generation1 Posted May 13, 2018 Report Share Posted May 13, 2018 I read lots of threads on this site saying that the club no longer wants fans only customers. Surely nearly all of us are already customers. I buy a ST spend money in the concourse and very rarely in the shop so that must make me a customer. For many years i was part of the group that an the Junior Reds providing help to the club on matchdays so that must make me a supporter. As one of the older group now I find myself talking a lot about the club so surely that makes me a fan. What am I? where is the difference? I do not like the name given to newer fans of Plastics as some of them may well move on to be better fans than existing ones. nor do I like the insult superfan that is thrown at anyone who tries to explain their love of the club. Help me out people tell me why I cannot understand the differences in folk who only gather to watch City Link to comment Share on other sites More sharing options...
Singingsuperstar Posted May 13, 2018 Report Share Posted May 13, 2018 Fans of football Supporters of team Customers of club Link to comment Share on other sites More sharing options...
Singingsuperstar Posted May 13, 2018 Report Share Posted May 13, 2018 Is fan short for fanatic? I'm not fanatical about Bristol Sport at moment! Link to comment Share on other sites More sharing options...
reddoh Posted May 13, 2018 Report Share Posted May 13, 2018 18 minutes ago, generation1 said: I read lots of threads on this site saying that the club no longer wants fans only customers. Surely nearly all of us are already customers. I buy a ST spend money in the concourse and very rarely in the shop so that must make me a customer. For many years i was part of the group that an the Junior Reds providing help to the club on matchdays so that must make me a supporter. As one of the older group now I find myself talking a lot about the club so surely that makes me a fan. What am I? where is the difference? I do not like the name given to newer fans of Plastics as some of them may well move on to be better fans than existing ones. nor do I like the insult superfan that is thrown at anyone who tries to explain their love of the club. Help me out people tell me why I cannot understand the differences in folk who only gather to watch City you are what you are or what you want to be. Link to comment Share on other sites More sharing options...
Unan Posted May 13, 2018 Report Share Posted May 13, 2018 Fans like it. Supporters supports it. Customers only come for the product. Link to comment Share on other sites More sharing options...
wendyredredrobin Posted May 13, 2018 Report Share Posted May 13, 2018 They dont see us as fans, supporters or customers, just mugs i'm afraid. Link to comment Share on other sites More sharing options...
Singingsuperstar Posted May 13, 2018 Report Share Posted May 13, 2018 1 minute ago, wendyredredrobin said: They dont see us as fans, supporters or customers, just mugs i'm afraid. Mugs anagram of BS/MA = SMUG Link to comment Share on other sites More sharing options...
BS4 on Tour... Posted May 13, 2018 Report Share Posted May 13, 2018 Supporters ‘support the club financially’ ..... Link to comment Share on other sites More sharing options...
Rich Posted May 13, 2018 Report Share Posted May 13, 2018 1 hour ago, Singingsuperstar said: Fans of football Supporters of team Customers of club This is the answer. The club see us as a revenue stream, they don't look to the future, just current sales. There is a massive customer base of middle income earners in Bristol and the region. BS, (is that Bull shit?) are targeting that group of people to be their new, enlarged core support base. The traditional working class supporter will, make no mistake, be ditched for this type of customer, the evidence is staring us in the face. If that brings success for our club and we can all enjoy it, then great but, god help them if it goes tits up, because that new customer base will not be as loyal, so will choose to spend their excess £s, elsewhere. Link to comment Share on other sites More sharing options...
Old Rascal Posted May 13, 2018 Report Share Posted May 13, 2018 Slightly off topic, but this throws up a few points about fans. https://www.home.barclays/content/dam/barclayspublic/docs/AboutUs/Sponsorship/barclays12playermobile.pdf Although it’s based around The Premier League, it shows how important the fans are to clubs and players. The 12 man? Link to comment Share on other sites More sharing options...
Slack Bladder Posted May 13, 2018 Report Share Posted May 13, 2018 At the Cardiff home game there were some red & white cards being placed in the South Stand, which were supposed to create the image of the flag of Saint George, unfortunately BS didn't want to upset the customers at the other end of the ground. So we ended up with the flag of Croatia. Fans want to make Ashton Gate a difficult place for the opposition to play, but BS want to make it a nice place for all customers. Link to comment Share on other sites More sharing options...
TBW Posted May 14, 2018 Report Share Posted May 14, 2018 Why do we have to only be one? Link to comment Share on other sites More sharing options...
RedLionLad Posted May 14, 2018 Report Share Posted May 14, 2018 1 hour ago, Robin TBW said: Why do we have to only be one? We are all 3, but now treated as 1 Link to comment Share on other sites More sharing options...
richwwtk Posted May 14, 2018 Report Share Posted May 14, 2018 A Fan is what you are when the club treat you as somebody whose opinion matters, a Customer is what you are when treated purely as an income stream and nothing more. Link to comment Share on other sites More sharing options...
RedM Posted May 14, 2018 Report Share Posted May 14, 2018 Being a ‘fan’ feels like you have involvement of the club, being a ‘supporter’ is much the same. A ‘customer’ feels more like you are turning up to ‘experience’ a ‘product’. A plastic feeling, everything neat, nice and fair. That isn’t football. Link to comment Share on other sites More sharing options...
Erithacus Posted May 14, 2018 Report Share Posted May 14, 2018 A customer is about money. A fan is about heart and passion. The two can overlap but only a fool would see them as the same thing. The bottom line is: how much will it cost to win your heart? Link to comment Share on other sites More sharing options...
numbeast Posted May 15, 2018 Report Share Posted May 15, 2018 If the club wish to treat us as customers then they have to accept it when we act like customers i.e. when the product is no longer acceptable the customer will shop elsewhere. The problem is we aren't customers we are, to varying degrees, fan(atics) The club have made huge improvements to the infrastructure, updating the ground, the academy and the retail side of things. The one part they have so far ignored is the supporters. Yes the ground is fantastic yes we do appreciate Steve Lansdown's financial support and we all love to see Bristolians succeeding in the first team. But I, like many others around my age remember wet Tuesday nights at Ashton Gate in the bottom league following the monumental fall from the old 1st Division. When we felt lucky to still have a club to support. Bristol City Football Club didn't come into existence when Steve Lansdown became a director. Bristol City isn't Ashton Gate or corporate hospitality, although additional revenue is great (and those who use the hospitality could be classed as customer.) This club is about its supporters, it's fans. It's about 4k fans watching 4th div. football in the early 80's or taking 30 or 40k to Wembley for a micky mouse final. These people aren't customers they are the life blood of the club. Call me a fan or supporter but don't treat us like customers or we may start acting like it. Link to comment Share on other sites More sharing options...
RumRed Posted May 15, 2018 Report Share Posted May 15, 2018 @numbeast well said. I doff my cap sir. Link to comment Share on other sites More sharing options...
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