Charliesboots Posted August 5, 2016 Report Share Posted August 5, 2016 http://mobile.bcfc.co.uk/news/article/2016-17/bristol-sport-statement-on-fees-3228072.aspx Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted August 5, 2016 SC&T Board Members Report Share Posted August 5, 2016 The Supporters Club & Trust is pleased to report that, following consultation with Bristol Sport, agreement has been reached to change the way ticket fees are advertised in the future. Headline details are: Advertised price will be what supporters pay from now on Fee-free option for online print at home and online load to card Full details here Link to comment Share on other sites More sharing options...
Red Necromancer Posted August 5, 2016 Report Share Posted August 5, 2016 Following engagement and consultation with the Bristol City Supporters Club & Trust, Bristol Sport releases the following statement on ticket prices and fees. It is Bristol Sport’s aim to grow attendances at Ashton Gate and regularly fill our brand new 27,000-seater stadium. That was the key reason behind our decision to reduce the price of matchday tickets for our fans of the future, with under-12 (down 37.5%) and under-19 (8%) prices lowered for the 2016/17 season. We have listened to the feedback from the Supporters Club & Trust and accept the recommendation that the advertised price of tickets should be the price fans pay, inclusive of fees. With effect from the next home match (against Newcastle United) this is how Bristol City will advertise ticket prices. We will also continue in our desire to remain transparent by itemising the ‘fee’ at the end of any transaction. It should be noted a £1 fee will always apply to all away tickets purchased. In addition, we acknowledge the recommendation that there should be an option for fans to be able to purchase tickets “fee-free”. Given Bristol Sport’s desire to be innovative and digital savvy, we share the view of the Supporters Club & Trust that a correct method for “fee-free” tickets should be available. With effect from the next home match, all online print at home & online load to card tickets (membership cards) sold will not include a fee. We continue to investigate further digital methods for supporters, such as mobile e-tickets, mobile app, as well as the option of a terminal at the stadium for fans to purchase on-site. Our ultimate objective is that we are able to attract as many fans as possible to support Lee Johnson and his team at the new Ashton Gate. Bristol Sport would like to thank the Supporters Club & Trust for their engagement on this matter. Link to comment Share on other sites More sharing options...
Red Army 75 Posted August 5, 2016 Report Share Posted August 5, 2016 Really good from the club . People are quick to criticise and rightly so on this occasion. But I have to praise the club on this. Really good and quick action. No problem with the away charge. Well done city Link to comment Share on other sites More sharing options...
Bar BS3 Posted August 5, 2016 Report Share Posted August 5, 2016 1 minute ago, Red Army 75 said: Really good from the club . People are quick to criticise and rightly so on this occasion. But I have to praise the club on this. Really good and quick action. No problem with the away charge. Well done city This. People/businesses make mistakes. It's how they then rectify them that is important. Link to comment Share on other sites More sharing options...
RUSSEL85 Posted August 5, 2016 Report Share Posted August 5, 2016 Good response from the club. Next priority is to get the hastags back on the shirt!! Link to comment Share on other sites More sharing options...
JamesBCFC Posted August 5, 2016 Report Share Posted August 5, 2016 Well done to the club for rectifying their error, but also well done to us fans for not rolling over and accepting it. Link to comment Share on other sites More sharing options...
Guest Posted August 5, 2016 Report Share Posted August 5, 2016 5 minutes ago, Red Army 75 said: Really good from the club . People are quick to criticise and rightly so on this occasion. But I have to praise the club on this. Really good and quick action. No problem with the away charge. Well done city Well done to the ST&C for putting pressure on them as well. Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted August 5, 2016 SC&T Board Members Report Share Posted August 5, 2016 1 minute ago, Tomarse said: Well done to the ST&C for putting pressure on them as well. Cheers. But sad that we had too, really. Link to comment Share on other sites More sharing options...
Septic Peg Posted August 5, 2016 Report Share Posted August 5, 2016 Glad the SCAT took it higher and pleased the club backed down. Still a bit annoyed that someone could potentially rock up 15 mins before a match, buy a ticket and still pay a fee but hey ho, an improvement and a start. Link to comment Share on other sites More sharing options...
Bristol Rob Posted August 5, 2016 Report Share Posted August 5, 2016 Well done to all involved in negotiations and to Bristol Sport for recognising the genuine grievance people had complained about. Link to comment Share on other sites More sharing options...
italian dave Posted August 5, 2016 Report Share Posted August 5, 2016 Well done all. I still don't think it's perfect, and the 'per ticket' fee on away tickets is a particularly unreasonable charge on the club's most loyal fans. £1 to post (however many) is fine, but in the era of "twenty is plenty" it seems City version is 'twenty plus 5% means we can make a bit too'. But, nevertheless, we are in a much better place than last week! Link to comment Share on other sites More sharing options...
Selred Posted August 5, 2016 Report Share Posted August 5, 2016 Well done the supporters club! Next time someone complains about it I'm sure to bring this article up. Link to comment Share on other sites More sharing options...
cityloyal473 Posted August 5, 2016 Report Share Posted August 5, 2016 Fair play to the SC and well done to City for holding their hands up and rectifying the issue. Link to comment Share on other sites More sharing options...
