Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 http://www.firstgreatwestern.co.uk/Content.aspx?id=2575 Boarding controls will be in operation.... So, good luck to those who were thinking about blagging a free ride !! Recommendation - Buy a ticket asap ! Tomo Link to comment Share on other sites More sharing options...
Scrumpty Posted May 20, 2008 Report Share Posted May 20, 2008 06:30 from BTM for me - Snzzzzzzzzzzzzzzzzzzzz! I booked this the night we won the play off. I tried to get on the 08:30, but it was fully booked. However, my sister got tickets for the 08:30 a week later.... how does that work? Link to comment Share on other sites More sharing options...
BCFCfan Posted May 20, 2008 Report Share Posted May 20, 2008 nice one tomo. Lets hope their are big policemen with tear gas and knight sticks to swat any fare sherker. Damn freeloaders. Link to comment Share on other sites More sharing options...
Stoke_Gifford_Red Posted May 20, 2008 Report Share Posted May 20, 2008 Interesting to note that there are at least 2 extra trains (500 people on each) going from Hull. Link to comment Share on other sites More sharing options...
tin Posted May 20, 2008 Report Share Posted May 20, 2008 nice one tomo. Lets hope their are big policemen with tear gas and knight sticks to swat any fare sherker. Damn freeloaders. Nice one! Link to comment Share on other sites More sharing options...
BCFCfan Posted May 20, 2008 Report Share Posted May 20, 2008 Link to comment Share on other sites More sharing options...
Jungle Jim Posted May 20, 2008 Report Share Posted May 20, 2008 Anyone else on the First Great Cider Express - 6am from Temple Meads? It's going to be a long long day! Link to comment Share on other sites More sharing options...
cidercity1987 Posted May 20, 2008 Report Share Posted May 20, 2008 I'm on the 11.42 from Exeter St Davids (thanks to Exeter Uni exam timetabling) arriving at Paddington just before 2. I wonder if I'll have any company on my mad dash across the tube network? Link to comment Share on other sites More sharing options...
madmax Posted May 20, 2008 Report Share Posted May 20, 2008 I tried to get on the 08:30, but it was fully booked. However, my sister got tickets for the 08:30 a week later.... how does that work? They have been putting on extra carriages on some trains. It was the same for the 7:00am. We booked ours OK, then some mates couldn't. The next day they could and now have tickets. Spoke to my Dad who said that they were adding carriages to ensure there are no problems with overcrowding. MM Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 In view the probable c**k up on Saturday morning, I have just visited Temple Meads to collect my tickets, Whilst there, I was told that no reserved ticket is guaranteed and a queing system will be in place from 7am, 200 people will be allowed through in intervals ****il the next train allocation is full) and those with tickets will be directed to the platform. Anyone without tickets will be directed to purchase tickets in advance at the station for that next train! This means YOU are not guaranteed to be on the train you booked. It is simply a lottery on the day dependant on where you are in the queue... I have also spoken to Great Western Customer Services on 08457 000125 and they have confirmed these arrangements. I think it is pretty p*ss poor why they can not adopt two queing systems, one for reservations, one for non reservations. Reservations are allowed through first, then non reservations follow... Any thoughts guys ? Tomo Link to comment Share on other sites More sharing options...
rayer Posted May 20, 2008 Report Share Posted May 20, 2008 my immediate thought is.... ouch !!! A few angry moments will happen at the station I think. Link to comment Share on other sites More sharing options...
goldengraham Posted May 20, 2008 Report Share Posted May 20, 2008 In view the probable c**k up on Saturday morning, I have just visited Temple Meads to collect my tickets, Whilst there, I was told that no reserved ticket is guaranteed and a queing system will be in place from 7am, 200 people will be allowed through in intervals ****il the next train allocation is full) and those with tickets will be directed to the platform. Anyone without tickets will be directed to purchase tickets in advance at the station for that next train! This means YOU are not guaranteed to be on the train you booked. It is simply a lottery on the day dependant on where you are in the queue... I have also spoken to Great Western Customer Services on 08457 000125 and they have confirmed these arrangements. I think it is pretty p*ss poor why they can not adopt two queing systems, one for reservations, one for non reservations. Reservations are allowed through first, then non reservations follow... Any thoughts guys ? Tomo That would require someone at Worst Great Western to use their initiative which is something sadly lacking where they're concerned. My suggestion is check where your train originates from and if its stopping at Nailsea, Yatton etc. get yourself a lift down there. May be a bit more hassle but beats getting shafted when you get to temple meads. Link to comment Share on other sites More sharing options...
