Mkelly Posted August 31, 2017 Posted August 31, 2017 I appreciate the feedback about the PA in the Dolman. As I said in an earlier post, an upgrade and repair was instructed during the summer. However, it's clear from contious feedback that it's still not right. I am sorry for any Dolman seat ticket holders who are still experiencing this as an issue. The PA company is onsite again on Monday and I will update thereafter. Mark
richwwtk Posted August 31, 2017 Posted August 31, 2017 The South Stand isn't exactly stellar either! Unable to make out any of the interviews they show on the screens, and barely understand any of the announcements.
Fiale Posted August 31, 2017 Posted August 31, 2017 The PA in the South Stand is also awful - music comes over crystal clear and decent level, but as soon as pre-recorded interviews or live matchday announcements are made it becomes just a wall of noise like listening to Charlie Browns Teacher.
Mkelly Posted August 31, 2017 Author Posted August 31, 2017 All noted. Thanks. We are doing a full "bowl" review to ensure clarity e
Up The City! Posted August 31, 2017 Posted August 31, 2017 4 minutes ago, Fiale said: The PA in the South Stand is also awful - music comes over crystal clear and decent level, but as soon as pre-recorded interviews or live matchday announcements are made it becomes just a wall of noise like listening to Charlie Browns Teacher. If thats the case it seems like they need to employ a new sound engineer .
Dollymarie Posted August 31, 2017 Posted August 31, 2017 I was sat in the Lansdown on Tuesday for the training session and could barely make out a thing that was being said. Couldn't hear any of the interviews with the staff etc. Can the PA people come when there's a crowd in maybe?
RedM Posted August 31, 2017 Posted August 31, 2017 It seems they have tweeted something and now all areas are as bad as the Dolman. I think Watford for example has been redeveloped and their sound and lady announcer was crystal clear, so it can be done.
Guest Posted August 31, 2017 Posted August 31, 2017 I honestly think the whole system isn't fit for purpose tbh.
Bristol Rob Posted August 31, 2017 Posted August 31, 2017 They should get the coolest dude from the BRI in to look at it. You know, the Ultra Sound man. (Or woman).
Bristol Rob Posted August 31, 2017 Posted August 31, 2017 2 minutes ago, Tomarse said: I honestly think the whole system isn't fit for purpose tbh. Quite agree. I was amazed it wasn't completely replaced as part of the rebuild. That said, we were due a new ticket office phone system for about 6 years.
SedRA Posted August 31, 2017 Posted August 31, 2017 56 minutes ago, Fiale said: The PA in the South Stand is also awful - music comes over crystal clear and decent level, but as soon as pre-recorded interviews or live matchday announcements are made it becomes just a wall of noise like listening to Charlie Browns Teacher. 55 minutes ago, Mkelly said: All noted. Thanks. We are doing a full "bowl" review to ensure clarity e That would suggest it's more to do with the sound recording from the original footage I would say. Getting someone to experiment with mixing the sound from the inhouse videos differently for playing back on the PA would probably be the best place to start. I say this as an audio post professional myself.
Fat Cigar Posted August 31, 2017 Posted August 31, 2017 I'd prefer no sound at all to be honest. Quite like to be able to chat to the people around me without having to raise my voice.
RedLionLad Posted August 31, 2017 Posted August 31, 2017 7 minutes ago, Fat Cigar said: I'd prefer no sound at all to be honest. Quite like to be able to chat to the people around me without having to raise my voice. Subtitles.... ......on the people around you !
Redtucks Posted August 31, 2017 Posted August 31, 2017 1 hour ago, Mkelly said: I appreciate the feedback about the PA in the Dolman. As I said in an earlier post, an upgrade and repair was instructed during the summer. However, it's clear from contious feedback that it's still not right. I am sorry for any Dolman seat ticket holders who are still experiencing this as an issue. The PA company is onsite again on Monday and I will update thereafter. Mark Didn't they used to work for British Rail????
Septic Peg Posted August 31, 2017 Posted August 31, 2017 48 minutes ago, Dollymarie said: I was sat in the Lansdown on Tuesday for the training session and could barely make out a thing that was being said. Couldn't hear any of the interviews with the staff etc. Can the PA people come when there's a crowd in maybe? This. How hard is it for a fella/bird with a clipboard, dictaphone and a sound level meter to walk, on a matchday, between the Dolman, the SS and the Lansdown whilst Beanhead asks LJ if Aden Flint is off to Timbuktu? Come on people...
Bristol Rob Posted August 31, 2017 Posted August 31, 2017 Be amazed if they are able to fix this to a satisfactory level when the ground is empty.
