flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 Like most others I have spent an hour and a half trying to return to the West (Williams) stand and still getting the same crap ie.. not allowed. I was moved to the south stand and had same problems last year.. David Lloyd you were wrong again... Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 10 minutes ago, RedLionLad said: Just been on the phone and paid for the 3 seats we wanted in W16. All in all, very happy with the service from BCFC. Maybe anyone having a problem online should phone instead. How can anyone be happy with the service? Have managed to get in the q on the phone but bombarded with messages saying it's easier to book online. What a farce! Link to comment Share on other sites More sharing options...
RedLionLad Posted March 29, 2016 Report Share Posted March 29, 2016 1 minute ago, ashton_fan said: How can anyone be happy with the service? Have managed to get in the q on the phone but bombarded with messages saying it's easier to book online. What a farce! Why shouldn't I be happy? I phoned BCFC and bought 3 season tickets. Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 Tried the phone lots of times, sent email, and lest messages still not got any satisfaction Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 1 minute ago, RedLionLad said: Why shouldn't I be happy? I phoned BCFC and bought 3 season tickets. But you're meant to book online, the phones can't cope with the numbers. Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 sorry Left messages Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 2 minutes ago, flipflopcity said: Tried the phone lots of times, sent email, and lest messages still not got any satisfaction Keep redialling the phone, eventually you get in the q Link to comment Share on other sites More sharing options...
RedLionLad Posted March 29, 2016 Report Share Posted March 29, 2016 2 minutes ago, ashton_fan said: But you're meant to book online, the phones can't cope with the numbers. Really? I've got my tickets. They seemed to cope pretty well for me. Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 now in q .. will I get cut off ? Link to comment Share on other sites More sharing options...
Chivs Posted March 29, 2016 Report Share Posted March 29, 2016 19 minutes ago, glynriley said: Scrap that, I am being thick. Yeah, well, obviously. Perhaps you'd like to explain why you are being thick so that I people can see where you went wrong. Because it's so obvious.... Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 2 minutes ago, flipflopcity said: now in q .. will I get cut off ? I've been on for 25 mins, not cut off so far Link to comment Share on other sites More sharing options...
The Original OTIB Posted March 29, 2016 Report Share Posted March 29, 2016 Don't concern yourselves with getting the seat that you "want". Per the small print: "Due to the redevelopment all seats purchased may be subject to change". Prepare to be shuffled at will. The suits will dictate. Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 Still in Q Link to comment Share on other sites More sharing options...
WhistleHappy Posted March 29, 2016 Report Share Posted March 29, 2016 1 hour ago, Dollymarie said: ....It might just be the sheer weight of people trying to reserve seats that's causing problems .....cheeky sods, so they only wabt the beautiful people and pretty young things in their posh new stand then? Thats out of order that, pure BS at its worst, proper Billy Big bollocks now we're in the Championship with a nicely tittyvated up new ground... They couldve told us about this last year to give us porkers a chance to diet and lose a few pounds.. Whats the target weight anyway? ...... Might stand a chance I suppose if I get out for a run and start munching lettuce, how long have we got? ... But its a bit much treating their larger fans like this, pffft. Link to comment Share on other sites More sharing options...
glynriley Posted March 29, 2016 Report Share Posted March 29, 2016 16 minutes ago, Chivs said: Yeah, well, obviously. Perhaps you'd like to explain why you are being thick so that I people can see where you went wrong. Because it's so obvious.... Well, I'm guessing, (as I'm a bit thick) the or renew where they currently sit bit refers to their new/current seats in other parts of the ground. If I've got that wrong as well I'm proper confused. Link to comment Share on other sites More sharing options...
... Posted March 29, 2016 Report Share Posted March 29, 2016 3 minutes ago, WhistleHappy said: .....cheeky sods, so they only wabt the beautiful people and pretty young things in their posh new stand then? Thats out of order that, pure BS at its worst, proper Billy Big bollocks now we're in the Championship with a nicely tittyvated up new ground... They couldve told us about this last year to give us porkers a chance to diet and lose a few pounds.. Whats the target weight anyway? ...... Might stand a chance I suppose if I get out for a run and start munching lettuce, how long have we got? ... But its a bit much treating their larger fans like this, pffft. 'Beautiful people and pretty young things'?? Just where exactly are these people going to be bussed in from?? Uncle TFR Link to comment Share on other sites More sharing options...