Redminster Posted May 20, 2008 Report Share Posted May 20, 2008 In view the probable c**k up on Saturday morning, I have just visited Temple Meads to collect my tickets, Whilst there, I was told that no reserved ticket is guaranteed and a queing system will be in place from 7am, 200 people will be allowed through in intervals ****il the next train allocation is full) and those with tickets will be directed to the platform. Anyone without tickets will be directed to purchase tickets in advance at the station for that next train! This means YOU are not guaranteed to be on the train you booked. It is simply a lottery on the day dependant on where you are in the queue... I have also spoken to Great Western Customer Services on 08457 000125 and they have confirmed these arrangements. I think it is pretty p*ss poor why they can not adopt two queing systems, one for reservations, one for non reservations. Reservations are allowed through first, then non reservations follow... Any thoughts guys ? Tomo As others have said, I'd also recommend getting on a train at Yatton or Nailsea & Backwell that's going straight through from Weston to London. Failing that, just get on a local service at Parson Street, Bedminster or any of the stops on the Severn Beach line and change at Temple Meads. When you get out at TM you will be in the station, around the platforms and avoiding most of the queue for the London trains. I'm alright though, I'm getting a lift to Wembley! Link to comment Share on other sites More sharing options...
Drew Peacock Posted May 20, 2008 Report Share Posted May 20, 2008 In view the probable c**k up on Saturday morning, I have just visited Temple Meads to collect my tickets, Whilst there, I was told that no reserved ticket is guaranteed and a queing system will be in place from 7am, 200 people will be allowed through in intervals ****il the next train allocation is full) and those with tickets will be directed to the platform. Anyone without tickets will be directed to purchase tickets in advance at the station for that next train! This means YOU are not guaranteed to be on the train you booked. It is simply a lottery on the day dependant on where you are in the queue... I have also spoken to Great Western Customer Services on 08457 000125 and they have confirmed these arrangements. I think it is pretty p*ss poor why they can not adopt two queing systems, one for reservations, one for non reservations. Reservations are allowed through first, then non reservations follow... Any thoughts guys ? Tomo That's not what they told me when I rang them an hour or so ago. I was told if I had a reservation for a specific seat on a train I was guaranteed to be on that train. There will be a queueing system (possibly for each separate train) and those people with seat reservations for that train will be allowed on first. Perhaps the Supporters Trust could clarify this for us. Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 Speak to a guy on 08457 000125 named Andrew Pike, He even offered me a refund if I did not like these arrangements !! Tomo Link to comment Share on other sites More sharing options...
kev_1963 Posted May 20, 2008 Report Share Posted May 20, 2008 just spoken to steve at gwr customer services 14.25pm and he assures me if you have booked seats you will get on that timed train,the queing system will be in place for people without pre-booked tickets. Link to comment Share on other sites More sharing options...
city84 Posted May 20, 2008 Report Share Posted May 20, 2008 I spoke to Kerry at GWR Customer Services (option 2 when you dial: 08457000125). She confirmed that as long as you have a reserved ticket with seat number you are guaranteed your seat (open ended tickets, for example, do not guarantee a seat on any train service). Link to comment Share on other sites More sharing options...
