mattjb

Any kids without any football allegiances in their family will be gravitating towards us if they want to watch games live. The gashead in work was also saying he knows a gas family and one of their kids watches City with his mates because he refused to watch the gas at their dump!

I happened to be working with a gashead last week and he said he’d been to a gig at AG and was really impressed with the facilities. He also said he wouldn’t dream of taking his daughter to a game at the mem because of how bad the situation is with portaloos for toilets etc. Must have cost them a lot of future fans.

Look at the amount of kids,women and families at games nowadays.These days the stadium and its facilities make it much more of an option for people that probably won’t have come to games years ago. It’s one of the main reasons the gas lag so far behind us with their aging fan base and portaloos

Some season ticket holders will have upgraded to different seats it being a big game and fairly cheap, my sister and nephew did. some of the issues could be down to people having seats in their basket and not being able to pay, then after a set time they become available again. Would explain the fluctuations in availability

It’s been like it for years, I used to get the same problems when I had membership instead of a ST and that was at least 2 years ago

Surely failing to get this sorted will be costing them in some lost sales , imagine if you are someone who doesn’t go very often but on a Saturday morning decide to go to game and have payment problems . Rather than wait in a queue on the phone they’d be likely to say **** it I won’t bother

Have you tried a card in a partner/ family member’s name ? Worked for me. Also try change of browser or device as suggested above. Hope you get it sorted

I never have any issues with any of my cards buying anything online or anywhere else so as you say it’s got to be something in their online payment system . At least now we know we can try a different card, browser or device before resorting to the dreaded phone call!

Glad it’s sorted for you , and good to see feelings are mutual!

Hope it gets sorted for you mate, as much as I dislike the gas ,genuine fans deserve to get tickets ( and hopefully watch them get a good thrashing from Norwich!)

Given their track record you think that an in house system would be better?!

Yep poor organisation but if you think that is bad take yourself over to gaschat and have a look, the gas are making Bristol sport look like a slick and well organised!

Looking forward to a cup of tea and a nice browse on gaschat when I get home from work, should be most entertaining

Whenever you think things like ticketing are a bit of a shambles at City they just have to outdo us!

You’d think on a day like today when you’ve only got 24hrs to buy your ST seats for a cup game that they’d have several help lines open to sort problems. That would be far too organised for Bristol sport though

Yep , mine was just a problem with payment rather than accessing tickets

My boss has bought mine and my daughters season tickets for the last 2 seasons ( bloody nice bloke!)

Both mine were Visa and pretty sure the missus card was visa as well . Like you said I’ve had to phone up before now and card works when done over the phone. Anyway , jolly decent of the other half to buy my tickets I say!

Did you click on this bit?

Nice one, good that you got it sorted

I tried 2 cards in my own name with same outcome. Tried the missus card and went through fine.Can you try another card in a family member’s/ partner etc name?

They are charging OAPs an extra fiver to cover all the people that didn’t pay the £1.25 fee like me , cheers mucker

same here, had a problem with payment ( standard for me with Bristol sport) , messed about a bit and ended up using the missus’s card and paid no fees

Same here!