M_Porter Posted September 19, 2013 Author Report Share Posted September 19, 2013 The hand held scanners are those similar to what my courier uses when she picks up from me, I print the labels and apply them to parcel and she scans the bar code, 90% of the time its fine sometimes it takes 2-3 mins other times she gives up and manualy enters the number under the bar code. I dont see how the club can fix this as ive said numerous times before and others have said also, the ST's work sometimes and other times they dont, that must lead you to think its a scanner fault and not the ST it self ? Oh and no call from the club as yet about my 2 ST's Link to comment Share on other sites More sharing options...
RedM Posted September 20, 2013 Report Share Posted September 20, 2013 I dont see how the club can fix this as ive said numerous times before and others have said also, the ST's work sometimes and other times they dont, that must lead you to think its a scanner fault and not the ST it self ? I thought we'd decided that several posts ago! Another comment I've read might help, the fact that the barcode used on the ST's contain so many bars/digits and it's 8cm wide which can't help the scanner to read it. I've just brought a new bathroom suite, the boxes are huge but the barcodes (which scanned at the shop with handheld scanners) scanned with no problem, and only measure less than 3cm across, on bloody big boxes! Also the digits on my boxes only contain 13 numbers, our ST's 23. I've looked at other stuff with barcodes, food etc and none have 23 digits! Yes, I'm bored this morning. But I'm trying to sort our ST problem out instead of doing any work! Link to comment Share on other sites More sharing options...
Geoff65 Posted September 20, 2013 Report Share Posted September 20, 2013 I was told the problem with my ST that isn't scanning properly, is that I have not got the plastic wallet for it, the turnstile guy put it in one that he had handy and re-scanned and said it was fine (so he said), I am not convinced it has worked once this season and the turnstile operators are just too embarrassed not to let me in. Link to comment Share on other sites More sharing options...
Avalonred Posted September 20, 2013 Report Share Posted September 20, 2013 I'm sorry to say that I've spent the last 15 years of my life working with barcode systems..... Barcode reading is a very complicated science, there are lots of different barcodes, designed for different applications.... My specialist subject is high speed barcode systems, reading bacodes at a very high speed, of which there are many variations but the main thing is that the shorter and larger (in physical size) you can make it, the better and easier you can read it. A typical barcode is made up of Black AND White bars, not just the Black bars! The code is produced by the ratio of white and black bars, and the amount of these bars per character. A typical code can be made of a narrow white or black bar and a wide black or white bar, in a particular order, each alpha-numeric character (a,b,c,d,etc) having its own combination of white and black narrow and wide bars. Some codes use three widths of bars for each black and white. A barcode MUST have a 'start' and an 'end' character (bar or bars), if one or both of these is smudged or not printed well then it will not read. There is also a 'dead zone' which should be kept clear before and after the barcode. Hand held scanners are notoriously bad and often mistreated. Laser scanners, believe it or not, have to be setup correctly, their 'gain' (how much laser light) has to be set correctly, they also have to be 'focused' correctly for the reading distance. There can be lots of reasons for the misreading, or non-reading of a barcode. The main problems found are:- Black and white ratios are incorrect, ie. the black bars are too bold or faint (especially if printed at home) The printed version is not printed correctly, ie. the computer/printer have misprinted the code The hand scanner is not setup correctly (its ability to read a wide range of print quality) There is interference in the 'dead zone' or the start/end characters (bars) are incorrect or not printed correctly. Barcode reading is a very complicated subject, if only they had somebody or company that knew what they were doing...... Sorry to get all geeky on you but I hope this helps and didn't bore you all! Link to comment Share on other sites More sharing options...