BS4 on Tour... Posted March 29, 2016 Report Share Posted March 29, 2016 26 minutes ago, RedLionLad said: Really? I've got my tickets. They seemed to cope pretty well for me. I'm sure you don't mean to come across as smug, and it's great that you've had a good purchasing experience but lots of us have obviously encountered problems. I rang about 30 times from 9.50am but just kept getting a recorded message about it being easier to purchase online and then got cut off - every time. Whilst ringing I was trying to sort it online and it just wouldn't work unless you let the site choose the seats for you. So, like some above I've bought three season tickets, but not in the seats I was trying to select for nearly an hour. It really isn't good enough...we are so amateur in some ways off the pitch...and it causes so many unnecessary frustrations. Link to comment Share on other sites More sharing options...
RedLionLad Posted March 29, 2016 Report Share Posted March 29, 2016 8 minutes ago, WhistleHappy said: .....cheeky sods, so they only wabt the beautiful people and pretty young things in their posh new stand then? Thats out of order that, pure BS at its worst, proper Billy Big bollocks now we're in the Championship with a nicely tittyvated up new ground... They couldve told us about this last year to give us porkers a chance to diet and lose a few pounds.. Whats the target weight anyway? ...... Might stand a chance I suppose if I get out for a run and start munching lettuce, how long have we got? ... But its a bit much treating their larger fans like this, pffft. I must have sneaked in under the radar. Link to comment Share on other sites More sharing options...
RedLionLad Posted March 29, 2016 Report Share Posted March 29, 2016 2 minutes ago, BS4 on Tour... said: I'm sure you don't mean to come across as smug, and it's great that you've had a good purchasing experience but lots of us have obviously encountered problems. I rang about 30 times from 9.50am but just kept getting a recorded message about it being easier to purchase online and then got cut off - every time. Whilst ringing I was trying to sort it online and it just wouldn't work unless you let the site choose the seats for you. So, like some above I've bought three season tickets, but not in the seats I was trying to select for nearly an hour. It really isn't good enough...we are so amateur in some ways off the pitch...and it causes so many unnecessary frustrations. Not smug, just lucky I guess. Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 Finaly got through to Sue.. and booked for the West Stand.. It my be of interest Sue Said that if you were relocated from the Williams you need to say you don't want to renew your current seats so you then get an option to move... Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 Got in by phone eventually after 45 minutes, so got tickets although not the ones I'd planned to, what a shambles Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 Simple when you know how.. if only that was made clear.. Link to comment Share on other sites More sharing options...
Bristol Rob Posted March 29, 2016 Report Share Posted March 29, 2016 1 minute ago, flipflopcity said: Simple when you know how.. if only that was made clear.. Maybe the club could make some sort of intuitive video that could help....... Key word: Intuitive. Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 3 minutes ago, Bristol Rob said: Maybe the club could make some sort of intuitive video that could help....... Key word: Intuitive. Yes, they should have made a video 'How to book by phone when the online doesn't work' Link to comment Share on other sites More sharing options...
DingleRed Posted March 29, 2016 Report Share Posted March 29, 2016 Well I've been trying to get a seat in W12, W13, W14, W15,W16 online. Click on green seat - none available blah! However, if you want W17 they are available so what the hell is going on?? Link to comment Share on other sites More sharing options...
ashton_fan Posted March 29, 2016 Report Share Posted March 29, 2016 3 minutes ago, DingleRed said: Well I've been trying to get a seat in W12, W13, W14, W15,W16 online. Click on green seat - none available blah! However, if you want W17 they are available so what the hell is going on?? You can select seats from W17, but I don't think you can then 'add to basket' Link to comment Share on other sites More sharing options...
DingleRed Posted March 29, 2016 Report Share Posted March 29, 2016 Has anyone bought online in the last couple of hours? Link to comment Share on other sites More sharing options...
CodeRed Posted March 29, 2016 Report Share Posted March 29, 2016 Just renewed my Dolman seat online. I'm not sure if people are aware (I wasn't, and only went online to check my details etc) but if you were in the Williams previously and wish to remain in your Dolman/South Stand seat (like me) you can renew from today. I assumed I would have to wait for period 2 but the system was offering me my seat so I grabbed it before BS could mess up and sell it to someone else - which has happened to me in the past! CR Link to comment Share on other sites More sharing options...
Bob Taylor is GOD Posted March 29, 2016 Report Share Posted March 29, 2016 5 minutes ago, DingleRed said: Has anyone bought online in the last couple of hours? Because the "select seats" doesn't work, I selected best available and changed them when I (eventually) got through on the phone! Link to comment Share on other sites More sharing options...
flipflopcity Posted March 29, 2016 Report Share Posted March 29, 2016 Has anyone managed to take Sue's avise .." say you don't want to renew your current seats so you then get an option to move... " and then been able to book tickets in the new stand ? Link to comment Share on other sites More sharing options...
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