JamesBCFC Posted August 5, 2016 Report Share Posted August 5, 2016 2 minutes ago, italian dave said: Well done all. I still don't think it's perfect, and the 'per ticket' fee on away tickets is a particularly unreasonable charge on the club's most loyal fans. £1 to post (however many) is fine, but in the era of "twenty is plenty" it seems City version is 'twenty plus 5% means we can make a bit too'. But, nevertheless, we are in a much better place than last week! If that £1 wasn't a fee that they themselves then are paying on you'd be right. Link to comment Share on other sites More sharing options...
Monkeh Posted August 5, 2016 Report Share Posted August 5, 2016 Well done scat I'm happy now Link to comment Share on other sites More sharing options...
italian dave Posted August 5, 2016 Report Share Posted August 5, 2016 How are they paying it on? My understanding was that they already get to keep a % of the face value for every ticket they sell, so the £1 fee just gives them a bit more. So, for Reading v City, face value £20, City sell a ticket they have to pass £19 to Reading. So this season, instead of making £1 City make £2. Link to comment Share on other sites More sharing options...
Roe Posted August 5, 2016 Report Share Posted August 5, 2016 "Advertised price will be what supporters pay from now on" Wow. #transparency Link to comment Share on other sites More sharing options...
ChippenhamRed Posted August 5, 2016 Report Share Posted August 5, 2016 Full credit to the SCAT for this. Common sense has prevailed - and a victory for the supporters! It was never about the pound, it was about the lack of transparency. Let's just hope the club learn from this and treat us with a bit more respect in future. Link to comment Share on other sites More sharing options...
Admin phantom Posted August 5, 2016 Admin Report Share Posted August 5, 2016 I'm still struggling to understand how we are adding a charge on an away ticket? Link to comment Share on other sites More sharing options...
JamesBCFC Posted August 5, 2016 Report Share Posted August 5, 2016 28 minutes ago, italian dave said: How are they paying it on? My understanding was that they already get to keep a % of the face value for every ticket they sell, so the £1 fee just gives them a bit more. So, for Reading v City, face value £20, City sell a ticket they have to pass £19 to Reading. So this season, instead of making £1 City make £2. The £1 fee is a small part of a fee they pay per ticket sale and was being put towards what they pay, the rest of that fee is being absorbed by the club. Link to comment Share on other sites More sharing options...
pongo88 Posted August 5, 2016 Report Share Posted August 5, 2016 I queried in another thread what the supporters club did. This is a great example. Well done Link to comment Share on other sites More sharing options...
Chivs Posted August 5, 2016 Report Share Posted August 5, 2016 Congratulations to the SC&T and the Club for a quick, and sensible, response. Well done all. Link to comment Share on other sites More sharing options...
Sprocket Posted August 5, 2016 Report Share Posted August 5, 2016 2 hours ago, RUSSEL85 said: Good response from the club. Next priority is to get the hastags back on the shirt!! Don`t forget moving the pitch cos it "looks odd" Link to comment Share on other sites More sharing options...
Red Exile Posted August 5, 2016 Report Share Posted August 5, 2016 1 hour ago, phantom said: I'm still struggling to understand how we are adding a charge on an away ticket? me too..what exactly is the charge for? A handling charge? Link to comment Share on other sites More sharing options...
JamesBCFC Posted August 5, 2016 Report Share Posted August 5, 2016 1 hour ago, phantom said: I'm still struggling to understand how we are adding a charge on an away ticket? Presumably the same way Derby charge £1.50 to book away tickets. I'd imagine its because we're buying through the club/Bristol Sports website which uses the system they have to pay for Link to comment Share on other sites More sharing options...
handsofclay Posted August 5, 2016 Report Share Posted August 5, 2016 I was one of those who rightly criticized the club over the lack of transparency so it is only fair that I praise the club for acting fairly swiftly to rectify this. Well done Bristol City and we'll done SCAT and we'll done the rest of you who complained. Link to comment Share on other sites More sharing options...
Admin phantom Posted August 5, 2016 Admin Report Share Posted August 5, 2016 18 minutes ago, City169 said: Presumably the same way Derby charge £1.50 to book away tickets. Check with Derby, they don't! Link to comment Share on other sites More sharing options...
JamesBCFC Posted August 5, 2016 Report Share Posted August 5, 2016 6 minutes ago, phantom said: Check with Derby, they don't! According to their fans they do! Link to comment Share on other sites More sharing options...
JamesBCFC Posted August 5, 2016 Report Share Posted August 5, 2016 14 minutes ago, phantom said: Check with Derby, they don't! 7 minutes ago, City169 said: According to their fans they do! Quote Yeah, Derby charge £1.50 booking fee for away tickets bought online or over the phone. Plus £1 p&p. I suppose it makes life easier for people booking online, from home or work, especially for the big away games where we will sell out quickly. And long distance fans get a fair crack of the whip too. It just doesn't sit comfortably with me though. They also charge a £1 for home tickets bought online and you print the buggers off yourself at home! This is what I was told when asking a Derby fan. Link to comment Share on other sites More sharing options...
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