italian dave Posted August 6, 2023 Report Share Posted August 6, 2023 2 hours ago, eardun said: Another tip: I just turned automatic updates off and on and it updated straight away to 19 Aug Birmingham. 17 minutes ago, MSN Red said: This worked for me Me too. Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Report Share Posted August 6, 2023 55 minutes ago, Dollymarie said: All three of my season tickets have vanished! What phone have you got. If it’s Apple then it’s probably done what mine did earlier and just gone into ‘expired’ items. Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted August 6, 2023 Report Share Posted August 6, 2023 8 minutes ago, italian dave said: What phone have you got. If it’s Apple then it’s probably done what mine did earlier and just gone into ‘expired’ items. iPhone. Will the next game just appear then? Edit. Just found Preston game ones in the expired bit. Quote Link to comment Share on other sites More sharing options...
chowie Posted August 6, 2023 Report Share Posted August 6, 2023 4 hours ago, Sleepy1968 said: Mine too. It showed brum before that. Still got 5th August showing as the date. I honestly can't fathom how they've managed to do this. On the face of it I'd say programming error somewhere, especially if it's iterating through our opponents in game order. Maybe some counter is being incremented incorrectly when displaying the opposition. But given that it changes up and down, who knows. At least it’s not like when the new web site started up or you’d have some else’s ticket 3 Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Report Share Posted August 6, 2023 2 minutes ago, Dollymarie said: iPhone. Will the next game just appear then? Mine went to ‘expired passes’. There was a little box at the bottom of the wallet saying ‘1 expired pass’ and it was there. If you can’t see that message, try going to ‘settings/wallet and Apple pay’ and you can ‘unhide’ expired passes. Once you’ve found it you can update it as per @eardun above, by switching auto update off and on again. I doubt it’s meant to happen like this every time! Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Report Share Posted August 6, 2023 (edited) 2 hours ago, eardun said: Another tip: I just turned automatic updates off and on and it updated straight away to 19 Aug Birmingham. I am struggling to find auto updates, where is this ? Took me long enough to find expired passes 10 minutes ago, italian dave said: I doubt it’s meant to happen like this every time! I did wonder if it would do it nearer the date Edited August 6, 2023 by 1960maaan Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Report Share Posted August 6, 2023 2 minutes ago, 1960maaan said: I am struggling to find auto updates, where is this ? Took me long enough to find expired passes I did wonder if it would do it nearer the date On the ticket: top right, little circle with … inside: pass details. I think you’re probably right that it will happen anyway! 2 Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Report Share Posted August 6, 2023 3 minutes ago, italian dave said: On the ticket: top right, little circle with … inside: pass details. I think you’re probably right that it will happen anyway! Mine still isn't showing, tried it a couple of times. I'll wait until we get nearer the game, won't panic just yet. Cheers though. Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Report Share Posted August 6, 2023 25 minutes ago, italian dave said: Mine went to ‘expired passes’. There was a little box at the bottom of the wallet saying ‘1 expired pass’ and it was there. If you can’t see that message, try going to ‘settings/wallet and Apple pay’ and you can ‘unhide’ expired passes. Once you’ve found it you can update it as per @eardun above, by switching auto update off and on again. I doubt it’s meant to happen like this every time! I agree. My wife’s ticket auto updated to 19 Aug Birmingham without her doing anything - that prompted me to switch auto updates off and on which worked for me (it may have happened automatically at some point I guess). She tells me that hers worked because, unlike me, she doesn’t bother looking at it every 5 mins!!! That’s probably the best tip (although I think I’d still check it 48 hours before the match!) 1 Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Report Share Posted August 6, 2023 9 minutes ago, 1960maaan said: Mine still isn't showing, tried it a couple of times. I'll wait until we get nearer the game, won't panic just yet. Cheers though. Yeah, no need to panic, I’m sure. It can’t be meant to happen like this. It’s called ‘automatic’ updates for a reason!! Still, gives us something else to talk about after an indifferent home game! 1 1 Quote Link to comment Share on other sites More sharing options...
BasSavage88 Posted August 6, 2023 Report Share Posted August 6, 2023 Tickets refresh 3 days before the game..why the **** are people worried 2 weeks before the game? 1 Quote Link to comment Share on other sites More sharing options...
MelksRed Posted August 6, 2023 Report Share Posted August 6, 2023 On 05/08/2023 at 18:16, Arden Red1 said: Didn't work for me in South Stand, steward said android not working then let me through What shite.....the only person in our group not to get in was using an iphone Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted August 6, 2023 Report Share Posted August 6, 2023 12 minutes ago, BasSavage88 said: Tickets refresh 3 days before the game..why the **** are people worried 2 weeks before the game? Where did I say I was worried? I just don’t like my phone doing things I haven’t asked it to do 5 1 Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Report Share Posted August 6, 2023 11 minutes ago, BasSavage88 said: Tickets refresh 3 days before the game..why the **** are people worried 2 weeks before the game? Because its new tech and nobody told us what the **** to expect . You just get used to having a ticket on your phone, it disappears , I would be surprised if they were no questions . I'm waiting for this to start on my whats app group , probably as soon as the first ones notice it's gone. Quote Link to comment Share on other sites More sharing options...
