Man City tickets

[Dodgy_Giefer]

I too had no idea how to order our seats so I picked some others. I don't think it was clear on account that I couldn't figure out how to do it. Oh well, it'll be nice to have a different view.

[weepywall]

All done, less than a minute...bring it on !!

[nickolas]

Easy to do. Alas no confirmation email yet tho…….?!

[Davefevs]

8 minutes ago, nickolas said:

Easy to do. Alas no confirmation email yet tho…….?!

I’ve not received a card payment email, but I did get the ticket email straightaway.

[BCFC1959]

4 minutes ago, Davefevs said:

I’ve not received a card payment email, but I did get the ticket email straightaway.

Had my order confirmation, but no ticket email. Consistently Inconsistent!

[WECANDO]

26 minutes ago, Dodgy_Giefer said:

I too had no idea how to order our seats so I picked some others. I don't think it was clear on account that I couldn't figure out how to do it. Oh well, it'll be nice to have a different view.

Chat to the ticket office. Their always helpful.

[WECANDO]

Takes awhile for the confirmation to come through. Don't panic Captain Mannering.

[Leveller]

21 minutes ago, WECANDO said:

Chat to the ticket office. Their always helpful.

Might take a while, I'm guessing!

Process seemed very easy until the system said there was a problem with my card payment. Except there isn't - my online banking says it's gone through! So now I've paid and have no ticket.

So, do I pay again and hope to sort out a refund later, or try the long wait getting on the phone?

 

[Red Army 75]

58 quid lighter. But a smooth process for myself. Bring it on 

[BUTOR]

9 minutes ago, Leveller said:

Might take a while, I'm guessing!

Process seemed very easy until the system said there was a problem with my card payment. Except there isn't - my online banking says it's gone through! So now I've paid and have no ticket.

So, do I pay again and hope to sort out a refund later, or try the long wait getting on the phone?

 

You’ve got until Friday. Have a Monday morning cider, relax and call tomorrow when it’s calmed down 

[Leveller]

1 minute ago, Bouncearoundtheground said:

You’ve got until Friday. Have a Monday morning cider, relax and call tomorrow when it’s calmed down 

I decided to pay again and then chase a refund by email. At least it worked the second time, but I'm temporarily £41 down. Fortunately I can afford it.

[Topper 123]

1 hour ago, Selred said:

It's the same for membership, used to be able to have it on the card but now it's e-ticket only. Not sure why they reverted to that? @JerrySLO?

If it’s sent to phone just use your phone ?

[Zookeeper WSM]

45 minutes ago, Leveller said:

Might take a while, I'm guessing!

Process seemed very easy until the system said there was a problem with my card payment. Except there isn't - my online banking says it's gone through! So now I've paid and have no ticket.

So, do I pay again and hope to sort out a refund later, or try the long wait getting on the phone?

 

I get that every time I buy a ticket, but within a second or 2 get the payment confirmation. Never needed to pay again, just assumed it’s a glitch they’ve never fixed.

Edited February 6, 2023 by Zookeeper WSM

[nickolas]

1 hour ago, Davefevs said:

I’ve not received a card payment email, but I did get the ticket email straightaway.

Its fine. Ive got the email now. It was just delivered slower than Chris Martin chasing a ball down the channels.

[Davefevs]

1 minute ago, nickolas said:

Its fine. Ive got the email now. It was just delivered slower than Chris Martin chasing a ball down the channels.

For sure

[miser]

1 hour ago, Leveller said:

I decided to pay again and then chase a refund by email. At least it worked the second time, but I'm temporarily £41 down. Fortunately I can afford it.

I've had this before. The first payment will appear on your bank account as pending, but will disappear after a couple of days. You will not need to chase.

[mattjb]

Anyone know the answer to this conundrum.

My boss bought myself and my daughter season tickets through the company account back in September for my 30 years service ,( he’s a very good boss!) but the tickets are in our names with different supporter IDs to the ones I’d already bought memberships on. Our tickets still show up on the company account but when he clicks on the link to buy it just goes to a blank page.He’s sent an email but I’m guessing it will probably have to be sorted over the phone on Wednesday unless anyone has any other ideas?

[Davefevs]

5 minutes ago, mattjb said:

Anyone know the answer to this conundrum.

My boss bought myself and my daughter season tickets through the company account back in September for my 30 years service ,( he’s a very good boss!) but the tickets are in our names with different supporter IDs to the ones I’d already bought memberships on. Our tickets still show up on the company account but when he clicks on the link to buy it just goes to a blank page.He’s sent an email but I’m guessing it will probably have to be sorted over the phone on Wednesday unless anyone has any other ideas?

I’d phone them today.

[italian dave]

2 hours ago, BCFC1959 said:

Had my order confirmation, but no ticket email. Consistently Inconsistent!

For the Swansea game, I waited and waited for the ticket email, then realised that the ticket was attached to the confirmation email! 

[Numero Uno]

Just now, italian dave said:

For the Swansea game, I waited and waited for the ticket email, then realised that the ticket was attached to the confirmation email! 

Shame you didn't phone them up and completely lose your shit with them..............then have the problem of "bugger, how do I style this out?".

[italian dave]

3 hours ago, View from the Dolman said:

You need to go via the "Reserved Seats" route - your seat is showing as unavailable on the seat map precisely because it is reserved for you.

If you wish, you can go into the seat map and choose a non-season ticket seat as an alternative to your reserved seat.

Anyone else remember that long long thread on the Millwall forum a good few years ago. Started by a fan having the same problem of thinking his seat wasn’t available, but still hadn’t grasped it about 10 pages and a whole load of hilarious posts later.

[Denbury Red]

2 hours ago, BCFC1959 said:

Had my order confirmation, but no ticket email. Consistently Inconsistent!

At the bottom of the confirmation email is your ticket.

Scroll down and you may find it!

[Rocky]

Bought 3 tickets at 09:59, took less than a minute.

Well done City.

[mattjb]

25 minutes ago, Davefevs said:

I’d phone them today.

Thanks, I thought the phone lines were only manned on Wednesday for priority 1 sales but will give it a go.

[Davefevs]

15 minutes ago, mattjb said:

Thanks, I thought the phone lines were only manned on Wednesday for priority 1 sales but will give it a go.

Yours is less about buying a ticket, more about confirming you’ve got yours.

[Selred]

1 hour ago, Magger1 said:

If it’s sent to phone just use your phone ?

It does say on the tickets to print, and not use your phone... also multiple tickets becomes a bit of a faff.

[mattjb]

13 minutes ago, Davefevs said:

Yours is less about buying a ticket, more about confirming you’ve got yours.

The boss has just sorted it, told you he was a good bloke! ( and he’s paying for them!)Thanks for your help anyway

[glynriley]

6 minutes ago, mattjb said:

The boss has just sorted it, told you he was a good bloke! ( and he’s paying for them!)Thanks for your help anyway

Got any jobs going...?!

[RoystonFoote'snephew]

Easy peasy lemon squeezy. Ticket email arrived, I just have to print it off or save to phone. 

[Simon bristol]

50 minutes ago, mattjb said:

Thanks, I thought the phone lines were only manned on Wednesday for priority 1 sales but will give it a go.

They have been very busy, but i got through eventually!

I personally think anyone who was subjected to the lincoln game should be priority 1 for tickets by way of an apology.