Admin Maesknoll Red Posted May 20, 2008 Admin Report Share Posted May 20, 2008 They have been putting on extra carriages on some trains. It was the same for the 7:00am. We booked ours OK, then some mates couldn't. The next day they could and now have tickets. Spoke to my Dad who said that they were adding carriages to ensure there are no problems with overcrowding. MM The most that can be added to a HST is one more coach, they usually run with eight, which is two 1st class, the buffet (which is 1st class) and five standard class coaches. There aren't too many spare coaches about. The standard HST has 472 seats. For those that haven't travelled on them lately, you'll find they have a few more seats in standard class (less table seats than before) and pretty plush leather seats in 1st class. Link to comment Share on other sites More sharing options...
pdgifford64 Posted May 20, 2008 Report Share Posted May 20, 2008 ...... those that haven't travelled on them lately, you'll find they have a few more seats in standard class (less table seats than before) and pretty plush leather seats in 1st class. Oh goody. PDG Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 Andrew Pike from gwr customer services liaised with Bristol Temple Meads whilst I was on the phone to him and as mentioned told me that the arrangements were as follows: A queing system will be in place from 7am, 200 people will be allowed through in intervals ****il the next train allocation is full) and those with tickets will be directed to the platform. Anyone without tickets will be directed to purchase tickets in advance at the station for that next train! You don't know who to believe but that is what I was told and was offered a REFUND if I do not like these arrangements! Tomo Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 The most that can be added to a HST is one more coach, they usually run with eight, which is two 1st class, the buffet (which is 1st class) and five standard class coaches. There aren't too many spare coaches about. The standard HST has 472 seats. For those that haven't travelled on them lately, you'll find they have a few more seats in standard class (less table seats than before) and pretty plush leather seats in 1st class. I was also told by gwr that the HST on the day will be accomodating 740 seating (standing maybe adopted dependant on numbers - this could be 200-300 standing! - not exactly ideal!) Link to comment Share on other sites More sharing options...
BCFCfan Posted May 20, 2008 Report Share Posted May 20, 2008 any ideas on how many people are making the trip by train? don't suppose thier is any way of finding out how much of a custard pie fight its going to be. Link to comment Share on other sites More sharing options...
Taunton_City Posted May 20, 2008 Report Share Posted May 20, 2008 If there is no seats just stand!! Whats the problem?? Link to comment Share on other sites More sharing options...
BCFCfan Posted May 20, 2008 Report Share Posted May 20, 2008 i don't care if i stand or sit i just want to know that i will be able to get on the train i have booked to be on. Link to comment Share on other sites More sharing options...
Red Dave Posted May 20, 2008 Report Share Posted May 20, 2008 i don't care if i stand or sit i just want to know that i will be able to get on the train i have booked to be on. Just spoke to FGW. Apparently any one who turns up with an open ticket is as entitled to get on the train as those with a reserved ticket. So if they get there first and train is full by the time you get to the front of the queue and there is no room for any more you won't get on. Open ticket means you can get any train on Saturday whereas if you have a reserved time ticket like you & I you can't. It's going to get messy. RD Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 Exactly, if you have booked a particular train, you should be on it... It is going to be interesting what develops on the day. It will no doubt be un-organised, Tomo Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2008 Author Report Share Posted May 20, 2008 Just spoke to FGW. Apparently any one who turns up with an open ticket is as entitled to get on the train as those with a reserved ticket. So if they get there first and train is full by the time you get to the front of the queue and there is no room for any more you won't get on. Open ticket means you can get any train on Saturday whereas if you have a reserved time ticket like you & I you can't. It's going to get messy. RD Along the same lines to what I was told but the chap I spoke to said, "200 fans will be filtered from the queue each time whether they have a ticket or not" It will get messy and annoying! Link to comment Share on other sites More sharing options...
city84 Posted May 20, 2008 Report Share Posted May 20, 2008 If you have reserved a First Class seat you are guaranteed to get your seat. If someone is sat in your seat, without a First Class ticket, they are not entitled to sit in that seat. Link to comment Share on other sites More sharing options...
BCFCfan Posted May 20, 2008 Report Share Posted May 20, 2008 The problem is going to be getting on the train at all, not if you can sit in your reserved seat. If their is a massive queue around temple meads car park what can ticket holders do? Link to comment Share on other sites More sharing options...
Drew Peacock Posted May 20, 2008 Report Share Posted May 20, 2008 Complaints to: michael.holmes@firstgroup.com Operations Manager responsible (!!!?) for Temple Meads andrew.haines@firstgroup.com Chief Operating Officer for First Group - appointed Sepetember 2007, better let him know what a shambles he's joined! Copy in fgwfeedback@firstgroup.com ,in theory supposed to investigate every complaint. Link to comment Share on other sites More sharing options...
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