sticks 1969 Posted May 31, 2023 Author Report Share Posted May 31, 2023 Received this today from the rewards team load of bollox Quote Link to comment Share on other sites More sharing options...
Bristol Rob Posted May 31, 2023 Report Share Posted May 31, 2023 30 minutes ago, shelts said: Is today the last day to redeem? 5pm today according to the blurb on the website from yonks back, at which point they expire. Guess what we all have now is next seasons nothing-points. Quote Link to comment Share on other sites More sharing options...
shelts Posted May 31, 2023 Report Share Posted May 31, 2023 I’ve been on and redeemed my points . It left with 15 points . Well happy with the Father’s Day card , dog collar, lunch box and gift voucher Quote Link to comment Share on other sites More sharing options...
sh1t_ref_again Posted May 31, 2023 Report Share Posted May 31, 2023 Just managed to go on and use up the 800 points I had, can watch all the pre-season games, bit annoying you can only purchase 1 £5 shop voucher and have a dog collar to waste the last 200 points, but luckily I also have a dog (not sure the Mrs is going to be impressed when I replace the one she bought!!) Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 2, 2023 Report Share Posted June 2, 2023 I purchased a bunch of stuff (lunch box, water bottle, boot bag and a Father’s Day card) because of the points expiring on the 31st, but haven’t had an email acknowledgement, nor has any stuff arrived yet. Has anyone else had the same? It’s now not letting me log in as it’s “under maintenance.” Quote Link to comment Share on other sites More sharing options...
1960maaan Posted June 2, 2023 Report Share Posted June 2, 2023 31 minutes ago, Dollymarie said: I purchased a bunch of stuff (lunch box, water bottle, boot bag and a Father’s Day card) because of the points expiring on the 31st, but haven’t had an email acknowledgement, nor has any stuff arrived yet. Has anyone else had the same? It’s now not letting me log in as it’s “under maintenance.” Did you arrange to pick them up ? If so might be worth ringing the shop. I just went on to link a card to get some points for next year, says the site is preparing for the 23/24 Season. Probably not worth looking again until after Christmas, if this season launch was anything to go by. Quote Link to comment Share on other sites More sharing options...
frenchred Posted June 2, 2023 Report Share Posted June 2, 2023 55 minutes ago, Dollymarie said: I purchased a bunch of stuff (lunch box, water bottle, boot bag and a Father’s Day card) because of the points expiring on the 31st, but haven’t had an email acknowledgement, nor has any stuff arrived yet. Has anyone else had the same? It’s now not letting me log in as it’s “under maintenance.” I had the same, they do eventually arrive but mine was the best part of 4 weeks! Quote Link to comment Share on other sites More sharing options...
Chris Martin CM9 Posted June 2, 2023 Report Share Posted June 2, 2023 Ordered a calendar on the 8th of February and still not arrived. Went into the shop to ask, got told to e-mail so i did and didn't get a response. Ordered a Sam bell signed photo a month ago as well and still not arrived. Don't even know if its printed signed or real signature. Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 2, 2023 Report Share Posted June 2, 2023 6 hours ago, frenchred said: I had the same, they do eventually arrive but mine was the best part of 4 weeks! How long ago did you order your stuff? Mine was on the 22nd of May, so I just wondered how recently yours was that took 4 weeks? Quote Link to comment Share on other sites More sharing options...
frenchred Posted June 2, 2023 Report Share Posted June 2, 2023 5 hours ago, Dollymarie said: How long ago did you order your stuff? Mine was on the 22nd of May, so I just wondered how recently yours was that took 4 weeks? I ordered on 2nd may and it arrived last week Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 3, 2023 Report Share Posted June 3, 2023 8 hours ago, frenchred said: I ordered on 2nd may and it arrived last week Thank you, I might ring them next week as I’d like the Father’s Day card in time obviously! Quote Link to comment Share on other sites More sharing options...
Frenchay Red Posted June 3, 2023 Report Share Posted June 3, 2023 2 hours ago, Dollymarie said: Thank you, I might ring them next week as I’d like the Father’s Day card in time obviously! Keep us posted please. I also ordered a boot bag and bottle for my grandson around the same time as you placed your order. No conformation email, though it was showing on my rewards page that I had traded my points for these items. Now, of course, the rewards page has gone! Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 3, 2023 Report Share Posted June 3, 2023 56 minutes ago, Frenchay Red said: Keep us posted please. I also ordered a boot bag and bottle for my grandson around the same time as you placed your order. No conformation email, though it was showing on my rewards page that I had traded my points for these items. Now, of course, the rewards page has gone! Exactly the same as me, I’ve had nothing, despite the website saying I would receive a confirmation email shortly 1 Quote Link to comment Share on other sites More sharing options...
frenchred Posted June 3, 2023 Report Share Posted June 3, 2023 37 minutes ago, Dollymarie said: Exactly the same as me, I’ve had nothing, despite the website saying I would receive a confirmation email shortly I did drop them an e mail on the third week of waiting, not sure if this had any impact or not Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 3, 2023 Report Share Posted June 3, 2023 49 minutes ago, frenchred said: I did drop them an e mail on the third week of waiting, not sure if this had any impact or not Can you let me know the address you emailed please, I’ll do that Quote Link to comment Share on other sites More sharing options...
