semblar Posted April 4, 2016 Report Share Posted April 4, 2016 Quote Your queue number: 868Number of users in queue ahead of you: 62 It is your turnExpected arrival time on the website: 10:06 The queue is paused.Thank you for waiting. You are now being redirected to the website. You're almost there. You will be redirected to the website as soon as possible. Your estimated wait time is: 3 minutes Fair play - that is far better than having the website crash repeatedly and building frustration.... Link to comment Share on other sites More sharing options...
Dollymarie Posted April 4, 2016 Report Share Posted April 4, 2016 I got straight through and mine are all sorted. I had to check a few times it had actually all worked correctly! Link to comment Share on other sites More sharing options...
Snufflelufagus Posted April 4, 2016 Report Share Posted April 4, 2016 what a load of rubbish. says my ticket was already taken even though It first appears as reservered. Can't get through on phone. Link to comment Share on other sites More sharing options...
The Gasbuster Posted April 4, 2016 Report Share Posted April 4, 2016 Tried getting on at 9.55, and it said my ticket was already allocated ! Went back at 10.01, and it was available. Sailed through the renewal process. All as was detailed in the video, so as above, fair play ! Link to comment Share on other sites More sharing options...
View from the Dolman Posted April 4, 2016 Report Share Posted April 4, 2016 Yep, real easy for me too. Easy to pick a new stand seat without first declining my existing seat. Link to comment Share on other sites More sharing options...
Dollymarie Posted April 4, 2016 Report Share Posted April 4, 2016 2 minutes ago, Snufflelufagus said: what a load of rubbish. says my ticket was already taken even though It first appears as reservered. Can't get through on phone. Try again now, I had that until it was after 10am, and then it let me buy them. Link to comment Share on other sites More sharing options...
Snufflelufagus Posted April 4, 2016 Report Share Posted April 4, 2016 have tried again. managed to buy 2 for friends but not my own. Link to comment Share on other sites More sharing options...
Guest Posted April 4, 2016 Report Share Posted April 4, 2016 2 minutes ago, Dollymarie said: Try again now, I had that until it was after 10am, and then it let me buy them. Been clicking, reclicking, logging in and out, still not working Link to comment Share on other sites More sharing options...
Dollymarie Posted April 4, 2016 Report Share Posted April 4, 2016 1 minute ago, Snufflelufagus said: have tried again. managed to buy 2 for friends but not my own. Are you moving stands, or renewing your own current seat? If you're moving you have to decline your current seat first. Link to comment Share on other sites More sharing options...
Red Exile Posted April 4, 2016 Report Share Posted April 4, 2016 Very smooth. Transferred stands, no problem. All done in under 10 mins - pleasantly surprised! Just need to try to move nearer a friend when all the reservations have been released. Link to comment Share on other sites More sharing options...
Dollymarie Posted April 4, 2016 Report Share Posted April 4, 2016 1 minute ago, 29AR said: Been clicking, reclicking, logging in and out, still not working Press control f5, then try, otherwise it might just be a capacity issue for the moment. Link to comment Share on other sites More sharing options...
Snufflelufagus Posted April 4, 2016 Report Share Posted April 4, 2016 1 minute ago, Dollymarie said: Are you moving stands, or renewing your own current seat? If you're moving you have to decline your current seat first. staying in same seat Link to comment Share on other sites More sharing options...
Wilksi Posted April 4, 2016 Report Share Posted April 4, 2016 Most painless thing ive ever done with city and tickets!!! Logged in at 9.30. refreshed at 10.00 and add season ticket is there. Didn't want to renew in Dolman, so clicked add, then took me to the Stadium plan, clicked W15 and then picked the 5 seats at the end of a row that I wanted. Realised I had to add them as PLUS memberships as it wouldn't let it do under normal Adult (me being thick) and then paid for them. All in all done within 2 mins. Well done Bristol Sport, I'm impressed Link to comment Share on other sites More sharing options...
View from the Dolman Posted April 4, 2016 Report Share Posted April 4, 2016 3 minutes ago, Dollymarie said: Are you moving stands, or renewing your own current seat? If you're moving you have to decline your current seat first. Worked for me moving stands without declining my existing seat. Link to comment Share on other sites More sharing options...
Dollymarie Posted April 4, 2016 Report Share Posted April 4, 2016 1 minute ago, Snufflelufagus said: staying in same seat You might have to keep trying whilst getting in the queue to ring them then sorry. I'm out of ideas. Link to comment Share on other sites More sharing options...
Guest Posted April 4, 2016 Report Share Posted April 4, 2016 3 minutes ago, Dollymarie said: Press control f5, then try, otherwise it might just be a capacity issue for the moment. No joy no matter what I do. In the phone queue from a few minutes after 10am once it failed a few times so hopefully not too much longer to wait. Link to comment Share on other sites More sharing options...
