Wardie Posted February 7, 2023 Report Share Posted February 7, 2023 Does anyone know much about the hospitality setup at the club? Treating my old man to hospitality tickets for his birthday for the Norwich game this Saturday. Booked the tickets about a month a go and all I've had from the club is a confirmation email. No tickets, no other information. Sent an email last week which has gone unanswered. Getting through on the phone this week is next to impossible with Man City game being their priority no doubt. Any help/information greatly appreciated. Really just want to know what time we need to turn up and what the setup is. Quote Link to comment Share on other sites More sharing options...
exAtyeoMax Posted February 7, 2023 Report Share Posted February 7, 2023 Just now, Wardie said: Does anyone know much about the hospitality setup at the club? Treating my old man to hospitality tickets for his birthday for the Norwich game this Saturday. Booked the tickets about a month a go and all I've had from the club is a confirmation email. No tickets, no other information. Sent an email last week which has gone unanswered. Getting through on the phone this week is next to impossible with Man City game being their priority no doubt. Any help/information greatly appreciated. Really just want to know what time we need to turn up and what the setup is. @Dave L might be able to help 1 Quote Link to comment Share on other sites More sharing options...
Dolman Block B Posted February 7, 2023 Report Share Posted February 7, 2023 2 hours ago, Wardie said: Does anyone know much about the hospitality setup at the club? Treating my old man to hospitality tickets for his birthday for the Norwich game this Saturday. Booked the tickets about a month a go and all I've had from the club is a confirmation email. No tickets, no other information. Sent an email last week which has gone unanswered. Getting through on the phone this week is next to impossible with Man City game being their priority no doubt. Any help/information greatly appreciated. Really just want to know what time we need to turn up and what the setup is. Done loads. Basically arrive around midday and collect your passes, if the Heineken then the entrance is at the rear of the South Stand, if the Lansdown suite then the entrance is on the ground floor of the Lansdown stand. Make your way upstairs to the Heineken/Lansdown lounges, you will be seriously impressed by both. You will be shown to your table by a host. Pre match lunch, the bar facility, programme and usually some players or a legend will come in for a chat. Paul Cheesley hosts the Heineken lounge and hes first class. Watch the first half. Back in half time for snacks/beer. Out for the second half. Back in after the game and the bar remains open till around 6pm. It is a great afternoon and lets hope 3 points as well. 3 1 Quote Link to comment Share on other sites More sharing options...
Coin-op Posted February 7, 2023 Report Share Posted February 7, 2023 (edited) First time for me too. I had the tickets emailed last week and this today....... Edited February 7, 2023 by Coin-op Oversized pic. 2 Quote Link to comment Share on other sites More sharing options...
GlastonburyRed Posted February 7, 2023 Report Share Posted February 7, 2023 Keeping the T&Cs nicely vague on whether you can have away fans in your box/hospitality aha. 1 Quote Link to comment Share on other sites More sharing options...
Wardie Posted February 7, 2023 Author Report Share Posted February 7, 2023 49 minutes ago, Dolman Block B said: Done loads. Basically arrive around midday and collect your passes, if the Heineken then the entrance is at the rear of the South Stand, if the Lansdown suite then the entrance is on the ground floor of the Lansdown stand. Make your way upstairs to the Heineken/Lansdown lounges, you will be seriously impressed by both. You will be shown to your table by a host. Pre match lunch, the bar facility, programme and usually some players or a legend will come in for a chat. Paul Cheesley hosts the Heineken lounge and hes first class. Watch the first half. Back in half time for snacks/beer. Out for the second half. Back in after the game and the bar remains open till around 6pm. It is a great afternoon and lets hope 3 points as well. 39 minutes ago, Coin-op said: First time for me too. I had the tickets emailed last week and this today....... Thanks both. Got through to someone on the phone and all sorted now. Had sent the tickets and info to the wrong email. Sent over to the correct one now. Should be a good day! 2 Quote Link to comment Share on other sites More sharing options...