Sir Geoff Posted June 3, 2023 Report Share Posted June 3, 2023 8 hours ago, Dollymarie said: Can you let me know the address you emailed please, I’ll do that rewards@bristol-sport.co.uk 1 1 Quote Link to comment Share on other sites More sharing options...
sticks 1969 Posted June 3, 2023 Author Report Share Posted June 3, 2023 3 minutes ago, Sir Geoff said: rewards@bristol-sport.co.uk Tom was the guy from the rewards team that said people had points to burn and they were trying to get some more stock in before the end of may I could probably scratch the end of his nose here in burnham Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 5, 2023 Report Share Posted June 5, 2023 Had this this morning Quote Good morning, Apologies that you still have not received your items. We had technical issues with the confirmation email, but I can confirm that your order was placed successfully. I will be speaking to the delivery team today to ensure that all Father’s Day cards are sent out as a high priority so you will be receiving it before the 18th. We have experienced longer delivery times than usual due to postal strikes and bank holidays, So we have been catching up on delayed orders. Thank you for your patience. If you have any other questions, please get in touch. Kind regards, Tom Quote Link to comment Share on other sites More sharing options...
Bristol Rob Posted June 5, 2023 Report Share Posted June 5, 2023 29 minutes ago, Dollymarie said: Had this this morning What postal strikes? Must have missed them. Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted June 8, 2023 Report Share Posted June 8, 2023 My stuff finally arrived today, can’t help but think it was as a result of my email. . . 1 Quote Link to comment Share on other sites More sharing options...
Frenchay Red Posted June 8, 2023 Report Share Posted June 8, 2023 2 hours ago, Dollymarie said: My stuff finally arrived today, can’t help but think it was as a result of my email. . . Glad to hear that. I sent them an email as well. Had a prompt reply today saying that I should receive my two items next week Quote Link to comment Share on other sites More sharing options...
Bristol Rob Posted July 10, 2023 Report Share Posted July 10, 2023 Have any of you who cashed in your reward points for a code to watch the pre season games received them yet? Quote Link to comment Share on other sites More sharing options...
Revitalised Red Posted July 10, 2023 Report Share Posted July 10, 2023 13 minutes ago, Bristol Rob said: Have any of you who cashed in your reward points for a code to watch the pre season games received them yet? Mine came through last week (4th). 1 Quote Link to comment Share on other sites More sharing options...
italian dave Posted July 10, 2023 Report Share Posted July 10, 2023 (edited) 52 minutes ago, Bristol Rob said: Have any of you who cashed in your reward points for a code to watch the pre season games received them yet? Yes, had mine too. Also the 4th. Sounds like you might need to get onto them. Edited July 10, 2023 by italian dave 1 Quote Link to comment Share on other sites More sharing options...
Bristol Rob Posted July 10, 2023 Report Share Posted July 10, 2023 50 minutes ago, Revitalised Red said: Mine came through last week (4th). 13 minutes ago, italian dave said: Yes, had mine too. Also the 4th. Sounds like you might need to get onto them. Or I could just check my emails and see that they sent them to me on thr 4th. #Fail 3 Quote Link to comment Share on other sites More sharing options...
Davefevs Posted July 10, 2023 Report Share Posted July 10, 2023 2 hours ago, Bristol Rob said: Have any of you who cashed in your reward points for a code to watch the pre season games received them yet? Not had mine either….no email. Quote Link to comment Share on other sites More sharing options...
petehinton Posted July 10, 2023 Report Share Posted July 10, 2023 Got an email to say to trade my points for pre season game codes. Clicked through and the website is under maintenance until the season starts so seemingly you can’t trade anything anymore. Brilliant Quote Link to comment Share on other sites More sharing options...
Silvio Dante Posted July 10, 2023 Report Share Posted July 10, 2023 41 minutes ago, petehinton said: Got an email to say to trade my points for pre season game codes. Clicked through and the website is under maintenance until the season starts so seemingly you can’t trade anything anymore. Brilliant Tbf it depends when you had that mail. For as poor as the rewards have been managed to date, they were always consistent that they’d drop off at the end of May so as at today, you have no points to trade Quote Link to comment Share on other sites More sharing options...
petehinton Posted July 10, 2023 Report Share Posted July 10, 2023 43 minutes ago, Silvio Dante said: Tbf it depends when you had that mail. For as poor as the rewards have been managed to date, they were always consistent that they’d drop off at the end of May so as at today, you have no points to trade But my points….my pooooiiiinnttttssss, give them back!!! Quote Link to comment Share on other sites More sharing options...
Davefevs Posted July 10, 2023 Report Share Posted July 10, 2023 I contacted Jerry via Twitter DMs, he gave me my codes via DM. No email though, not in junk either. Quote Link to comment Share on other sites More sharing options...
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