HanhamRed Posted November 3, 2014 Report Share Posted November 3, 2014 Just got back to work. Arrived at AG at 9.50am, queue of approx 50 people. Finally got served at 11.40am, 10 minutes after they decided to open the ticket office windows under the Williams - why this wasn't done in the first place god only knows. 2 of the 4 tills in the shop working, apparently the other 2 are for merchandise only. Of course it didn't help that people were turning up and simply quoting their mate's season tickets details, meaning each one had to be checked online etc.... one bloke had just bought 14 tickets and didn't have any of the cards with him. They should state that you must have the season ticket with you, or had seperate queues for people with cards and without, it would have saved all of the messing about at the till. When will they start getting these things right? God help us if we do become successful etc...but this has all been done before. Link to comment Share on other sites More sharing options...
WolfOfWestStreet Posted November 3, 2014 Report Share Posted November 3, 2014 can anyone advise what info they ned when you phone please? Address so they can look you up on the database and check your eligability Money Link to comment Share on other sites More sharing options...
Super Posted November 3, 2014 Report Share Posted November 3, 2014 6'1, but my friend sat next to me probably 5'7! You'll be fine your friend might need several cushions. Link to comment Share on other sites More sharing options...
One BCFC Posted November 3, 2014 Report Share Posted November 3, 2014 I will never go in another teams home end at an away game especially bloody Swindon! Just so annoying when you have been looking forward to a game all season and it is unlikely the tickets will even get to go on general sale. As someone said above you cant help but work Saturdays otherwise I'd have a season ticket Link to comment Share on other sites More sharing options...
ChippenhamRed Posted November 3, 2014 Report Share Posted November 3, 2014 You'll be fine your friend might need several cushions. Thanks super...so not really "best available" at all then. I'd phone up to try to change them if only I could get through! Link to comment Share on other sites More sharing options...
Admin phantom Posted November 3, 2014 Admin Report Share Posted November 3, 2014 Address so they can look you up on the database and check your eligability Money Was going to say the same. Took 90 minutes to get through, and was told I needed an address for the 10 season ticket holders I was getting tickets for. In the past only ever used their seat numbers .... oh well off to collect addresses now Link to comment Share on other sites More sharing options...
semblar Posted November 3, 2014 Report Share Posted November 3, 2014 I just got tickets for Preston game. As I was doing it on my phone I couldn't pick specific seats and had to select "best available". I chose Dolman Block B and it's allocated me row A. Can anyone tell me, does the barrier at the front of the block (along the gangway) restrict the view from row A? Even if the barrier isn't a problem, the "early birds" just before HT and FT will probably do for your view. Mind you, it's not just the front - the two in front of me always seem to head for the bar at about 35 minutes, then don't get back until the match is at 50 minutes.... Link to comment Share on other sites More sharing options...
ChippenhamRed Posted November 3, 2014 Report Share Posted November 3, 2014 I'm occasionally getting through, but then it rings and rings and eventually just goes through to a mailbox. Why not have a queuing system? Why are we still so rubbish at this stuff??!! Link to comment Share on other sites More sharing options...
CodeRed Posted November 3, 2014 Report Share Posted November 3, 2014 Just phoned up 12.40.............about a 5 minute wait..............then answered and all sorted. job's a good'un What's all the fuss about - damn good service from Bristol Sport. CR Link to comment Share on other sites More sharing options...
ChippenhamRed Posted November 3, 2014 Report Share Posted November 3, 2014 Even if the barrier isn't a problem, the "early birds" just before HT and FT will probably do for your view. Mind you, it's not just the front - the two in front of me always seem to head for the bar at about 35 minutes, then don't get back until the match is at 50 minutes.... Yeah, I realise this will also be an issue - thanks though. Going to try to change them. "Best available", yeah right! Link to comment Share on other sites More sharing options...
Lew-T Posted November 3, 2014 Report Share Posted November 3, 2014 I don't think home tickets will sell out. I can see a lot of City being in home ends. I plan to go in the home end if I can't get an away ticket Me and a few others will be too. Link to comment Share on other sites More sharing options...
Rob k Posted November 3, 2014 Report Share Posted November 3, 2014 I bet that anybody who wants to go will get a ticket for this game Link to comment Share on other sites More sharing options...
Lew-T Posted November 3, 2014 Report Share Posted November 3, 2014 Nearly a 1000 sold in 3 hours! Link to comment Share on other sites More sharing options...
Reading Red UTC Posted November 3, 2014 Report Share Posted November 3, 2014 930 sold now... they have certainly sped up the process since the 250 sold at 11:30 Link to comment Share on other sites More sharing options...