REDOXO Posted February 7, 2023 Report Share Posted February 7, 2023 Due to my location when I get to AG I typically go to the Heineken Lounge. The club in fact comped me and my brothers ticket for the game against Derby about four years back for a few suggestions we made (not a happy day) Very nice! The staff are excellent, typically Paul Cheesley has some words and if you’re lucky a guest speaker. I once had the privilege of a chat and a photo with Shaun Goater. Food is nice and a comp Heineken on arrival. Padded seats are nice too You do get one or two visiting supporters, but they are not allowed in, in colours as you won’t and are told that if they celebrate or make themselves obvious they are in fact breaking the law and maybe removed. @Wardieold man will have a really nice afternoon 1 Quote Link to comment Share on other sites More sharing options...
Dave L Posted February 7, 2023 Report Share Posted February 7, 2023 2 hours ago, Dolman Block B said: Done loads. Basically arrive around midday and collect your passes, if the Heineken then the entrance is at the rear of the South Stand, if the Lansdown suite then the entrance is on the ground floor of the Lansdown stand. Make your way upstairs to the Heineken/Lansdown lounges, you will be seriously impressed by both. You will be shown to your table by a host. Pre match lunch, the bar facility, programme and usually some players or a legend will come in for a chat. Paul Cheesley hosts the Heineken lounge and hes first class. Watch the first half. Back in half time for snacks/beer. Out for the second half. Back in after the game and the bar remains open till around 6pm. It is a great afternoon and lets hope 3 points as well. Not much to add to that really. Paul hosts in the Heineken and he is indeed first class. I'm the host in the Lansdown Restaurant which is a much bigger space and a bit trickier when it comes to interviewing guests. We try and make sure everyone has a good day out (apart from the football over which we have no control). There are always former players who are happy to chat from table to table, and we try and have a special guest to interview each week. We had Keith Millen and Leroy Rosenior a couple of weeks ago and Clive Whitehead for the WBA game. There's three different price ranges in the Lansdown as far as food and drink goes, but everyone has the same exposure to the former players and the weekly special guest. It's a really good matchday experience for those that can afford it. 3 1 Quote Link to comment Share on other sites More sharing options...
OneTeamInBristol Posted February 7, 2023 Report Share Posted February 7, 2023 2 hours ago, Coin-op said: First time for me too. I had the tickets emailed last week and this today....... Nice to see that communication has been spell checked. 'Promtly' 1 Quote Link to comment Share on other sites More sharing options...
Wardie Posted February 7, 2023 Author Report Share Posted February 7, 2023 1 hour ago, Dave L said: Not much to add to that really. Paul hosts in the Heineken and he is indeed first class. I'm the host in the Lansdown Restaurant which is a much bigger space and a bit trickier when it comes to interviewing guests. We try and make sure everyone has a good day out (apart from the football over which we have no control). There are always former players who are happy to chat from table to table, and we try and have a special guest to interview each week. We had Keith Millen and Leroy Rosenior a couple of weeks ago and Clive Whitehead for the WBA game. There's three different price ranges in the Lansdown as far as food and drink goes, but everyone has the same exposure to the former players and the weekly special guest. It's a really good matchday experience for those that can afford it. Cheers Dave! See you Saturday Quote Link to comment Share on other sites More sharing options...
PHILINFRANCE Posted February 7, 2023 Report Share Posted February 7, 2023 2 hours ago, OneTeamInBristol said: Nice to see that communication has been spell checked. 'Promtly' I saw that. Also, 'on view of the pitch'. I do think it's a shame, as surely thay have some form of spell checker. 1 Quote Link to comment Share on other sites More sharing options...
TonyTonyTony Posted February 7, 2023 Report Share Posted February 7, 2023 The Premium hospitality in the Lansdown is amazing. Only done it once but it was 180 quid + VAT each for a 4 course meal + drinks included. They were not stingy either. Padded seats in W14 and half time refreshments. Good day out and not bad value to be honest if you added it all up 1 Quote Link to comment Share on other sites More sharing options...
redkev Posted February 7, 2023 Report Share Posted February 7, 2023 Done a fair few in the old ground and since the refurbishment , always had a great day Dave L & Paul cheesley are both excellent at what they do. The food in my experience has always been good and the whole day is very good . As for the game itself heads or tails .. I have done a few at away grounds and city’s are definitely one of the better ones. have a great day Quote Link to comment Share on other sites More sharing options...
