BigTone Posted November 18, 2015 Report Share Posted November 18, 2015 1 hour ago, 29AR said: Does it matter? Nope Link to comment Share on other sites More sharing options...
Robbored Posted November 18, 2015 Report Share Posted November 18, 2015 34 minutes ago, CotswoldRed said: It's more a case of whether the replacement will be allowed to do a better job. Will they have to tow a strict line? - you betcha. The job is about pleasing the fans, not the club. Let's call the job "customer liaison offer" - in any other business such a job would be about pleasing customers. Nothing else. The "business" is a football club and, just like any other they don't want to be seen in a negative light and definately wouldn't want any of their employees doing just that. Thats why it's an almost impossible job but IMO DaveL does it pretty well. Link to comment Share on other sites More sharing options...
Dolman Block B Posted November 18, 2015 Report Share Posted November 18, 2015 53 minutes ago, Super said: He's already the FLO at Rovers. Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted November 18, 2015 SC&T Board Members Report Share Posted November 18, 2015 This might be of interest to some. The UEFA SLO Handbook. It spells out what UEFA regard as the duties of an SLO, a position that BCFC is obliged by the Football League to fill. Link to comment Share on other sites More sharing options...
CotswoldRed Posted November 18, 2015 Report Share Posted November 18, 2015 32 minutes ago, Robbored said: The "business" is a football club and, just like any other they don't want to be seen in a negative light and definately wouldn't want any of their employees doing just that. Thats why it's an almost impossible job but IMO DaveL does it pretty well. I think he does too (although I've had misgivings). I just think the brief is all wrong. Link to comment Share on other sites More sharing options...
Harry Posted November 18, 2015 Report Share Posted November 18, 2015 4 hours ago, TETBURY MASSIVE said: @dezgimed Is that the Marmite Boys Gang by any chance? Are you referring to me? Link to comment Share on other sites More sharing options...
reddoh Posted November 18, 2015 Report Share Posted November 18, 2015 3 hours ago, BigTone said: You have my vote provided you can arrange for free beer at half time mine two Link to comment Share on other sites More sharing options...
David Brent Posted November 18, 2015 Report Share Posted November 18, 2015 6 hours ago, Just Red said: Maybe it would be good if the FLO was a female? Having worked in prisons the female officers get far more respect . I would love Dolls to be considered for the role. She already does many amazing things for the fans. Good God, No. No offence. Should be a neutral, with a soft spot for the club of course. Imo. Link to comment Share on other sites More sharing options...
Bristol Rob Posted November 18, 2015 Report Share Posted November 18, 2015 30 minutes ago, Harry said: Are you referring to me? Thought you were team chutney. Link to comment Share on other sites More sharing options...
REDOXO Posted November 18, 2015 Report Share Posted November 18, 2015 1 hour ago, Libertine1 said: Good God, No. No offence. Should be a neutral, with a soft spot for the club of course. Imo. Ban Him! Link to comment Share on other sites More sharing options...
Harry Posted November 18, 2015 Report Share Posted November 18, 2015 1 hour ago, Bristol Rob said: Thought you were team chutney. True enough. Love it when driving my council gritter after I've been to the kwik-fit fitter. Link to comment Share on other sites More sharing options...
Flaxred1990 Posted November 18, 2015 Report Share Posted November 18, 2015 Know David Lloyd personally and he is a humble fantastic guy, never deserved any of the abuse he got on here in the past, an avid supporter of the club and always held his hands up when anything went wrong. Good luck to the next holder of the post! :-) Link to comment Share on other sites More sharing options...
Chivs Posted November 18, 2015 Report Share Posted November 18, 2015 40 minutes ago, Flaxred1990 said: Know David Lloyd personally and he is a humble fantastic guy, never deserved any of the abuse he got on here in the past, an avid supporter of the club and always held his hands up when anything went wrong. Good luck to the next holder of the post! :-) Presumably he had no need for pockets then... Link to comment Share on other sites More sharing options...
dezgimed Posted November 18, 2015 Report Share Posted November 18, 2015 1 hour ago, Flaxred1990 said: Know David Lloyd personally and he is a humble fantastic guy, never deserved any of the abuse he got on here in the past, an avid supporter of the club and always held his hands up when anything went wrong. Good luck to the next holder of the post! :-) You must be mistaken, it has declared there was no such abuse? Link to comment Share on other sites More sharing options...