Reading Red UTC Posted November 3, 2014 Report Share Posted November 3, 2014 Just phoned up 12.40.............about a 5 minute wait..............then answered and all sorted. job's a good'un What's all the fuss about - damn good service from Bristol Sport. CR lucky bugger I still haven't got through Link to comment Share on other sites More sharing options...
Hartcliffe red Posted November 3, 2014 Report Share Posted November 3, 2014 Over a hour que,jusr got mine,not that many waiting now though Link to comment Share on other sites More sharing options...
Pickle Rick Posted November 3, 2014 Report Share Posted November 3, 2014 Just phoned up 12.40.............about a 5 minute wait..............then answered and all sorted. job's a good'un What's all the fuss about - damn good service from Bristol Sport. CR Indeed. Just phoned and the whole process (including the wait) was less than 10 minutes. Swift, not madness. Link to comment Share on other sites More sharing options...
richwwtk Posted November 3, 2014 Report Share Posted November 3, 2014 I bet that anybody who wants to go will get a ticket for this game You're forgetting the people that have no intention of going but will pop up on here and claim they would love to go but couldn't because of some imagined disorganisation that is a shambles and needs sorting out now because it's easier to moan here and expect magic to happen than actually contact the club to fix it. Link to comment Share on other sites More sharing options...
Stoke_Gifford_Red Posted November 3, 2014 Report Share Posted November 3, 2014 Yeah, I realise this will also be an issue - thanks though. Going to try to change them. "Best available", yeah right! There are only 3 pairs in block B, in Row Z, ZB and ZC. For many people who don't like being at the back Row A probably was best available! Link to comment Share on other sites More sharing options...
ChippenhamRed Posted November 3, 2014 Report Share Posted November 3, 2014 You're forgetting the people that have no intention of going but will pop up on here and claim they would love to go but couldn't because of some imagined disorganisation that is a shambles and needs sorting out now because it's easier to moan here and expect magic to happen than actually contact the club to fix it. At this moment in time, it's definitely easier to moan on here than contact the club. Link to comment Share on other sites More sharing options...
CodeRed Posted November 3, 2014 Report Share Posted November 3, 2014 Indeed. Just phoned and the whole process (including the wait) was less than 10 minutes. Swift, not madness. Indeed, Before I phoned up I read this thread and thought I might have to leave Our House and go Driving In My Car to the Gate, It Must Be Love to go these ends to get a ticket. Link to comment Share on other sites More sharing options...
Avalonred Posted November 3, 2014 Report Share Posted November 3, 2014 It's a real house of fun! Link to comment Share on other sites More sharing options...
Super Posted November 3, 2014 Report Share Posted November 3, 2014 It's an embarrassment. Link to comment Share on other sites More sharing options...
Avalonred Posted November 3, 2014 Report Share Posted November 3, 2014 No, you're an embarrassment Link to comment Share on other sites More sharing options...
Randy Marsh Posted November 3, 2014 Report Share Posted November 3, 2014 Only took 2 hours. Dunno why everyone is moaning. Link to comment Share on other sites More sharing options...
Pickle Rick Posted November 3, 2014 Report Share Posted November 3, 2014 can anyone advise what info they ned when you phone please? Your star sign, fav colour and if you were an animal, which one would you be and why... Hope this helps. Link to comment Share on other sites More sharing options...
Running Man Posted November 3, 2014 Report Share Posted November 3, 2014 Bit patience and a redial button on the phone, not too bad in the end. Link to comment Share on other sites More sharing options...
Welcome To The Jungle Posted November 3, 2014 Report Share Posted November 3, 2014 Is the seating reserved or unreserved? Link to comment Share on other sites More sharing options...
WolfOfWestStreet Posted November 3, 2014 Report Share Posted November 3, 2014 I have 67 failed call attempts. I'm bored. Link to comment Share on other sites More sharing options...
Admin phantom Posted November 3, 2014 Admin Report Share Posted November 3, 2014 Clearly the problems this morning were to do with people calling up the minute they went on sale, when to be honest we were never going to sell out in a day. Fully expect the rush has died down and people will be able to purchase quite easily over the remainder of the week BUT, one thing that is still apparent, the actual phone line that goes to a random mailbox has still not been corrected - I thought after problems last season it had been mentioned a new system was being installed to avoid this happening? Much prefered in the past where you were able to join a queue and the phone line informed you of your position - don't understand why BS would want a potential sale to "drop" off the line Link to comment Share on other sites More sharing options...
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