ticket holder status by claiming the refund

  • Like 1
Link to post
Share on other sites
1 minute ago, ExiledAjax said:

Basically I imagine you lose your renewal rights. So you'd have to repurchase a new ST and wouldn't be guaranteed your same seat. Essentially you cease to be an ST and then have to reapply.

But they’ve already got my money for next season? 

  • Like 1
Link to post
Share on other sites

I’ve had no email. 
 

I have paid for next seasons ticket already.

 
I’m not really bothered about the live stream for this season (sceptical it’ll even work well as per most of our streaming etc and have Sky already). 
 

What benefit does option 3 give me? Credit for home games that I’ve already paid for. 

So that leave Option 4. Hidden away but option 4. Refund and loss of status. 
 

I imagine there’ll be households of multiple ST holders in the same scenario - credit is useless but seemingly if you ask for a LEGALLY ENTITLED REFUND the club are blacklisting you? 
Would my 2020/21 ticket get cancelled by the club because I actually desired to be treated like a customer for once (instead of how they usually make it all so customer based rather than fan based). 
 

The approach from Bristol Sport and lack of clarity stinks. 

  • Like 5
  • Thanks 1
Link to post
Share on other sites
Just now, Loco Rojo said:

I'm assuming they must mean I wouldn't be able to expect benefits of streaming for free or a credit on next season ST, which would be pretty obvious if I chose the refund option.

Or do they mean something else in addition to the above?

I've already paid for next seasons ticket so does that mean I'm not entitled to any benefits? 

Link to post
Share on other sites
1 minute ago, ExiledAjax said:

Basically I imagine you lose your renewal rights. So you'd have to repurchase a new ST and wouldn't be guaranteed your same seat. Essentially you cease to be an ST and then have to reapply.

Wtf. What if we've already paid... this stinks 

  • Like 3
Link to post
Share on other sites
2 minutes ago, ExiledAjax said:

Basically I imagine you lose your renewal rights. So you'd have to repurchase a new ST and wouldn't be guaranteed your same seat. Essentially you cease to be an ST and then have to reapply.

Nope, that’s not it - as ST have already been bought for next year and seats secured. It’s worded that way so they can pull the streaming offer from you - no other reason.

  • Thanks 1
Link to post
Share on other sites
Just now, ExiledAjax said:

Basically I imagine you lose your renewal rights. So you'd have to repurchase a new ST and wouldn't be guaranteed your same seat. Essentially you cease to be an ST and then have to reapply.

If that's what it means then some who really need the money at this time will see this as a real kick in the teeth if they've been an ST for years.  This reads like a really bad attitude from the club.

Yes it's great they've offered the refund but it reads and is worded to deter people. Not impressed.

  • Like 1
Link to post
Share on other sites
Just now, Robin Wood said:

I've already paid for next seasons ticket so does that mean I'm not entitled to any benefits? 

 

Just now, Dollymarie said:

But they’ve already got my money for next season? 

I don't know guys. I'd imagine they'd refund you next season's ticket. As you said it's not explained or defined. Sorry I shouldn't have speculated.

My view as someone unaffected by this is that it's damn cheeky to hide option 4 - pro rata refund in the FAQs. Option 1 and 2 are basically still just "we keep your money and you get £90 worth of streaming".

 

Link to post
Share on other sites

I’ve got 5 season tickets, all paid for and renewed already. I only need one season ticket for the streaming, so I’m trying to understand what it means for the others if I request a refund. 

  • Like 3
Link to post
Share on other sites
2 minutes ago, Robin Wood said:

I've already paid for next seasons ticket so does that mean I'm not entitled to any benefits? 

AND if you ask for a refund for these remaining games does that mean your status as an ST next season is impacted? Even though you've already paid?  No idea.

Link to post
Share on other sites

I'm pretty certain the club will mean 'you lose any benefits ' for this season. Maybe if we make the play offs season ticket holders will be able to stream the games cheaper than non season ticket holders....that might be a potential benefit you lose (just my suspicions)

  • Like 2
Link to post
Share on other sites
1 minute ago, ExiledAjax said:

 

I don't know guys. I'd imagine they'd refund you next season's ticket. As you said it's not explained or defined. Sorry I shouldn't have speculated.

My view as someone unaffected by this is that it's damn cheeky to hide option 4 - pro rata refund in the FAQs. Option 1 and 2 are basically still just "we keep your money and you get £90 worth of streaming".

 

Hope I kept my receipt for my renewal I may have to try for a refund 

Link to post
Share on other sites
1 minute ago, Dollymarie said:

I’ve got 5 season tickets, all paid for and renewed already. I only need one season ticket for the streaming, so I’m trying to understand what it means for the others if I request a refund. 

Same. More questions than answers

Link to post
Share on other sites
Just now, Dollymarie said:

I’ve got 5 season tickets, all paid for and renewed already. I only need one season ticket for the streaming, so I’m trying to understand what it means for the others if I request a refund. 

You’ll get all of the pro rota money back except the value of the highest valued ticket 

Link to post
Share on other sites
7 minutes ago, cidercity1987 said:

Fans allowed back in stadiums in time for the play off final. Season ticket holders only for social distancing reasons. 

I think that you may have hit the nail on the head

It is poorly worded

What we have to realise is that this statement relates to the 2019/20 season NOT NEXT SEASON

Link to post
Share on other sites
2 minutes ago, Dollymarie said:

I’ve got 5 season tickets, all paid for and renewed already. I only need one season ticket for the streaming, so I’m trying to understand what it means for the others if I request a refund. 

You get a refund on 4 and claim the TV code on the other

  • Like 1
Link to post
Share on other sites
4 minutes ago, Dollymarie said:

I’ve got 5 season tickets, all paid for and renewed already. I only need one season ticket for the streaming, so I’m trying to understand what it means for the others if I request a refund. 

SCAT need an urgent call with the club I’d suggest 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...