A Horse With No Name Posted September 20, 2013 Report Share Posted September 20, 2013 I'm sorry to say that I've spent the last 15 years of my life working with barcode systems..... Barcode reading is a very complicated science, there are lots of different barcodes, designed for different applications.... My specialist subject is high speed barcode systems, reading bacodes at a very high speed, of which there are many variations but the main thing is that the shorter and larger (in physical size) you can make it, the better and easier you can read it. A typical barcode is made up of Black AND White bars, not just the Black bars! The code is produced by the ratio of white and black bars, and the amount of these bars per character. A typical code can be made of a narrow white or black bar and a wide black or white bar, in a particular order, each alpha-numeric character (a,b,c,d,etc) having its own combination of white and black narrow and wide bars. Some codes use three widths of bars for each black and white. A barcode MUST have a 'start' and an 'end' character (bar or bars), if one or both of these is smudged or not printed well then it will not read. There is also a 'dead zone' which should be kept clear before and after the barcode. Hand held scanners are notoriously bad and often mistreated. Laser scanners, believe it or not, have to be setup correctly, their 'gain' (how much laser light) has to be set correctly, they also have to be 'focused' correctly for the reading distance. There can be lots of reasons for the misreading, or non-reading of a barcode. The main problems found are:- Black and white ratios are incorrect, ie. the black bars are too bold or faint (especially if printed at home) The printed version is not printed correctly, ie. the computer/printer have misprinted the code The hand scanner is not setup correctly (its ability to read a wide range of print quality) There is interference in the 'dead zone' or the start/end characters (bars) are incorrect or not printed correctly. Barcode reading is a very complicated subject, if only they had somebody or company that knew what they were doing...... Sorry to get all geeky on you but I hope this helps and didn't bore you all! Link to comment Share on other sites More sharing options...
Admin phantom Posted September 20, 2013 Admin Report Share Posted September 20, 2013 I'm sorry to say that I've spent the last 15 years of my life working with barcode systems..... Barcode reading is a very complicated science, there are lots of different barcodes, designed for different applications.... My specialist subject is high speed barcode systems, reading bacodes at a very high speed, of which there are many variations but the main thing is that the shorter and larger (in physical size) you can make it, the better and easier you can read it. A typical barcode is made up of Black AND White bars, not just the Black bars! The code is produced by the ratio of white and black bars, and the amount of these bars per character. A typical code can be made of a narrow white or black bar and a wide black or white bar, in a particular order, each alpha-numeric character (a,b,c,d,etc) having its own combination of white and black narrow and wide bars. Some codes use three widths of bars for each black and white. A barcode MUST have a 'start' and an 'end' character (bar or bars), if one or both of these is smudged or not printed well then it will not read. There is also a 'dead zone' which should be kept clear before and after the barcode. Hand held scanners are notoriously bad and often mistreated. Laser scanners, believe it or not, have to be setup correctly, their 'gain' (how much laser light) has to be set correctly, they also have to be 'focused' correctly for the reading distance. There can be lots of reasons for the misreading, or non-reading of a barcode. The main problems found are:- Black and white ratios are incorrect, ie. the black bars are too bold or faint (especially if printed at home) The printed version is not printed correctly, ie. the computer/printer have misprinted the code The hand scanner is not setup correctly (its ability to read a wide range of print quality) There is interference in the 'dead zone' or the start/end characters (bars) are incorrect or not printed correctly. Barcode reading is a very complicated subject, if only they had somebody or company that knew what they were doing...... Sorry to get all geeky on you but I hope this helps and didn't bore you all! Yeah - What he said ! Link to comment Share on other sites More sharing options...
Aizoon Posted September 20, 2013 Report Share Posted September 20, 2013 A mate of mine built a "bullshit detector" for use down the pub. It had a microphone and lots of electronics and a red light that came in when it detected bullshit. What the victim didn't see was the foot switch that was the only functional part. Anyone else see the analogy with the AG scanners? Link to comment Share on other sites More sharing options...
Avalonred Posted September 20, 2013 Report Share Posted September 20, 2013 BTW. scanning through the plastic ST wallet is likely to make a barcode more unreadable due to the refraction of the returned laser light.... barcodes always work best printed on matt paper or card, any glossy surface or clear plastic/glacine in the way can cause issues. Link to comment Share on other sites More sharing options...
wayne allisons tongues Posted September 20, 2013 Report Share Posted September 20, 2013 Chatting to a Liverpool st holder at work, says they have a new ticket system. Each home game this season people can't get in he says due to the tickets not working. He is going to find out who the company are that has taken over the ticketing, says people are just being let in to stop queues being built up. Link to comment Share on other sites More sharing options...
beaverface Posted September 20, 2013 Report Share Posted September 20, 2013 BTW. scanning through the plastic ST wallet is likely to make a barcode more unreadable due to the refraction of the returned laser light.... barcodes always work best printed on matt paper or card, any glossy surface or clear plastic/glacine in the way can cause issues. I've worked with code 39 barcodes for years without this type of issue!! I'd be interested to know what format of barcode they're using? You are right about the reflection though. Link to comment Share on other sites More sharing options...