JoeAman08 Posted August 31, 2017 Posted August 31, 2017 Is the interview pre match live? If not maybe subtitles until fixed? It's woeful to be honest. I've stopped noticing because I know not to bother
redysteadygo1 Posted August 31, 2017 Posted August 31, 2017 2 hours ago, Mkelly said: I appreciate the feedback about the PA in the Dolman. As I said in an earlier post, an upgrade and repair was instructed during the summer. However, it's clear from contious feedback that it's still not right. I am sorry for any Dolman seat ticket holders who are still experiencing this as an issue. The PA company is onsite again on Monday and I will update thereafter. Mark But the PA company need to be there on match day during the conditions that the PA is being utilised under. They need to listen to the output and adjust volumes at individual areas, not wholesale turn the wick up or down for the total output of the amplifiers. Also check the acoustic qualities of each input i.e. microphones, music sources etc. That's what happened in my day when our PA company worked with resident announcer Dennis Langley.
View from the Dolman Posted August 31, 2017 Posted August 31, 2017 37 minutes ago, JoeAman08 said: Is the interview pre match live? If not maybe subtitles until fixed? It's woeful to be honest. I've stopped noticing because I know not to bother Nope, don't think so.
Full nelson Posted August 31, 2017 Posted August 31, 2017 Most decent PA systems are now at pitch level with the odd speaker up high on the roofs.
Dastardly and Muttley Posted August 31, 2017 Posted August 31, 2017 1 hour ago, Tomarse said: I honestly think the whole system isn't fit for purpose tbh. Wouldn't like to rely on it in an emergency situation. Can't hear a word on it, wherever I've been in the ground.
TRL Posted August 31, 2017 Posted August 31, 2017 Utterly pointless testing in a empty stadium. Sound and acoustics change massively with loads of bodies in the way. Sounds like good money after bad unless they are coming during a game.. which I hope they are.
Up The City! Posted August 31, 2017 Posted August 31, 2017 26 minutes ago, TRL said: Utterly pointless testing in a empty stadium. Sound and acoustics change massively with loads of bodies in the way. Sounds like good money after bad unless they are coming during a game.. which I hope they are. I do the odd bit of work from time to time setting up pa systems and I agree entirely with this. We can set it up perfectly in a empty venue and it sounds amazing, but as soon as you have a few hundred or a thousand people in there it sounds completely different and tweaking is required.
Offside Posted August 31, 2017 Posted August 31, 2017 3 hours ago, Fiale said: The PA in the South Stand is also awful - music comes over crystal clear and decent level, but as soon as pre-recorded interviews or live matchday announcements are made it becomes just a wall of noise like listening to Charlie Browns Teacher. Completely agree - interviews on the big screens are very difficult to hear in the South Stand whereas the music is very loud.
TRL Posted August 31, 2017 Posted August 31, 2017 23 minutes ago, Up The City! said: I do the odd bit of work from time to time setting up pa systems and I agree entirely with this. We can set it up perfectly in a empty venue and it sounds amazing, but as soon as you have a few hundred or a thousand people in there it sounds completely different and tweaking is required. I don't do anything PA wise, so glad you confirmed this. From my point of view it is basic common sense the way Soundwaves work in a open room compared to a full room where sound dissipates very quickly in a random manner.
Up The City! Posted August 31, 2017 Posted August 31, 2017 4 minutes ago, TRL said: I don't do anything PA wise, so glad you confirmed this. From my point of view it is basic common sense the way Soundwaves work in a open room compared to a full room where sound dissipates very quickly in a random manner. Whilst not being a complete expert I know a little and with it sounding fine for music it seems the issue doesn't really lie with the speakers.
Cider Army Posted August 31, 2017 Posted August 31, 2017 It will sound louder in an empty stadium it's when the the stadium fills the sound fades alot to do with stadium pressure etc etc etc..Still think they need to spend a few more pennies to get a decent system.
Robbored Posted August 31, 2017 Posted August 31, 2017 4 hours ago, Mkelly said: All noted. Thanks. We are doing a full "bowl" review to ensure clarity e Why so long to reply? Your reply on the car park barriers was very prompt but not on the topic that effects far more fans.
RedM Posted August 31, 2017 Posted August 31, 2017 I would have thought it was obvious to monitor and test when a stadium is full, but why then at concerts are soundchecks held in empty venues?!!!
