Sturgess Posted July 6, 2023 Report Share Posted July 6, 2023 (edited) 18 minutes ago, ralphindevon said: That was easy but…..now it’s in my wallet does that mean I can’t transfer it? A message did come up before I added it to my wallet that said it can only be sent to one Gmail acc wallet. Just wonder in future if I couldn’t go at short notice maybe it’s best not to send to wallet until you’re sure I’m going. Just tried adding Season Ticket to a second phone and it advised that it was limited to 1 device, thus would need deleting from the current wallet to transfer. I think it's going to be a case of doing ad-hoc 'Forward ticket' if you can't attend. Edited July 6, 2023 by Sturgess 1 Quote Link to comment Share on other sites More sharing options...
eardun Posted July 6, 2023 Report Share Posted July 6, 2023 Q&A said instructions on how to forward a ticket will follow, but I would expect it to be via your online account rather than your wallet. I can see a forward ticket button on my account in the tickets section. 1 Quote Link to comment Share on other sites More sharing options...
UpTheReds Posted July 6, 2023 Report Share Posted July 6, 2023 12 minutes ago, OneTeamInBristol said: Physical copy requested and will be sent out before the start of the season. Took less than 30 seconds, very straight forward. Out of interest, what did you need to fill out? How are they making this an option for only non-smartphone owners? Quote Link to comment Share on other sites More sharing options...
Sir Geoff Posted July 6, 2023 Report Share Posted July 6, 2023 3 minutes ago, RedLionLad said: Just as long as you activate Automatic Updates Not that i'm one of the worriers on here, but I spent half an hour googling Android wallet automatic updates (How to) yesterday and in the end gave up. Quote Link to comment Share on other sites More sharing options...
ralphindevon Posted July 6, 2023 Report Share Posted July 6, 2023 2 minutes ago, Sir Geoff said: Not that i'm one of the worriers on here, but I spent half an hour googling Android wallet automatic updates (How to) yesterday and in the end gave up. Yeah all I could see was in Wallet settings there’s a Updates about your passes button, I’ve made sure that’s on. Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted July 6, 2023 Report Share Posted July 6, 2023 7 minutes ago, RedLionLad said: Just as long as you activate Automatic Updates How do I check that on my iPhone? I can’t see it in the wallet settings? Quote Link to comment Share on other sites More sharing options...
OneTeamInBristol Posted July 6, 2023 Report Share Posted July 6, 2023 3 minutes ago, UpTheReds said: Out of interest, what did you need to fill out? How are they making this an option for only non-smartphone owners? Do you need a physical ST? Do you have a smartphone? What's your name and email? Done. Will be sent out before the start of the season. 1 Quote Link to comment Share on other sites More sharing options...
!james Posted July 6, 2023 Report Share Posted July 6, 2023 4 minutes ago, Sir Geoff said: Not that i'm one of the worriers on here, but I spent half an hour googling Android wallet automatic updates (How to) yesterday and in the end gave up. In Google Wallet, click the 3 lines in the corner, and go to Settings. Towards the bottom enable "Updates about your passes": 3 Quote Link to comment Share on other sites More sharing options...
Chessels Chick Posted July 6, 2023 Report Share Posted July 6, 2023 1 minute ago, ralphindevon said: Yeah all I could see was in Wallet settings there’s a Updates about your passes button, I’ve made sure that’s on. Glad I'm not the only one unable to find automatic updates! Have done same as you 1 Quote Link to comment Share on other sites More sharing options...
!james Posted July 6, 2023 Report Share Posted July 6, 2023 1 minute ago, Dollymarie said: How do I check that on my iPhone? I can’t see it in the wallet settings? For iPhones, go to your Apple Wallet and onto the season pass. In the corner, there will be a circle with three dots, click this and on the next page make sure "Automatic Updates" is enabled, then pull down on the page to refresh/update the pass: 1 1 Quote Link to comment Share on other sites More sharing options...
UpTheReds Posted July 6, 2023 Report Share Posted July 6, 2023 3 minutes ago, OneTeamInBristol said: Do you need a physical ST? Do you have a smartphone? What's your name and email? Done. Will be sent out before the start of the season. Cheers, so there really isn't anything to stop people with smartphones from doing this then. Can see requests for physical tickets being relatively high. 3 Quote Link to comment Share on other sites More sharing options...
TV Tom Posted July 6, 2023 Report Share Posted July 6, 2023 What is a "smart phone" ? Quote Link to comment Share on other sites More sharing options...
RedLionLad Posted July 6, 2023 Report Share Posted July 6, 2023 5 minutes ago, TV Tom said: What is a "smart phone" ? A very clean and tidy one 1 Quote Link to comment Share on other sites More sharing options...
Riaz Posted July 6, 2023 Report Share Posted July 6, 2023 I can see this being great - as long as they continue to allow physical tickets for people that want them. 3 Quote Link to comment Share on other sites More sharing options...
ooRya Posted July 6, 2023 Report Share Posted July 6, 2023 If I can't attend a game and want to give my ticket to someone else, but they don't have a smartphone, what then? Quote Link to comment Share on other sites More sharing options...
glynriley Posted July 6, 2023 Report Share Posted July 6, 2023 43 minutes ago, OneTeamInBristol said: Physical copy requested and will be sent out before the start of the season. Took less than 30 seconds, very straight forward. Any charge for a physical ticket...? Not for me, but my old man's phone was first seen in The Flinstones so he'll need one. 1 Quote Link to comment Share on other sites More sharing options...