Stoke_Gifford_Red Posted April 4, 2016 Report Share Posted April 4, 2016 Mine has just been renewed in the Atyeo, although was charged £301 each instead of the £299 advertised. Link to comment Share on other sites More sharing options...
Snufflelufagus Posted April 4, 2016 Report Share Posted April 4, 2016 managed to do it by picking new seat in basket (even though am staying in same stand atyeo) Link to comment Share on other sites More sharing options...
Drew Peacock Posted April 4, 2016 Report Share Posted April 4, 2016 3 minutes ago, View from the Dolman said: Worked for me moving stands without declining my existing seat. Yes, same here. Made me a bit nervous as whether it would work, but it all seems to have gone through. Link to comment Share on other sites More sharing options...
Red Exile Posted April 4, 2016 Report Share Posted April 4, 2016 6 minutes ago, View from the Dolman said: Worked for me moving stands without declining my existing seat. same here…moving to the Dolman from the Ateyo Link to comment Share on other sites More sharing options...
Drew Peacock Posted April 4, 2016 Report Share Posted April 4, 2016 2 minutes ago, Stoke_Gifford_Red said: Mine has just been renewed in the Atyeo, although was charged £301 each instead of the £299 advertised. That is because their is a £2 booking fee per ticket!!! Link to comment Share on other sites More sharing options...
Stoke_Gifford_Red Posted April 4, 2016 Report Share Posted April 4, 2016 1 minute ago, Drew Peacock said: That is because ther is a £2 booking fee per ticket!!! Oops, must have missed that! Link to comment Share on other sites More sharing options...
Corsham Ed Posted April 4, 2016 Report Share Posted April 4, 2016 After waiting in the queue, got redireted and boom " Sorry, the server is currently too busy, please try again later" At least I have all week. Link to comment Share on other sites More sharing options...
Drew Peacock Posted April 4, 2016 Report Share Posted April 4, 2016 Just now, Stoke_Gifford_Red said: Oops, must have missed that! It is in the small print. I am not quite sure what the point is as it is a compulsory fee that you cannot avoid and just irritates people. Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 4, 2016 Report Share Posted April 4, 2016 Just now, Drew Peacock said: It is in the small print. I am not quite sure what the point is as it is a compulsory fee that you cannot avoid and just irritates people. 12000 renewals = £24,000 think that maybe the point . Link to comment Share on other sites More sharing options...
Dollymarie Posted April 4, 2016 Report Share Posted April 4, 2016 6 minutes ago, Stoke_Gifford_Red said: Mine has just been renewed in the Atyeo, although was charged £301 each instead of the £299 advertised. 2 minutes ago, Drew Peacock said: It is in the small print. I am not quite sure what the point is as it is a compulsory fee that you cannot avoid and just irritates people. Yes, rather naughty of them. If all of us renew our season tickets, that's a sneaky £25k in the clubs pocket. Alright for some hey? Link to comment Share on other sites More sharing options...
COACH2 Posted April 4, 2016 Report Share Posted April 4, 2016 I ve just tried renewing and get the following error message The following subscription(s) cannot be renewed online. It seems that your seats are already occupied: 2015/16 Bristol City Season Ticket, xxxx, Nxxxxx Please contact the back office to renew these subscriptions manually. What is going on! Link to comment Share on other sites More sharing options...
Hartcliffe red Posted April 4, 2016 Report Share Posted April 4, 2016 Managed to renew mine and mrs in atyeo,very easy online for me Link to comment Share on other sites More sharing options...
Vincent Vega Posted April 4, 2016 Report Share Posted April 4, 2016 Just now, COACH2 said: I ve just tried renewing and get the following error message The following subscription(s) cannot be renewed online. It seems that your seats are already occupied: 2015/16 Bristol City Season Ticket, xxxx, Nxxxxx Please contact the back office to renew these subscriptions manually. What is going on! Click ok and you will go to the next page ,happened to me as well Link to comment Share on other sites More sharing options...
Guest Posted April 4, 2016 Report Share Posted April 4, 2016 5 minutes ago, COACH2 said: I ve just tried renewing and get the following error message The following subscription(s) cannot be renewed online. It seems that your seats are already occupied: 2015/16 Bristol City Season Ticket, xxxx, Nxxxxx Please contact the back office to renew these subscriptions manually. What is going on! I had exactly that and couldn't get around it. Just managed to book mine by phone, was about 25 minutes on hold. I think/ am guessing the problem is that the club assigned seats nominally to Ateyo Season Ticket holders last season. The seat I've been assigned this season per the email I've just got is different. Perhaps some people's assigned seat from last year has been allocated to someone else who has renewed, prompting the message. Link to comment Share on other sites More sharing options...
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