Agard Days Night Posted November 16, 2016 Report Share Posted November 16, 2016 59 minutes ago, phantom said: @Agard Days Night I'm not sure if you are aware but the SLO role is a directive from UEFA that EVERY club at a certain level has to have someone in this position. For your and other people's benefits I have copied below specific sections of their guidance - now this is NO reflection or dig at Dave, Adam or Bristol Sport - but this SLO role is simply not being done as per UEFA directive ! If anything I'm amazed that the club have been allowed to be without this role for so long without pressure from the SC&T etc Well aware. Thanks for copy and pasting this though @phantom, ever so helpful. Still not clear on how this is treating fans with contempt. Link to comment Share on other sites More sharing options...
Kid in the Riot Posted November 16, 2016 Report Share Posted November 16, 2016 33 minutes ago, Agard Days Night said: Well aware. Thanks for copy and pasting this though @phantom, ever so helpful. Still not clear on how this is treating fans with contempt. Then you are probably beyond help! Link to comment Share on other sites More sharing options...
Agard Days Night Posted November 16, 2016 Report Share Posted November 16, 2016 23 minutes ago, Kid in the Riot said: Then you are probably beyond help! How so? I don't agree that by not announcing this change to the SLO role the club are treating fans with contempt and as yet nobody can explain it to me. Link to comment Share on other sites More sharing options...
Bristol Rob Posted November 16, 2016 Report Share Posted November 16, 2016 18 minutes ago, Agard Days Night said: How so? I don't agree that by not announcing this change to the SLO role the club are treating fans with contempt and as yet nobody can explain it to me. So the club appoint a fans rep, but don't tell the fans who that person is, how to engage with them or the process they followed even though the directive suggests it should be someone independent and you are comfortable with that? Link to comment Share on other sites More sharing options...
Agard Days Night Posted November 16, 2016 Report Share Posted November 16, 2016 12 minutes ago, Bristol Rob said: So the club appoint a fans rep, but don't tell the fans who that person is, how to engage with them or the process they followed even though the directive suggests it should be someone independent and you are comfortable with that? I can engage with an SLO from all clubs in the EFL quite easily on the contacts available from one very quick Google search http://www.efl.com/global/slos.aspx Link to comment Share on other sites More sharing options...
Unan Posted November 16, 2016 Report Share Posted November 16, 2016 Seems like some knew.. " Following the news that current Supporter Liaison Officer David Lloyd is to stand down at the end of the season, the board of Bristol City Supporters Club & Trust calls on the Football Club to see David’s decision as an opportunity to take a fresh look at the supporter liaison role, to work with us to define precisely what it should entail going forward and to seek applications for this important position from among the fan base. " http://bristolcitysupporters.org/club-trust-call-on-bristol-city-to-appoint-slo-from-the-fan-base/ Link to comment Share on other sites More sharing options...
Admin phantom Posted November 16, 2016 Admin Report Share Posted November 16, 2016 1 hour ago, Agard Days Night said: How so? I don't agree that by not announcing this change to the SLO role the club are treating fans with contempt and as yet nobody can explain it to me. 32 minutes ago, Agard Days Night said: I can engage with an SLO from all clubs in the EFL quite easily on the contacts available from one very quick Google search http://www.efl.com/global/slos.aspx I think the point people are trying to make is if you look above at what the SLO is supposed to be doing - and we are now months in with a new SLO in place Why is this not happening? If I am correct people agree with you that IF we really needed to get in touch with someone we would know how to. But to echo others above why such an important liaison role between club and customer / supporter has never been announced is odd Link to comment Share on other sites More sharing options...
Bristol Rob Posted November 16, 2016 Report Share Posted November 16, 2016 6 minutes ago, phantom said: But to echo others above why such an important liaison role between club and customer / supporter has never been announced is odd Probably because the SLO isn't expected to get much contact saying 'my experience of using the online ticketing system was great, please pass on my thanks to those who maintain it' more than likely it'll be a steady stream of complaints that the club won't have to deal with if they don't provide a method of communication. Add to that, if they have their own person in the role a lot of things will be batted back without investigation or consideration as they are following the company line. That's my guess anyway. Link to comment Share on other sites More sharing options...
archie andrews Posted November 16, 2016 Report Share Posted November 16, 2016 Imagine what Berol would think of all this palaver..... Link to comment Share on other sites More sharing options...