OneTeamInBristol Posted July 6, 2023 Report Share Posted July 6, 2023 2 minutes ago, glynriley said: Any charge for a physical ticket...? Not for me, but my old man's phone was first seen in The Flinstones so he'll need one. Nope, just the few questions I posted above that's all. Quote Link to comment Share on other sites More sharing options...
!james Posted July 6, 2023 Report Share Posted July 6, 2023 9 minutes ago, Riaz said: I can see this being great - as long as they continue to allow physical tickets for people that want them. Expect an extra cost for these next season though... most clubs that do digital tickets charge around a £10 for a physical card Quote Link to comment Share on other sites More sharing options...
Riaz Posted July 6, 2023 Report Share Posted July 6, 2023 Just now, !james said: Expect an extra cost for these next season though... most clubs that do digital tickets charge around a £10 for a physical card I dont agree with that. Thats ridiculous. 2 Quote Link to comment Share on other sites More sharing options...
Redandproud Posted July 6, 2023 Report Share Posted July 6, 2023 10 minutes ago, ooRya said: If I can't attend a game and want to give my ticket to someone else, but they don't have a smartphone, what then?you cant You can't, this is why they've done it, Quote Link to comment Share on other sites More sharing options...
glynriley Posted July 6, 2023 Report Share Posted July 6, 2023 4 minutes ago, OneTeamInBristol said: Nope, just the few questions I posted above that's all. Ah cheers, missed that Quote Link to comment Share on other sites More sharing options...
!james Posted July 6, 2023 Report Share Posted July 6, 2023 10 minutes ago, ooRya said: If I can't attend a game and want to give my ticket to someone else, but they don't have a smartphone, what then? Full details will follow, they will have to have a Bristol Sport account for you to forward it on. Might be the option of a print at home ticket/PDF as well as digital. Quote Link to comment Share on other sites More sharing options...
Redandproud Posted July 6, 2023 Report Share Posted July 6, 2023 26 minutes ago, TV Tom said: What is a "smart phone" ? Ask your son or daughter, Quote Link to comment Share on other sites More sharing options...
mattjb Posted July 6, 2023 Report Share Posted July 6, 2023 42 minutes ago, Sturgess said: Just tried adding Season Ticket to a second phone and it advised that it was limited to 1 device, thus would need deleting from the current wallet to transfer. I think it's going to be a case of doing ad-hoc 'Forward ticket' if you can't attend. I was hoping I’d be able to add them to my daughters phone as well as mine so we had a ‘back up’ just in case. Quote Link to comment Share on other sites More sharing options...
UpTheReds Posted July 6, 2023 Report Share Posted July 6, 2023 15 minutes ago, ooRya said: If I can't attend a game and want to give my ticket to someone else, but they don't have a smartphone, what then? They said yesterday in the FAQs that if your phone runs out of battery or you forget it, you can print a physical ticket for the match for £5. I guess this would apply in this case, but I'm not sure how they would verify the person is there to use your ticket instead of you when they go to get it printed of? Quote Link to comment Share on other sites More sharing options...
elhombrecito Posted July 6, 2023 Report Share Posted July 6, 2023 21 minutes ago, ooRya said: If I can't attend a game and want to give my ticket to someone else, but they don't have a smartphone, what then? The FAQ section on forwarding tickets states that the person you are sending it to needs to have a Bristol Sport account, but it says nothing about needing to have Google/Apple Wallet or a smartphone. On that basis, I'd say they'd be able to print the ticket at home. Quote Link to comment Share on other sites More sharing options...
Sturgess Posted July 6, 2023 Report Share Posted July 6, 2023 (edited) 18 minutes ago, mattjb said: I was hoping I’d be able to add them to my daughters phone as well as mine so we had a ‘back up’ just in case. I was hoping to do similar, meaning either me or the wife could take the daughter. Will have to do ad-hoc ticket forwarding unfortunately! Edited July 6, 2023 by Sturgess Quote Link to comment Share on other sites More sharing options...
East End Old Boy Posted July 6, 2023 Report Share Posted July 6, 2023 (edited) 1 hour ago, Dollymarie said: How do I check that on my iPhone? I can’t see it in the wallet settings? Edit - already answered! Open the ticket, click on the 3 dots in the top right hand corner and see if the update is on or not! Edited July 6, 2023 by East End Old Boy Too slow replying….. Quote Link to comment Share on other sites More sharing options...
ashton_fan Posted July 6, 2023 Report Share Posted July 6, 2023 For Android I take it that the wallet is linked to your Google account so that if you change phones you will still have the ticket, or will you have to delete it off the old phone first then set up on the new phone via the original email again? Quote Link to comment Share on other sites More sharing options...
BCFCGav Posted July 6, 2023 Report Share Posted July 6, 2023 1 hour ago, !james said: For iPhones, go to your Apple Wallet and onto the season pass. In the corner, there will be a circle with three dots, click this and on the next page make sure "Automatic Updates" is enabled, then pull down on the page to refresh/update the pass: I could kiss you, this was the one thing I was a little apprehensive about but sorted. Thanks for the guide 1 Quote Link to comment Share on other sites More sharing options...
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