Avalonred Posted September 20, 2013 Report Share Posted September 20, 2013 I've worked with code 39 barcodes for years without this type of issue!! I'd be interested to know what format of barcode they're using? You are right about the reflection though. I2of5 is numeric only 3of9 (code 39) is simple but long, alphanumeric, limited. EAN128 or similar I would guess.....? Link to comment Share on other sites More sharing options...
myol'man Posted September 20, 2013 Report Share Posted September 20, 2013 Chatting to a Liverpool st holder at work, says they have a new ticket system. Each home game this season people can't get in he says due to the tickets not working. He is going to find out who the company are that has taken over the ticketing, says people are just being let in to stop queues being built up. Chap at work is a Liverpool fan and said this is all over their forum's, they are very worried about overcrowding given their history. Link to comment Share on other sites More sharing options...
wayne allisons tongues Posted September 20, 2013 Report Share Posted September 20, 2013 That's what my mate in work said, worse thing that could happen he said all crowding outside to get in. He doesn't know what company is dealing with there tickets Link to comment Share on other sites More sharing options...
Chivs Posted September 20, 2013 Report Share Posted September 20, 2013 I'm sorry to say that I've spent the last 15 years of my life working with barcode systems..... Barcode reading is a very complicated science, there are lots of different barcodes, designed for different applications.... My specialist subject is high speed barcode systems, reading bacodes at a very high speed, of which there are many variations but the main thing is that the shorter and larger (in physical size) you can make it, the better and easier you can read it. A typical barcode is made up of Black AND White bars, not just the Black bars! The code is produced by the ratio of white and black bars, and the amount of these bars per character. A typical code can be made of a narrow white or black bar and a wide black or white bar, in a particular order, each alpha-numeric character (a,b,c,d,etc) having its own combination of white and black narrow and wide bars. Some codes use three widths of bars for each black and white. A barcode MUST have a 'start' and an 'end' character (bar or bars), if one or both of these is smudged or not printed well then it will not read. There is also a 'dead zone' which should be kept clear before and after the barcode. Hand held scanners are notoriously bad and often mistreated. Laser scanners, believe it or not, have to be setup correctly, their 'gain' (how much laser light) has to be set correctly, they also have to be 'focused' correctly for the reading distance. There can be lots of reasons for the misreading, or non-reading of a barcode. The main problems found are:- Black and white ratios are incorrect, ie. the black bars are too bold or faint (especially if printed at home) The printed version is not printed correctly, ie. the computer/printer have misprinted the code The hand scanner is not setup correctly (its ability to read a wide range of print quality) There is interference in the 'dead zone' or the start/end characters (bars) are incorrect or not printed correctly. Barcode reading is a very complicated subject, if only they had somebody or company that knew what they were doing...... Sorry to get all geeky on you but I hope this helps and didn't bore you all! How long does it take you to cross a zebra crossing? Good post I was told at the Atyeo stand that I should always present my ST in its plastic wallet otherwise it won't scan. Found it hard to believe. Link to comment Share on other sites More sharing options...
M_Porter Posted September 20, 2013 Author Report Share Posted September 20, 2013 How long does it take you to cross a zebra crossing? Good post I was told at the Atyeo stand that I should always present my ST in its plastic wallet otherwise it won't scan. Found it hard to believe. And i was told twice to present it out of the wallet also Atyeo :laugh: Link to comment Share on other sites More sharing options...
Genghis Khan's pants Posted September 20, 2013 Report Share Posted September 20, 2013 Perhaps they bought the scanners from that bloke who produced those 'bomb' detectors. Link to comment Share on other sites More sharing options...
M_Porter Posted September 23, 2013 Author Report Share Posted September 23, 2013 Still no replacement ST ! Anyone else on here not got theirs yet ? Cheers Mark Link to comment Share on other sites More sharing options...
BS15_RED Posted September 23, 2013 Report Share Posted September 23, 2013 They'd do just as we'll to get to get all the turnstile operators to download a barcode scanner for their phones! Link to comment Share on other sites More sharing options...
BrizzleRed Posted September 23, 2013 Report Share Posted September 23, 2013 They'd do just as we'll to get to get all the turnstile operators to download a barcode scanner for their phones! ..... either that, or get in a bulk order to Aizoon's mate to knock out a big batch of 'bullshit meters', so they could put one on each turnstile. If you start to see a little red light appear when they scan your ticket and cheerily wave you through the turnstile in the coming weeks, you'll know where it came from. Would probably be the cheapest option to clear up the mess that's been created. If ever you wanted to make a case for that old saying, "if it 'aint broke, don't fix it" then this has to be right up there. Link to comment Share on other sites More sharing options...
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