Denbury Red Posted August 31, 2017 Posted August 31, 2017 I really struggle to see why we can't get this right. I moved from the Dolman (after many years) to the Lansdown this season and I am yet to hear any PA announcement that is crystal clear - most are very very difficult to understand I go to Anfield a few times each season and the system there is superb. You can even hear his clear voice when watching Liverpool on tv. In my job - when we find another office getting something right better than me - we are encouraged to find out what the other team are up to.- perhaps we should ask the Anfield Road team to come and look at our PA system and tell us what is wrong with it!!
RiverRed Posted August 31, 2017 Posted August 31, 2017 22 minutes ago, RedM said: I would have thought it was obvious to monitor and test when a stadium is full, but why then at concerts are soundchecks held in empty venues?!!! The soundcheck at concerts is mainly to get a balance between the instruments, and to adjust onstage monitoring. The sound engineer will then attenuate the levels front of house once the crowd is in place.
Lanterne Rouge Posted August 31, 2017 Posted August 31, 2017 16 minutes ago, Bristol Rob said: This thread reminded me of this song. Quality! It`s been far too long since we had a HMHB reference in a thread!
redysteadygo1 Posted August 31, 2017 Posted August 31, 2017 I rarely get into the stadium early enough to hear any pre match PA but agree with most comments about announcements at half time etc. However, I did notice that when we recently had a minutes applause for our dear departed trio of fans and our friends from Barcelona the announcement was thankfully crystal clear but I'm sure that was due to the stadium falling deafly silent when the players formed up around the centre circle. Just saying.
Up The City! Posted August 31, 2017 Posted August 31, 2017 2 hours ago, RedM said: I would have thought it was obvious to monitor and test when a stadium is full, but why then at concerts are soundchecks held in empty venues?!!! I can sort of answer this. It's sort of to ensure everything is set up properly and working correctly. It's more for the artists tbh. Every artist likes things a certain way. Some may never have played on a certain system so want to try it out. It's all about getting a basic set up that everyone is happy with. Once a gig has started you will often see the artist signalling to the engineers to change things slightly. Sometimes some artists ask to be miced up to the engineer but only the really fussy ones. Once the concert begins the sound engineer will constantly be sliding things up and down, pressing buttons, turning knobs etc to make it sound right. Bodies can interfere with sound waves etc but also in a stadium humans make a lot of noise.
Guest Posted August 31, 2017 Posted August 31, 2017 2 hours ago, Robbored said: Why so long to reply? Your reply on the car park barriers was very prompt but not on the topic that effects far more fans. Be grateful he did.
Robbored Posted August 31, 2017 Posted August 31, 2017 7 minutes ago, 29AR said: Be grateful he did. I imagine it's part of his job to keep us fans updated.
Bristol Rob Posted August 31, 2017 Posted August 31, 2017 27 minutes ago, Robbored said: I imagine it's part of his job to keep us fans updated. Can't imagine it is, but I'm grateful that he does, both to update us and to accept feedback.
Guest Posted August 31, 2017 Posted August 31, 2017 29 minutes ago, Robbored said: I imagine it's part of his job to keep us fans updated. Part, far bigger and more pressing priorities. That's before appreciating OTIB is a tiny fraction of "us fans".
Robbored Posted August 31, 2017 Posted August 31, 2017 9 minutes ago, Bristol Rob said: Can't imagine it is, but I'm grateful that he does, both to update us and to accept feedback. He's the stadium manager isn't he? and the stadium is for us fans so of course he's going to listen to feed back from us fans who use the stadium. Customer service must a priority on his remit. Having a PA system that fans can actually hear must be a top priority.
Robbored Posted August 31, 2017 Posted August 31, 2017 2 minutes ago, 29AR said: That's before appreciating OTIB is a tiny fraction of "us fans". Where else does he get fan feedback from?
Guest Posted August 31, 2017 Posted August 31, 2017 4 minutes ago, Robbored said: Where else does he get fan feedback from? I would be surprised if monitoring Twitter and providing updates wasn't a full time job for someone, before getting a moment to look on Otib.
Bristol Rob Posted August 31, 2017 Posted August 31, 2017 9 minutes ago, Robbored said: He's the stadium manager isn't he? and the stadium is for us fans so of course he's going to listen to feed back from us fans who use the stadium. Customer service must a priority on his remit. Having a PA system that fans can actually hear must be a top priority. Agree with all of that, but he could read and not engage with us.
50cal Posted August 31, 2017 Posted August 31, 2017 7 hours ago, richwwtk said: The South Stand isn't exactly stellar either! Unable to make out any of the interviews they show on the screens, and barely understand any of the announcements. Agree
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