CyderInACan Posted November 16, 2016 Report Share Posted November 16, 2016 So the role is given to 2 existing senior full-time employees of Bristol Sport and @Agard Days Night is happy. Seems fair Link to comment Share on other sites More sharing options...
reddoh Posted November 16, 2016 Report Share Posted November 16, 2016 Slightly off topic was her father Hedley Lamarr and why did she drop the last R and also for Burton Albion Does Jodie Bark? Link to comment Share on other sites More sharing options...
Agard Days Night Posted November 16, 2016 Report Share Posted November 16, 2016 21 minutes ago, CyderInACan said: So the role is given to 2 existing senior full-time employees of Bristol Sport and @Agard Days Night is happy. Seems fair Lots of jobs in lots of different companies are appointed from within and seniority and experience is normally seen as a positive. Why wouldn't I be happy? And why does it bother you so much that I am? Should I be miserable and have whinge? Link to comment Share on other sites More sharing options...
Cowshed Posted November 16, 2016 Report Share Posted November 16, 2016 ADN .. What is being pointed out is that BCFC/Bristol Sport have not met clear specifications on Supporters Liaisons from its football governing body. The appointments have, or have been barely announced and its is unclear how the roles will be carried out. One of the appointments has so far been anonymous (?) beyond name. That is no close working relationship with fans ... And that's the job. Link to comment Share on other sites More sharing options...
RedRock Posted November 16, 2016 Report Share Posted November 16, 2016 Mindful of the role and the fact many of us are a bit in the dark here, would it not be a good idea for the new SLO to talk to the Head of Communications about the provision of timely media releases? Link to comment Share on other sites More sharing options...
Admin phantom Posted November 16, 2016 Admin Report Share Posted November 16, 2016 12 minutes ago, Moor2Sea said: Mindful of the role and the fact many of us are a bit in the dark here, would it not be a good idea for the new SLO to talk to the Head of Communications about the provision of timely media releases? I like what you've done there @Moor2Sea Link to comment Share on other sites More sharing options...
Alan Dicks' Barmy Army Posted November 16, 2016 Report Share Posted November 16, 2016 2 hours ago, Bristol Rob said: Probably because the SLO isn't expected to get much contact saying 'my experience of using the online ticketing system was great, please pass on my thanks to those who maintain it' more than likely it'll be a steady stream of complaints that the club won't have to deal with if they don't provide a method of communication. Add to that, if they have their own person in the role a lot of things will be batted back without investigation or consideration as they are following the company line. That's my guess anyway. 1 hour ago, CyderInACan said: So the role is given to 2 existing senior full-time employees of Bristol Sport and @Agard Days Night is happy. Seems fair Perhaps AGN is closer to the position that we realise ? Link to comment Share on other sites More sharing options...
T R Posted November 16, 2016 Report Share Posted November 16, 2016 2 hours ago, Bristol Rob said: Probably because the SLO isn't expected to get much contact saying 'my experience of using the online ticketing system was great, please pass on my thanks to those who maintain it' more than likely it'll be a steady stream of complaints that the club won't have to deal with if they don't provide a method of communication. Add to that, if they have their own person in the role a lot of things will be batted back without investigation or consideration as they are following the company line. That's my guess anyway. You're 100% correct, if the board are not interested in the fans ideas and questions it is pointless having a SLO as Dave found out to his cost. It must have been very awkward for him coming back with excuses on why something can't be done etc. It is one of the many reasons he decided to leave Link to comment Share on other sites More sharing options...
Robin1988 Posted November 16, 2016 Report Share Posted November 16, 2016 3 hours ago, Agard Days Night said: I can engage with an SLO from all clubs in the EFL quite easily on the contacts available from one very quick Google search http://www.efl.com/global/slos.aspx On someone else's website. Don't you think it would be better for the club to advertise? It might sound crazy, if only they had a website where news about the club was supposed to go. Link to comment Share on other sites More sharing options...
Agard Days Night Posted November 16, 2016 Report Share Posted November 16, 2016 50 minutes ago, cynic said: Or maybe its just that he isn't a drama queen ? This. Link to comment Share on other sites More sharing options...