BasSavage88 Posted August 6, 2023 Report Share Posted August 6, 2023 2 minutes ago, 1960maaan said: Because its new tech and nobody told us what the **** to expect . They told you new tickets would appear 3 days before a game Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Report Share Posted August 6, 2023 16 minutes ago, BasSavage88 said: They told you new tickets would appear 3 days before a game Many of us ( I imagine) didn't see that. I assumed it would work that way but being a bit suspicious of new tech it still makes me nervous when things disappear you didn't expect too. Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Report Share Posted August 6, 2023 Just now, 1960maaan said: Many of us ( I imagine) didn't see that. I assumed it would work that way but being a bit suspicious of new tech it still makes me nervous when things disappear you didn't expect too. @1960maaan have you found it now? (In expired passes) Quote Link to comment Share on other sites More sharing options...
pongo88 Posted August 6, 2023 Report Share Posted August 6, 2023 I’ve followed all the tips given above (thanks) and then the pass showed the Birmingham match, but it was in the expired passes section for some reason. Then after selecting the “unhide” option it moved back to being a live pass. This is fascinating but there must be better ways of spending my time 1 1 Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Report Share Posted August 6, 2023 7 minutes ago, pongo88 said: I’ve followed all the tips given above (thanks) and then the pass showed the Birmingham match, but it was in the expired passes section for some reason. Then after selecting the “unhide” option it moved back to being a live pass. This is fascinating but there must be better ways of spending my time I think we may find that if we don’t keep looking at/for it so much, all of this may happen automatically! That is certainly my wife’s experience - she only looked when I asked her to check hers (after mine had gone to expired) and hers was still in live and already updated to Brum on 19th. Whereas I was looking at it regularly and then saw it had moved to expired. 3 Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 7, 2023 Report Share Posted August 7, 2023 8 hours ago, eardun said: @1960maaan have you found it now? (In expired passes) Yep thanks , in expired passes . Didn't seem to change over last night, but showing Brum now. 1 Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 7, 2023 Report Share Posted August 7, 2023 9 hours ago, eardun said: I think we may find that if we don’t keep looking at/for it so much, all of this may happen automatically! That is certainly my wife’s experience - she only looked when I asked her to check hers (after mine had gone to expired) and hers was still in live and already updated to Brum on 19th. Whereas I was looking at it regularly and then saw it had moved to expired. On the plus side, I don’t think I’d ever realised before that I had this ‘expired pass’ area. I was able to clear out half a dozen old covid passes! 1 Quote Link to comment Share on other sites More sharing options...
Redtucks Posted August 7, 2023 Report Share Posted August 7, 2023 11 hours ago, BasSavage88 said: They told you new tickets would appear 3 days before a game They didn't tell you that your Preston ticket would disappear, be replaced by your Birmingham ticket before reverting to Preston though, did they? Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 7, 2023 Report Share Posted August 7, 2023 16 minutes ago, Redtucks said: They didn't tell you that your Preston ticket would disappear, be replaced by your Birmingham ticket before reverting to Preston though, did they? I don’t think they said anything about days 3 to 14! Stop worrying about what’s happening until we get to day 3! Quote Link to comment Share on other sites More sharing options...
Redtucks Posted August 7, 2023 Report Share Posted August 7, 2023 10 minutes ago, italian dave said: I don’t think they said anything about days 3 to 14! Stop worrying about what’s happening until we get to day 3! Just replying to what has been told or not told. I'm not worrying because I've got a physical card. Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 7, 2023 Report Share Posted August 7, 2023 (edited) 9 minutes ago, Redtucks said: Just replying to what has been told or not told. I'm not worrying because I've got a physical card. Well get your own thread then Did your card work Saturday? Ironically, after all the pre game fuss, when I went in the only person having a problem was someone with a physical card! Edited August 7, 2023 by italian dave 1 Quote Link to comment Share on other sites More sharing options...
BCFC1512 Posted August 7, 2023 Report Share Posted August 7, 2023 13 hours ago, Dollymarie said: iPhone. Will the next game just appear then? Edit. Just found Preston game ones in the expired bit. I unhide all mine, turned auto updated off then back on now all showing Birmingham game Quote Link to comment Share on other sites More sharing options...
Redtucks Posted August 7, 2023 Report Share Posted August 7, 2023 33 minutes ago, italian dave said: Well get your own thread then Did your card work Saturday? Ironically, after all the pre game fuss, when I went in the only person having a problem was someone with a physical card! Yes, worked fine. Sorry I posted on a thread that I shouldn't have!!! 1 Quote Link to comment Share on other sites More sharing options...
BasSavage88 Posted August 7, 2023 Report Share Posted August 7, 2023 1 hour ago, Redtucks said: They didn't tell you that your Preston ticket would disappear, be replaced by your Birmingham ticket before reverting to Preston though, did they? No, they said it would refresh 3 days before the game. Why people need to constantly see their season ticket is beyond me especially people who don't have a grasp on technology. 1 Quote Link to comment Share on other sites More sharing options...
semblar Posted August 7, 2023 Report Share Posted August 7, 2023 Six STs on one phone, now I had them all, no problems at all selecting and scanning for everybody - hardly any different to handing out the STs and collecting them back after the turnstiles 2 Quote Link to comment Share on other sites More sharing options...
Red-Robbo Posted August 7, 2023 Report Share Posted August 7, 2023 1 hour ago, BasSavage88 said: No, they said it would refresh 3 days before the game. Why people need to constantly see their season ticket is beyond me especially people who don't have a grasp on technology. Due to the vastly different things we're all seeing on our phones, the worry is the people who set up this system don't have a grasp on technology... 1 Quote Link to comment Share on other sites More sharing options...
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