redysteadygo Posted August 5, 2023 Report Share Posted August 5, 2023 Didn't work for me. Assisted by the steward. Took him 6 attempts before we got the magic Quote Link to comment Share on other sites More sharing options...
Davefevs Posted August 5, 2023 Report Share Posted August 5, 2023 6 minutes ago, redysteadygo said: Didn't work for me. Assisted by the steward. Took him 6 attempts before we got the magic Anyone with thicker cases may need to take phone out of case (not saying you have btw) Quote Link to comment Share on other sites More sharing options...
redysteadygo Posted August 5, 2023 Report Share Posted August 5, 2023 1 minute ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) No case at all Dave. 1 Quote Link to comment Share on other sites More sharing options...
Loosey Boy Posted August 5, 2023 Report Share Posted August 5, 2023 9 minutes ago, View from the Dolman said: I must have entered at around the time of your post. Zero queues, zero issues personally. Agreed - no issues - Digital ST worked as hoped/planned 3 Quote Link to comment Share on other sites More sharing options...
!james Posted August 5, 2023 Report Share Posted August 5, 2023 22 minutes ago, And Its Smith said: NEW TICKET SYSTEM CHAOS SURPRISE. Queues already big No queues at Lansdown at the moment, expect will get busier closer to kick off Quote Link to comment Share on other sites More sharing options...
elhombrecito Posted August 5, 2023 Report Share Posted August 5, 2023 ITS ABSOLUTE CHAOS!!!!!!!! Actually, no. Minimum queue, and got in with little fuss. Simples. 3 Quote Link to comment Share on other sites More sharing options...
eardun Posted August 5, 2023 Report Share Posted August 5, 2023 1 hour ago, Meh said: Impressive - came up on iPhone at 1pm and click on it and S/T opens in wallet. No excuse for issues at turnstiles when it is this simple !! Yep easy; I expected this notification (popped up as I approached the ground) - just like train tickets. No queues at the south stand - straight in. Loads of people in the concourse already. 3 Quote Link to comment Share on other sites More sharing options...
Betty Swallocks Posted August 5, 2023 Report Share Posted August 5, 2023 Some chaos that was, took about a minute from walking up to the turnstile to ordering a beer. Sack the board! 2 1 Quote Link to comment Share on other sites More sharing options...
Chessels Chick Posted August 5, 2023 Report Share Posted August 5, 2023 Mine didn't work steward used his card to let me in ... Quote Link to comment Share on other sites More sharing options...
Loco Rojo Posted August 5, 2023 Report Share Posted August 5, 2023 No issue getting in to the Dolman and very simple. Lots of stewards/staff on hand to help if anyones not sure how to do it. 1 Quote Link to comment Share on other sites More sharing options...
daored Posted August 5, 2023 Report Share Posted August 5, 2023 43 minutes ago, And Its Smith said: NEW TICKET SYSTEM CHAOS SURPRISE. Queues already big Out of interest , how long has it taken you to get into the ground? Quote Link to comment Share on other sites More sharing options...
RedM Posted August 5, 2023 Report Share Posted August 5, 2023 No problem for me at all. Entered Atyeo end of the Dolman. Placed phone on top of the reader and walked straight in 2 mins ago. A steady flow of people but no queue as such. Plenty of stewards on hand helping people if needed. Concourse is very busy, you will spend longer queuing for a drink than scanning a digital ticket! Quote Link to comment Share on other sites More sharing options...
RedM Posted August 5, 2023 Report Share Posted August 5, 2023 32 minutes ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) I got a case which covers all of my phone like a book. My ticket scanned for me without any problem at all with the case Quote Link to comment Share on other sites More sharing options...
E.G.Red Posted August 5, 2023 Report Share Posted August 5, 2023 No problem at all in The South Stand Quote Link to comment Share on other sites More sharing options...
Barkhamred Posted August 5, 2023 Report Share Posted August 5, 2023 6 minutes ago, RedM said: I got a case which covers all of my phone like a book. My ticket scanned for me without any problem at all with the case Same for me 1 Quote Link to comment Share on other sites More sharing options...
James54De Posted August 5, 2023 Report Share Posted August 5, 2023 On 02/08/2023 at 13:21, Dollymarie said: The ONLY bit that makes me sad about not having physical cards anymore, is that I won’t have an actual card to add to the many I’ve collected over the years. As in they’ll just disappear from my phone wallet at the end of the season. My daughter has a season ticket this year, and I won’t have a card to put in her “box of stuff to look through when she’s grown up.” Yep, but that’s happening with everything. Boarding passes, concert tickets, etc. all things I would have previously kept. 1 Quote Link to comment Share on other sites More sharing options...