Wolf Island Posted November 16, 2016 Report Share Posted November 16, 2016 1 hour ago, Alan Dicks' Barmy Army said: Perhaps AGN is closer to the position that we realise ? @Agard Days Night beanhead you've been rumbled. Link to comment Share on other sites More sharing options...
Alan Dicks' Barmy Army Posted November 16, 2016 Report Share Posted November 16, 2016 2 hours ago, cynic said: Or maybe its just that he isn't a drama queen ? Or maybe some supporters in the past have achieved things with the club rather than just posting crap on a forum? Link to comment Share on other sites More sharing options...
Phileas Fogg Posted November 16, 2016 Report Share Posted November 16, 2016 1 hour ago, cynic said: I see no correlation between that and a bunch of drama queens whinging. Don't think it's people being 'drama queens'. Seems to me like it's justified concern that a useful and essential role that acts as a link between club and fans isn't being provided adequately by the club. Link to comment Share on other sites More sharing options...
Wolf Island Posted November 16, 2016 Report Share Posted November 16, 2016 19 minutes ago, Phileas Fogg said: Don't think it's people being 'drama queens'. Seems to me like it's justified concern that a useful and essential role that acts as a link between club and fans isn't being provided adequately by the club. Sounds like something a drama queen would say. Link to comment Share on other sites More sharing options...
Phileas Fogg Posted November 16, 2016 Report Share Posted November 16, 2016 2 minutes ago, Ser Davos Ciderworth said: Sounds like something a drama queen would say. Boring. It is an essential role, people need a way to query things and know who their point of contact is. If you did a straw poll on match day last season about who the fans liaison is, I think most attendees would know it was Dave. If you did the same thing this season I wonder how many people would know who it is and how to contact them? A very low percentage I think. That needs to change and I don't think it's too much to ask. Link to comment Share on other sites More sharing options...
Agard Days Night Posted November 16, 2016 Report Share Posted November 16, 2016 5 minutes ago, Phileas Fogg said: Boring. It is an essential role, people need a way to query things and know who their point of contact is. If you did a straw poll on match day last season about who the fans liaison is, I think most attendees would know it was Dave. If you did the same thing this season I wonder how many people would know who it is and how to contact them? A very low percentage I think. That needs to change and I don't think it's too much to ask. Let's do a straw poll on match day and see how many attendees care who the liaison is or would ever want or need to contact them. I would guess not many. Link to comment Share on other sites More sharing options...
Bristol Rob Posted November 16, 2016 Report Share Posted November 16, 2016 2 minutes ago, Agard Days Night said: Let's do a straw poll on match day and see how many attendees care who the liaison is or would ever want or need to contact them. I would guess not many. I don't need to contact them right this moment, but I'd like to know I have the option, so it's a 'yes' from me. Link to comment Share on other sites More sharing options...
Phileas Fogg Posted November 16, 2016 Report Share Posted November 16, 2016 4 minutes ago, Agard Days Night said: Let's do a straw poll on match day and see how many attendees care who the liaison is or would ever want or need to contact them. I would guess not many. It's a bit silly taking it to this level of conjecture and theoretical questions but I think if you asked all the home support on match day "would you like to have a member of staff dedicated to being a liaison between club and fans who was easily contactable? Yes or No" it would be an overwhelming "Yes". It's about having the option there, you or I may never need to contact them but it's good to know it's there for anyone who needs it. Link to comment Share on other sites More sharing options...
Wolf Island Posted November 16, 2016 Report Share Posted November 16, 2016 3 minutes ago, Phileas Fogg said: "would you like to have a member of staff dedicated to being a liaison between club and fans who was easily contactable? Yes or No" It's leading questions and shoddy polling technique like this that led us all to believe Brexit and Trump weren't happening. Now look where we are. How are we going to afford the next Kodjia with the exchange rate like it is? Link to comment Share on other sites More sharing options...
Wolf Island Posted November 16, 2016 Report Share Posted November 16, 2016 Drain the Bristol Sport swamp Link to comment Share on other sites More sharing options...
Bristol Rob Posted November 16, 2016 Report Share Posted November 16, 2016 2 minutes ago, Ser Davos Ciderworth said: Drain the Bristol Sport swamp If Steve Lansdown gives his son high-level clearance then we are in real trouble. Link to comment Share on other sites More sharing options...
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