Greenman15 Posted November 18, 2015 Report Share Posted November 18, 2015 16 hours ago, Super said: Tim bird taking over. Least it would be an improvement! As much as I can have sympathy with Dave L, he certainly didn't help himself and came across like a petulant child when he no longer wanted to post on this site - Made the club and the fans feel so far apart. Also, as for people saying that he didn't deserve stick. Why not? He is in a position where he was representing the club, if he does not do a good enough job he should rightfully so get called out on it. If a manager does poorly (SOD springs to mind) everyone gives them crap so why should he be any different? Edit: Also, I got the impression he no longer understood the fans perspective and always sucked up to BS. Link to comment Share on other sites More sharing options...
spudski Posted November 18, 2015 Report Share Posted November 18, 2015 6 minutes ago, Greenman15 said: Least it would be an improvement! As much as I can have sympathy with Dave L, he certainly didn't help himself and came across like a petulant child when he no longer wanted to post on this site - Made the club and the fans feel so far apart. Also, as for people saying that he didn't deserve stick. Why not? He is in a position where he was representing the club, if he does not do a good enough job he should rightfully so get called out on it. If a manager does poorly (SOD springs to mind) everyone gives them crap so why should he be any different? Edit: Also, I got the impression he no longer understood the fans perspective and always sucked up to BS. I've not followed the whole saga re DL...I have a question...did he decide not to post on this site anymore by his own jurisdiction, or was it something the Club, his employer asked/advised him to do? Tbh...The way some people are so aggressive and argumentative on here, I don't blame him. I wouldn't wish my worst enemy with his job...must be a nightmare. Link to comment Share on other sites More sharing options...
Sixtyseconds Posted November 19, 2015 Report Share Posted November 19, 2015 Give this liaising gig to the Supporters Trust to do. "Lads we don't agree with it but this is what they are saying." "That's crap is what your saying, right we will pass that on!" Link to comment Share on other sites More sharing options...
And Its Smith Posted November 19, 2015 Report Share Posted November 19, 2015 I wonder if anyone of us will be lying on our death beds thinking " do you know what? I wish I'd spent more time on OTIB' Link to comment Share on other sites More sharing options...
Robbored Posted November 19, 2015 Report Share Posted November 19, 2015 14 hours ago, Super said: He's already the FLO at Rovers. That's an excellent point but the SLO position is salaried and if the SC&T did take on the role then City wouldn't have to pay anything........oh wait... Link to comment Share on other sites More sharing options...
Robbored Posted November 19, 2015 Report Share Posted November 19, 2015 15 hours ago, Super said: He's already the FLO at Rovers. Maybe Dolls would be interested? She knows the club inside and out, is on good terms with those in authority and well respected on here. Perfect candidate should the job become available. Link to comment Share on other sites More sharing options...
Dollymarie Posted November 19, 2015 Report Share Posted November 19, 2015 17 minutes ago, Robbored said: Maybe Dolls would be interested? She knows the club inside and out, is on good terms with those in authority and well respected on here. Perfect candidate should the job become available. I've got enough on at the moment, and I'm also in the process of becoming a foster carer, which means my life is going to change considerably over the next year or so. Plus I am sure there are enough people at the club at the moment that already think I'm a big enough pain in the arse! Link to comment Share on other sites More sharing options...
BigTone Posted November 19, 2015 Report Share Posted November 19, 2015 1 hour ago, Dollymarie said: I've got enough on at the moment, and I'm also in the process of becoming a foster carer, which means my life is going to change considerably over the next year or so. Plus I am sure there are enough people at the club at the moment that already think I'm a big enough pain in the arse! And you have to cook my Frosties in the mornings Link to comment Share on other sites More sharing options...