Aipearcey Posted August 5, 2023 Report Share Posted August 5, 2023 1 hour ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) Unfortunately I require an Allen key to take my case off and my ticket didn’t work today. It always works when paying in shops. In my opinion this is a club issue not mine and I won’t be carry a spare Allen key in my pocket to remove it just for matches 1 2 Quote Link to comment Share on other sites More sharing options...
Robbored Posted August 5, 2023 Report Share Posted August 5, 2023 My car share buddies and I all got in perfectly well. However the guy who sits next to me wasn’t so fortunate and couldn’t get in so had to go over to the ticket office. He reckoned that there were several others there so it obviously wasn’t as straightforward for everyone. Just a few teething problems I guess. Quote Link to comment Share on other sites More sharing options...
PhilC Posted August 5, 2023 Report Share Posted August 5, 2023 Simple enough for me. Didn't even unlock my phone. No suprises there then.... Quote Link to comment Share on other sites More sharing options...
shelts Posted August 5, 2023 Report Share Posted August 5, 2023 Quite a queue coming into the Dolman 15 minutes before kick off , City staffer with a laptop at the turnstile Quote Link to comment Share on other sites More sharing options...
Arden Red1 Posted August 5, 2023 Report Share Posted August 5, 2023 Didn't work for me in South Stand, steward said android not working then let me through Quote Link to comment Share on other sites More sharing options...
REDOXO Posted August 5, 2023 Report Share Posted August 5, 2023 They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! Quote Link to comment Share on other sites More sharing options...
Bristol_South_End Posted August 5, 2023 Report Share Posted August 5, 2023 3 minutes ago, REDOXO said: They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! I mean, respectfully if it didn't work for some people it may have been their problem? If you don't have NFC (the contactless technology) switched on then it won't work regardless of if you downloaded the ticket or not. Hopefully those people with that issue were helped to switch it on instead of just being let through as otherwise they will just have the same issue next time. Quote Link to comment Share on other sites More sharing options...
nickolas Posted August 5, 2023 Report Share Posted August 5, 2023 Worked perfectly for me ( shock!). However, the endless boredom of queuing to get up the dolman steps while your ticket is checked AGAIN is soul destroying. Then at H/T they cant be arsed to do it. 2 Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted August 5, 2023 Report Share Posted August 5, 2023 5 hours ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) Good point Dave. My case is pretty thick and I had quite a bit of trouble getting it to activate my ticket (its now showing city v Brum on 5/8 btw). I'll try this technique next game. Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted August 5, 2023 Report Share Posted August 5, 2023 (edited) 3 hours ago, Aipearcey said: Unfortunately I require an Allen key to take my case off and my ticket didn’t work today. It always works when paying in shops. In my opinion this is a club issue not mine and I won’t be carry a spare Allen key in my pocket to remove it just for matches Maybe it's the sensitivity of the receivers in the readers that need adjusting. Or we've signed off on the low power version without realising the implications. (A bit like buying a DAB radio for £35, rather than a DAB+ for £40, and thinking you've got a right result.) Edited August 5, 2023 by Sleepy1968 Quote Link to comment Share on other sites More sharing options...
A Horse With No Name Posted August 5, 2023 Report Share Posted August 5, 2023 I have Android, and a thick leather case and it worked but I had to hold it at 45 degrees to the scanner. Quote Link to comment Share on other sites More sharing options...
Roger Red Hat Posted August 5, 2023 Report Share Posted August 5, 2023 1 hour ago, Bristol_South_End said: I mean, respectfully if it didn't work for some people it may have been their problem? If you don't have NFC (the contactless technology) switched on then it won't work regardless of if you downloaded the ticket or not. Hopefully those people with that issue were helped to switch it on instead of just being let through as otherwise they will just have the same issue next time. Didn't work for me. iPhone, and Apple Pay functions with no problem. Quote Link to comment Share on other sites More sharing options...
HomerRed Posted August 5, 2023 Report Share Posted August 5, 2023 I had a struggle and also had to be let in with a card. The helpful man who sorted it made several suggestions, including running the phone from top to bottom over the scanner. I was a bit dubious when the match changed from Preston to Birmingham on the ticket while I was in the queue. I thought, I'm not that late! The date was still correct though. I have used the phone to buy stuff, so thought it would be okay. Quote Link to comment Share on other sites More sharing options...
PhilC Posted August 5, 2023 Report Share Posted August 5, 2023 (edited) 2 hours ago, REDOXO said: They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! But it did work for me, and I am on Android (with a thick phone case) So not sure what the problem was? Certainy wasn't implying the user was the problem, It was just an observation... Edited August 5, 2023 by PhilC Quote Link to comment Share on other sites More sharing options...
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