GreedyHarry Posted February 7, 2023 Report Share Posted February 7, 2023 5 hours ago, OneTeamInBristol said: Nice to see that communication has been spell checked. 'Promtly' Don’t take the p 1 Quote Link to comment Share on other sites More sharing options...
54-46 Posted February 7, 2023 Report Share Posted February 7, 2023 If you’re a ST holder, do they deduct a pro rata amount re the game you’ve already paid for? Quote Link to comment Share on other sites More sharing options...
ralphindevon Posted February 7, 2023 Report Share Posted February 7, 2023 26 minutes ago, 54-46 said: If you’re a ST holder, do they deduct a pro rata amount re the game you’ve already paid for? They used to but I did the Heineken lounge for the Birmingham game and they didn’t. It May have been due to it being a Black Friday offer when I paid though. Good day out in the Heineken but the seats aren’t as good a view as my SC seat. The Lansdown is very impressive. Quote Link to comment Share on other sites More sharing options...
BigTone Posted February 7, 2023 Report Share Posted February 7, 2023 12 hours ago, Wardie said: Does anyone know much about the hospitality setup at the club? Treating my old man to hospitality tickets for his birthday for the Norwich game this Saturday. Booked the tickets about a month a go and all I've had from the club is a confirmation email. No tickets, no other information. Sent an email last week which has gone unanswered. Getting through on the phone this week is next to impossible with Man City game being their priority no doubt. Any help/information greatly appreciated. Really just want to know what time we need to turn up and what the setup is. I've done the Heineken a few times and thought it was reasonable value. Think I paid £108 pp when I took my Godson and his Dad. Quote Link to comment Share on other sites More sharing options...
Rocking Red Cyril Posted February 8, 2023 Report Share Posted February 8, 2023 11 hours ago, Dolman Block B said: Done loads. Basically arrive around midday and collect your passes, if the Heineken then the entrance is at the rear of the South Stand, if the Lansdown suite then the entrance is on the ground floor of the Lansdown stand. Make your way upstairs to the Heineken/Lansdown lounges, you will be seriously impressed by both. You will be shown to your table by a host. Pre match lunch, the bar facility, programme and usually some players or a legend will come in for a chat. Paul Cheesley hosts the Heineken lounge and hes first class. Watch the first half. Back in half time for snacks/beer. Out for the second half. Back in after the game and the bar remains open till around 6pm. It is a great afternoon and lets hope 3 points as well. Is all the beer, not that I drink anymore, and food in the price of the ticket for hospitality? Quote Link to comment Share on other sites More sharing options...
Snufflelufagus Posted February 8, 2023 Report Share Posted February 8, 2023 9 hours ago, 54-46 said: If you’re a ST holder, do they deduct a pro rata amount re the game you’ve already paid for? 10% off in the Heineken Lounge. Not in the others though Quote Link to comment Share on other sites More sharing options...
Snufflelufagus Posted February 8, 2023 Report Share Posted February 8, 2023 6 hours ago, Rocking Red Cyril said: Is all the beer, not that I drink anymore, and food in the price of the ticket for hospitality? You get 1 drink included in the Heineken Lounge. After that you have to pay for drinks. I think all the drink is included in the next level up of hospitality. 1 1 Quote Link to comment Share on other sites More sharing options...
Dolman Block B Posted February 8, 2023 Report Share Posted February 8, 2023 8 hours ago, Rocking Red Cyril said: Is all the beer, not that I drink anymore, and food in the price of the ticket for hospitality? All your food included plus one free drink which is usually a bottle of Heineken on the table. Theres plenty of choice, not just beer 1 Quote Link to comment Share on other sites More sharing options...
Rocking Red Cyril Posted February 8, 2023 Report Share Posted February 8, 2023 8 minutes ago, Dolman Block B said: All your food included plus one free drink which is usually a bottle of Heineken on the table. Theres plenty of choice, not just beer Good tea for me Quote Link to comment Share on other sites More sharing options...
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