CotswoldRed Posted November 19, 2015 Report Share Posted November 19, 2015 1 hour ago, Dollymarie said: I've got enough on at the moment, and I'm also in the process of becoming a foster carer, which means my life is going to change considerably over the next year or so. Plus I am sure there are enough people at the club at the moment that already think I'm a big enough pain in the arse! Yep, you'll be far too busy from the sounds of it. BTW - we need someone to be a pain in the arse - that should be part of the job spec Link to comment Share on other sites More sharing options...
Phileas Fogg Posted November 19, 2015 Report Share Posted November 19, 2015 3 minutes ago, CotswoldRed said: Yep, you'll be far too busy from the sounds of it. BTW - we need someone to be a pain in the arse - that should be part of the job spec Agree - ideally the post would hold the club accountable. In its current form, it doesn't seem like it does this. Whether that's a choice by the current FLO or that's made difficult to do by the club I'm not sure. The post would be more useful if it was separate from the club and work with/disagree with the club where appropriate. Job spec needs a rethink. Link to comment Share on other sites More sharing options...
Robbored Posted November 19, 2015 Report Share Posted November 19, 2015 Apparently it's an FA requirement that all clubs have a SLO. You learn something everyday..... Link to comment Share on other sites More sharing options...
Red-Robbo Posted November 19, 2015 Report Share Posted November 19, 2015 2 hours ago, BigTone said: And you have to cook my Frosties in the mornings Never heard it called that before.... Link to comment Share on other sites More sharing options...
Ashtonboy Posted November 19, 2015 Report Share Posted November 19, 2015 4 hours ago, CotswoldRed said: Yep, you'll be far too busy from the sounds of it. BTW - we need someone to be a pain in the arse - that should be part of the job spec Totally agree, but how can it work when the post holder is paid by the club. Puts the post holder in an impossible position imo. Link to comment Share on other sites More sharing options...
Guest Posted November 19, 2015 Report Share Posted November 19, 2015 40 minutes ago, Ashtonboy said: Totally agree, but how can it work when the post holder is paid by the club. Puts the post holder in an impossible position imo. It can be impossible if the culture is wrong, but that really should not be the case. Many organisations employ individuals to be account managers, to relay customer experiences, to butt heads and be obtrusive where necessary for the benefit of clients. I'd bet HL has the equivalent of 'investment liason officers'. All it needs is for these individuals to be given the security that the messenger will not be shot. Link to comment Share on other sites More sharing options...
SC&T Board Members Blagdon red Posted November 19, 2015 SC&T Board Members Report Share Posted November 19, 2015 17 minutes ago, 29AR said: It can be impossible if the culture is wrong, but that really should not be the case. Many organisations employ individuals to be account managers, to relay customer experiences, to butt heads and be obtrusive where necessary for the benefit of clients. I'd bet HL has the equivalent of 'investment liason officers'. All it needs is for these individuals to be given the security that the messenger will not be shot. In the absence of such a culture, and I'm afraid I think there is such an absence in this case, the messenger needs not to care if they get shot, i.e. not be dependent on the club. Link to comment Share on other sites More sharing options...
Guest Posted November 19, 2015 Report Share Posted November 19, 2015 41 minutes ago, Blagdon red said: In the absence of such a culture, and I'm afraid I think there is such an absence in this case, the messenger needs not to care if they get shot, i.e. not be dependent on the club. True, and although this will be horrific to some I would very strongly prefer what others may describe as a 'suit' in that role. The role doesn't require a fan at all in my opinion, it requires someone with excellent communication skills, excellent interpersonal skills and an empathiser who can represent the fans. Often I believe the best representatives are those who are somewhat detached. I'd prefer the FLO to be someone who has a history of carrying out client service reviews and is somewhat bullish in what the role entails, what they need to be allowed to do to carry out their role and to do so in a suitably professional capacity such that if there were blocks put in place they'd bang in a letter of resignation in due time. Link to comment Share on other sites More sharing options...
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